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ANA InterContinental Beppu Resort & Spa by IHG

5.0 star property
5-star luxury hotel near Hells of Beppu

Choose dates to view prices

Photo gallery for ANA InterContinental Beppu Resort & Spa by IHG

Exterior
Premium bedding, down comforters, memory foam beds, free minibar items
Lobby
Outdoor pool, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Premium Suite, 1 Twin Bed (Panorama) | Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pool
  • Hot Tub
  • Breakfast available

Explore the area

Map
499-18 Oaza Kannawa, Beppu, Oita, 874-0000
  • Hells of Beppu
    ‪2 min drive‬
  • Takegawara Onsen
    ‪9 min drive‬
  • Kijima Kogen Park
    ‪14 min drive‬
  • Oita (OIT)
    ‪42 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Club Lounge Access, City View (Beppu City View)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 2 Double Beds, Club Lounge Access, City View (Beppu City View)

  • Ocean view
  • 732 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View (Beppu City View, Top Floor)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 1 King Bed, City View (Beppu City View, Top Floor)

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View (Beppu City View, Top Floor)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 2 Double Beds, City View (Beppu City View, Top Floor)

  • City view
  • 732 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room (Upgraded)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room (Upgraded)

  • Ocean view
  • 732 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Private Onsen)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 1 King Bed, Club Lounge Access (Private Onsen)

  • Ocean view
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, down comforters, memory foam beds, free minibar items

Suite

  • Partial ocean view
  • 915 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room

  • Mountain view
  • 667 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Panorama)

Suite, 1 Twin Bed (Panorama) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Suite, 1 Twin Bed (Panorama)

  • Ocean view
  • 1561 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, City View (Beppu City View)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 1 King Bed, City View (Beppu City View)

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Twin Bed (Panorama)

Premium Suite, 1 Twin Bed (Panorama) | Premium bedding, down comforters, memory foam beds, free minibar items

Premium Suite, 1 Twin Bed (Panorama)

  • Ocean view
  • 2282 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access (Private Onsen)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 2 Double Beds, Club Lounge Access (Private Onsen)

  • Ocean view
  • 732 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access (Dining, Hot Tub)

Suite, 1 Bedroom, Club Lounge Access (Dining, Hot Tub) | Premium bedding, down comforters, memory foam beds, free minibar items

Suite, 1 Bedroom, Club Lounge Access (Dining, Hot Tub)

  • City view
  • 1033 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, City View (Beppu City View)

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 2 Double Beds, City View (Beppu City View)

  • City view
  • 732 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access (Dining, Private Onsen)

Suite, 1 Bedroom, Club Lounge Access (Dining, Private Onsen) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Suite, 1 Bedroom, Club Lounge Access (Dining, Private Onsen)

  • Ocean view
  • 1098 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room, 2 Double Beds

  • Mountain view
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Beppu

In Beppu .Stay at this Beppu hotel and you'll be within 2 miles (3 km) of Hells of Beppu and 6 miles (10 km) of Beppu Tower. Takegawara Onsen is within 6 miles (10 km) and Kijima Kogen Park is within 9 miles (15 km).

What's nearby

  • Sea Hell Hot Springs - 2 min drive - 1.0 mile
  • Hells of Beppu - 2 min drive - 1.0 mile
  • Hyotan Hot Spring - 4 min drive - 1.8 miles
  • Takegawara Onsen - 9 min drive - 5.2 miles
  • Kijima Kogen Park - 14 min drive - 6.3 miles

Getting around

  • Kamegawa Station - 21 min drive
  • Beppu Station - 26 min drive
  • Oita Airport (OIT) - 48 min drive

Restaurants

  • ‪岡本屋売店 - ‬11 min walk
  • ‪明礬うどん - ‬2 min drive
  • ‪レストラン海 - ‬5 min drive
  • ‪Cafeteria Umi - ‬4 min drive
  • ‪山地獄 - ‬4 min drive

About this property

ANA InterContinental Beppu Resort & Spa by IHG

5-star luxury hotel near Hells of Beppu
ANA InterContinental Beppu Resort & Spa by IHG offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

There are 4 meeting rooms available. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury ANA InterContinental Beppu Resort & Spa by IHG. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Beppu hotel.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2019
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
ANA InterContinental Beppu Resort & Spa by IHG offers 89 air-conditioned accommodations with MP3 docking stations and minibars (stocked with some free items). Rooms open to balconies. Accommodations offer separate dining areas. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Beppu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

HARNN Heritage Spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 hot springs open between 5:00 AM and midnight.

Languages

English, Japanese, Korean

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:30 AM to 5:00 PM
  • Train station shuttle on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 hot springs
  • 24-hour gym
  • Books
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Geta (wooden sandals)
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 10 2025 to May 30 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5500 for adults and JPY 2750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Intercontinental Beppu Resort
Hotel ANA InterContinental Beppu Resort & Spa Beppu
Beppu ANA InterContinental Beppu Resort & Spa Hotel
Hotel ANA InterContinental Beppu Resort & Spa
ANA InterContinental Beppu Resort & Spa Beppu
ANA InterContinental Beppu Resort
ANA InterContinental Beppu
Intercontinental Beppu Resort Spa
ANA InterContinental Resort
ANA InterContinental
Ana Intercontinental Beppu &
ANA InterContinental Beppu Resort Spa
ANA InterContinental Beppu Resort Spa an IHG Hotel
ANA InterContinental Beppu Resort & Spa by IHG Hotel
ANA InterContinental Beppu Resort & Spa by IHG Beppu
ANA InterContinental Beppu Resort & Spa by IHG Hotel Beppu

Frequently asked questions

How close is ANA InterContinental Beppu Resort & Spa by IHG to the airport?

ANA InterContinental Beppu Resort & Spa by IHG is 27.6 mi (48-min drive) away from the Oita Airport (OIT) airport, the closest popular airport to the property.

How much does it cost to stay at ANA InterContinental Beppu Resort & Spa by IHG?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at ANA InterContinental Beppu Resort & Spa by IHG on Jun 10, 2025 start from $302.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ANA InterContinental Beppu Resort & Spa by IHG have an airport shuttle?

Airport shuttle services are not available at ANA InterContinental Beppu Resort & Spa by IHG.

How close is ANA InterContinental Beppu Resort & Spa by IHG to the beach?

This hotel is 8.2 mi (29-min drive) from Tanoura Beach.

Does ANA InterContinental Beppu Resort & Spa by IHG offer free breakfast?

Free breakfast isn’t provided at ANA InterContinental Beppu Resort & Spa by IHG, but buffet breakfast is offered for a fee of JPY 5500 for adults and JPY 2750 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at ANA InterContinental Beppu Resort & Spa by IHG?

No, there is no casino at this hotel.

What time is check-in at ANA InterContinental Beppu Resort & Spa by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at ANA InterContinental Beppu Resort & Spa by IHG?

This hotel offers free self parking, valet parking, and extended parking.

Does ANA InterContinental Beppu Resort & Spa by IHG have a pool?

ANA InterContinental Beppu Resort & Spa by IHG features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does ANA InterContinental Beppu Resort & Spa by IHG have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, a poolside location, and pool views.

Does ANA InterContinental Beppu Resort & Spa by IHG have a spa?

Pamper yourself with a day at HARNN Heritage Spa, where you can enjoy massages.

How close is ANA InterContinental Beppu Resort & Spa by IHG to downtown Beppu?

ANA InterContinental Beppu Resort & Spa by IHG is 2.9 mi away from Beppu.

ANA InterContinental Beppu Resort & Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 151 out of 202 reviews
Rating 8 - Good. 35 out of 202 reviews
Rating 6 - Okay. 8 out of 202 reviews
Rating 4 - Poor. 4 out of 202 reviews
Rating 2 - Terrible. 4 out of 202 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Dohee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Youngju

Stayed 2 nights in Dec 2024

10/10 Excellent

yu sin eugene, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Pyoungsik

Stayed 1 night in Dec 2024

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay except for one issue

It was amazing, we had a great time and the room was beautiful with a great view. We encountered one problem. After using the onsen facilities including the dry sauna, the next day, the rooms were swapped. The women's room became the men's and the men's room became the women's room. The steam room in the men's room was out of order which was disappointing. We went to this hotel for the their onsen (hot springs) facilities, I wish we were told in advance that the steam room was out of order. We did not enjoy all of the facilities especially after paying such a high price for the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk through the door you realise this hotel will be amazing The staff and the exquisite decor confirmed our first impression Everyone went out of their way to provide extra service to suit are needs Over the last 50 years of extensive travel, this is the first hotel we would actually return to
Stayed 6 nights in Jun 2024

4/10 Poor

Iko

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
As a 5 stars hotel entitled with “Intercontinental” and under “IHG Group” they should be thankful to all international staffs who willing to work at this hotel. They had presented hospitality and deserved to be complimented. I was bringing my best hope and expectation to book this hotel. I had much appreciated the check-in staffs who had upgraded a city view room for our stay however the cleanliness was terrible, full of dirty marks on carpet, dirty sheet cover made me and my parents got itchy after seat on bed…the housekeeping after the second day didn’t tidy up and stocked back the room well.. I am so thankful to all international staffs from doormen, concierge and FOH although I can’t pronounce their name properly i was sorry, I do believe they need more training about their service attitude for local staffs if this hotel would love to stay their market customers. The breakfast they have which is so basic and nothing have to be surprising, I will rather spend these price to local hotel instead but will never recommend or return.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is expensive but worth it. Our breakfast was amazing, the pool and hot tub spotless, and the room/bathroom/balcony very clean and comfortable. The hotel is in a beautiful location on the hill and was a treat to be at for our four nights! Also, it is a good location for some sightseeing such as the seven hells.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service! Beautiful room with private onsen! Best hotel by far in Beppu!
Stayed 2 nights in Jun 2024

10/10 Excellent

Antonius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of the surrounding nature, quality of the hotel design, materials and construction.
Stayed 3 nights in May 2024

2/10 Terrible

Zhi Qiang

Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 star experience

This was the best hotel experience ever. All the staff was amazing and spoke every language that we needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pinnacle of Private Onsen Resorts

Our stay at this resort was immaculate. Upon arriving at the hotel, staff promptly came out to take our luggage to our room and chauffer our car to a separate parking lot, all included in our stay. I decided to splurge here for me and my girlfriends anniversary and it was worth every single penny! Everything from the impeccable service to the beautiful interior and lobby was spotless and breathtaking. Instead of checking in and out at a front lobby near the entrance, guests are ushered into a separate lounge provided with refreshments. The staff assigned to us was professional and yet friendly and down-to-earth, assuaging the initial discomfort me and my girlfriend had at being unaccustomed to such high-class service. Soon we were in a pampered and relaxed mood, as expected of such a high class resort combined with Japan's famous hospitality omotenashi. Soon we were brought to our suite, which was absolutely incredible. The interior was spotless, the bathroom spacious and beautiful. The bed was comfortable and the amenities were perfect, everything from the surround sound in every part of the room to the dimmable lighting. Last but not least, the view from the balcony overlooking the Beppu coast was a priceless sight we will never forget, especially when combined with our heavenly private onsen bath. I will most certainly be back one day to relive this 5 star experience. Look no further for the pinnacle of private onsen resort relaxation than this hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

Dang

Stayed 3 nights in Nov 2023

10/10 Excellent

Hung Tak

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff’s attention to every detail.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lily

Stayed 3 nights in Oct 2023

10/10 Excellent

Sung

Stayed 1 night in May 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The rooms, property and staff are top notch! If you want a truly memorable experience, from beautifully designed rooms to incredible service - this hotel is a dream!
Stayed 4 nights in Jan 2023

10/10 Excellent

choey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Ana intercontinental beppu

View was amazing Room was very clean and quality of furnishes top notch Service was great Breakfast selection very good
Stayed 2 nights in Nov 2022

10/10 Excellent

Lee Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing and breathtaking onsen stay!

It was a breathtaking onsen spa resort that really relax mind and soul. I love the Mt Tsurumi view from the room that blew my stress away! The private onsen in the room gives me the best of both worlds to enjoy a spectacular scenic view and yet my private enjoyment of onsen! The staff at ANA Intercontinental Beppu Resort&Spa really provided top notch customer experience to make me feel at home and living up to the five stars rating they truly deserved! The Element restaurant delivers authentic Japanese fusion food with local fresh vegetables and local harvest truly enhanced the dining experience and exquisite taste!
Stayed 2 nights in Feb 2020

10/10 Excellent

Ralph, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of beppu bay, nice onsen, spacious room, friendly staff. Decent dinner buffet but surprisingly no quality Japanese fruits as part of buffet. Not the most family friendly. No children play area or toys when requested. Kids are allowed in onsen under supervision of an adult.
Stayed 5 nights in Nov 2019

10/10 Excellent

Sui Han

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent. Views are incredible. Food in the bar was good. Bathroom was huge. Overall design of the building was beautiful.
Stayed 2 nights in Oct 2019