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Candlewood Suites Norfolk Airport by IHG

2.5 star property
Hotel near Norfolk State University in Norfolk

Choose dates to view prices

Photo gallery for Candlewood Suites Norfolk Airport by IHG

Lobby
BBQ/picnic area
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
5600 Lowery Rd, Norfolk, VA, 23502
  • Place, Sentara Leigh Hospital
    ‪3 min drive‬
  • Place, Norfolk Premium Outlets
    ‪3 min drive‬
  • Place, Norfolk State University
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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Exterior

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About the neighborhood

Norfolk

Near the airport.You'll be within half a mile (1 km) of Lake Taylor Hospital and 2 miles (3 km) of Gallery of Military Circle with a stay here. Sentara Leigh Hospital and Norfolk Premium Outlets are also within 3 miles (5 km).

What's nearby

  • Sentara Leigh Hospital - 3 min drive - 1.7 miles
  • Norfolk Premium Outlets - 3 min drive - 1.9 miles
  • Norfolk State University - 5 min drive - 2.6 miles
  • Norfolk Botanical Garden - 7 min drive - 4.0 miles
  • Old Dominion University - 11 min drive - 6.6 miles

Getting around

  • Civic Plaza Station - 7 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 9 min drive

Restaurants

  • ‪Wawa - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Subway - ‬10 min walk
  • ‪Royal Farms - ‬12 min walk

About this property

Candlewood Suites Norfolk Airport by IHG

Hotel near Norfolk State University in Norfolk
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Norfolk Airport by IHG. Self parking is free.

This Norfolk hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Onsite shopping
  • Elevator
  • No smoking on site
Candlewood Suites Norfolk Airport by IHG offers 120 accommodations with DVD players and coffee/tea makers. Cable television is provided. Accommodations all include kitchens.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Frequently asked questions

How close is Candlewood Suites Norfolk Airport by IHG to the airport?

Candlewood Suites Norfolk Airport by IHG is 3.5 mi (9-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Norfolk Airport by IHG?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Norfolk Airport by IHG on Oct 26, 2025 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Norfolk Airport by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Norfolk Airport by IHG.

How close is Candlewood Suites Norfolk Airport by IHG to the beach?

This hotel is 6.1 mi (20-min drive) from Norfolk Beaches and 7.3 mi (12-min drive) from Chesapeake Beach. Don't forget your sunscreen!

Does Candlewood Suites Norfolk Airport by IHG offer free breakfast?

Candlewood Suites Norfolk Airport by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Norfolk Airport by IHG?

No, there is no casino at this hotel, but Rivers Casino Portsmouth (15-min drive) is nearby.

What time is check-in at Candlewood Suites Norfolk Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites Norfolk Airport by IHG?

This hotel offers free self parking.

Does Candlewood Suites Norfolk Airport by IHG have a pool?

Candlewood Suites Norfolk Airport by IHG does not have a pool.

Does Candlewood Suites Norfolk Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Norfolk Airport by IHG to downtown Norfolk?

Candlewood Suites Norfolk Airport by IHG is 4.3 mi away from Norfolk.

Candlewood Suites Norfolk Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 740 reviews
Rating 8 - Good. 210 out of 740 reviews
Rating 6 - Okay. 102 out of 740 reviews
Rating 4 - Poor. 55 out of 740 reviews
Rating 2 - Terrible. 64 out of 740 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 1 night in Aug 2025

8/10 Good

Tiarah

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was well kept, the only thing they should check in on more was the cleaning of the elevators. I would like to give the front desk worker Tay props!! She was excellent funny extremely helpful !!
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the hotel was very disappointing. Cleanliness and upkeep were clearly not a priority, and our expectations were not met. Worst of all, we were not told they were having issues with their fire alarm and we were woken up at 4 am by the fire alarm going off. We rushed downstairs along with other guests and given no direction or explanation after the fire alarm turned off. We all just assumed that it was a false alarm however no explanation was ever given by staff until the day after when it was time for us to check out.
Stayed 2 nights in Jul 2025

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for the time that we needed to stay. The front desk associates were great. Very friendly, hospitable, inviting, and helpful. The only thing that I didn't like was that our tub/shower wasn't very clean. There were strands of hair in it. The toilet could have used a better cleaning as well. There were yellow stains that were at the base of the toilet. Also, the door to the bathroom was not leveled and dirty looking. Other than these things, our room was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremiah

Stayed 3 nights in Jun 2025

4/10 Poor

glen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Don’t go there.

The ice machine in the room didn’t work and they had no ice machine stations on the floors. We had a fire alarm in the middle of the night so we all had to stand outside for an hour and there was nothing wrong. And upon check out I was charged hundreds of extra dollars for no reason since I had paid the full price on this platform. Also, the towel rack in the bathroom just came off the wall. The drywall just gave way and let it fall.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, extremely clean and check in was a breeze!
Stayed 3 nights in Jul 2025

4/10 Poor

Alison

Disliked: Cleanliness, property conditions & facilities

Unfortunate

Hotels.com description of the hotel rooms are listed inaccurately on the website, first. The hotel allowed me to move into a room on day 3 of my stay, one that matched the correct website description. The hotel is having issues with condensation in the ductwork which has created mold or the smell all throughout. The room gave me a horrible headache daily and my animals are not feeling well as a result of the smell. I moved hotels. The fire alarm continuously goes off due to the condensation affecting the wiring. It’s alarming to deal with the loud noise early in the morning with 2 frantic pets and guests. The hotel is understaffed and needs new management to help create a safe and overall healthy environment that doesn’t violate OSHA regulations. Being in the service industry for years, you create expectations and standards of care and hospitality. This hotel is lacking and it’s unfortunate!
Stayed 11 nights in Jun 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and hospitable. The staff were very courteous.
Stayed 1 night in Jul 2025

8/10 Good

Joseph Edward

Traveled with family
Liked: Staff & service, amenities
Good property for a value hotel. The building is kind of dated. If you are looking for a lot of USB ports for your electronics, look somewhere else. The age of the building is apparent because of old outlets, light switches, etc. They work...just a little dated. Otherwise pretty clean and the staff was great!!! Overall, a good value option.
Stayed 5 nights in Jun 2025

2/10 Terrible

Warren

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not clean. Refused to sleep in the bed.
Stayed 5 nights in Jun 2025

8/10 Good

Delshawn Tralvis

Liked: Property conditions & facilities
Stayed 14 nights in Jun 2025

8/10 Good

Marc

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

PAMELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very pleasant. We got in earlier than check in as we were out of our vacation rental and she helped us get into a room quickly . We sure appreciated her accommodating us and getting us a late checkout for next day so we could go straight to airport after our stay. Great customer service!!
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Jmj

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big nice and clean. Amenities in the room wwere
Stayed 1 night in Jun 2025

10/10 Excellent

Brosha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Stayed 3 nights in Jun 2025

4/10 Poor

Gary

Stayed 2 nights in Jun 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Delshawn Tralvis

Stayed 14 nights in May 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Other person came up to the front desk with mold or bug poop in the room and they never offered to move her only vacuum it up for her. The AC was messed up in my room and only hit the side of the first bed next to it.
Stayed 1 night in May 2025