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The Roker Hotel, BW Premier Collection

4.0 star property
4-star hotel perfect for exploring Sunderland

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Terrace/patio
Meeting facility
2 restaurants; breakfast, lunch, and dinner served
Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Roker Terrace, Sunderland, England, SR6 9ND
  • Place, Whitburn Sands
    ‪15 min walk‬
  • Place, Stadium of Light
    ‪5 min drive‬
  • Place, Sunderland Empire
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪47 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Single Room

  • Sleeps 1
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Sunderland

Seaside stay .Within a 15-minute walk of this Roker hotel, you'll find Whitburn Sands and National Glass Centre. Stadium of Light and Sunderland Empire are also within 2 miles (3 km).

What's nearby

  • National Glass Centre - 14 min walk - 0.8 miles
  • Whitburn Sands - 15 min walk - 0.8 miles
  • St Peter's Church - 17 min walk - 0.9 miles
  • Stadium of Light - 5 min drive - 1.2 miles
  • Sunderland Empire - 7 min drive - 1.6 miles

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Fausto Coffee - ‬2 min walk
  • ‪The Woolsey - ‬9 min walk
  • ‪Marina Vista Ristorante - ‬7 min walk
  • ‪Sue's Place (Roker Refreshments) - ‬6 min walk

About this property

The Roker Hotel, BW Premier Collection

4-star hotel perfect for exploring Sunderland
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

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Indoor pool
Grand Hotel Sunderland
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  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,002 reviews
$64 nightly
The price is $77
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in fee for check-in between 11:00 AM and 1:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland

Roker Hotel BW Premier Collection

Best Western Roker Sunderland

Best Western Roker

Roker Hotel Sunderland

Best Western Sunderland

Roker BW Premier Collection

Best Western Roker Hotel

The Roker Hotel BW Premier Collection

The Roker Hotel, BW Premier Collection Hotel

The Roker Hotel, BW Premier Collection Sunderland

The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

How close is The Roker Hotel, BW Premier Collection to the airport?

The Roker Hotel, BW Premier Collection is 19.3 mi (31-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on Jun 28, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Roker Hotel, BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Roker Hotel, BW Premier Collection.

How close is The Roker Hotel, BW Premier Collection to the beach?

This hotel is a short 13-minute walk from Whitburn Sands and 3.7 mi (11-min drive) from Marsden Beach. Don't forget your sunscreen!

Does The Roker Hotel, BW Premier Collection offer free breakfast?

Free breakfast isn’t provided at The Roker Hotel, BW Premier Collection, but cooked-to-order breakfast is offered for a fee of GBP 12.95 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at The Roker Hotel, BW Premier Collection?

No, there is no casino at this hotel, but Genting Casino Newcastle (19-min drive) is nearby.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Roker Hotel, BW Premier Collection?

This hotel offers free self parking.

Does The Roker Hotel, BW Premier Collection have a pool?

The Roker Hotel, BW Premier Collection does not have a pool.

Does The Roker Hotel, BW Premier Collection have a restaurant?

There are 2 onsite restaurants, offering options like soul food and ocean views. The dining venue(s) will be closed seasonally each year from December 25 to December 26. The dining venue(s) are closed on New Year's Eve.

Does The Roker Hotel, BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Roker Hotel, BW Premier Collection to downtown Sunderland?

The Roker Hotel, BW Premier Collection is 1.3 mi away from Sunderland.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 986 reviews
Rating 8 - Good. 313 out of 986 reviews
Rating 6 - Okay. 129 out of 986 reviews
Rating 4 - Poor. 57 out of 986 reviews
Rating 2 - Terrible. 30 out of 986 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

steve

Traveled with family
Minor thing, the towel rail in the bathroom was noisy, water running through it. Sounds minimal and ear plugs help.
Stayed 1 night in Mar 2026

4/10 Poor

Andrew

Liked: Staff & service, amenities
Firstly the positives for the Roker hotel are as follows the parking is good and free with your stay and the staff are lovely a big shout out to Ian on reception he is a lovely guy but positives out of the way the negatives are many firstly the carpet in the passage way is filthy and needs replacing and the chandelier on the stairs is thick of dust with bulbs missing not a good start then onto the room we stayed in well I would say it is show over substance what I mean by that is that the glitz and glam of the over the top furniture is maybe there to hide the fact that the room 143 is shabby and tatty and I have to say these rooms are not cheap we got a good deal but I have seen the price we paid almost tripled on other days and it is simply not worth it the painted finishes are very poor and no care has been taken we have stayed in far cheaper rooms than this and they have been far better maintained there is a bizarre metal carpet joining strip running from the bathroom along beside the bed with screw heads sticking up that are rough absolutely shocking that has been missed ( see the attached photos ) there was a socket hanging of the wall ( see the attached photos ) we paid for breakfast and it wasn’t the best overcooked black pudding under cooked tomatoes undercooked greasy hash brown no butter with the toast of which we had last time it seems standards are slipping at the Roker hotel and it is simply not worth it and to be honest there are far better alternatives
Stayed 1 night in Mar 2026

10/10 Excellent

David

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, lovely breakfast, comfy beds accommodated a change in circumstances which was lovely.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
A
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed plenty of times. Staff are so friendly and welcoming. Rooms are quality. Excellent bar and food, with good atmosphere
Stayed 2 nights in Feb 2026

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, amenities
Very comfortable room , excellent friendly & professional staff
Stayed 1 night in Feb 2026

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly and helpful, the rooms were clean and comfortable, we will definitely be returning.
Stayed 1 night in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Lovely room, great rwstaurants and bar insite
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
The facilities were excellent and clean
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

2/10 Terrible

Mustaq

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel . Unique rooms .everyone is different. Better than generic premier inn etc
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, Good breakfast, nice bar, attentive staff, only issue was the Wardrobe door and drawer were broken.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great location .plenty of parking
Stayed 4 nights in Jan 2026

8/10 Good

Derrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place with friendly atmosphere and terrific breakfast. We had an ocean view room with window ledge that I sat in for hours reading and looking Restaurant was happy to bring small order of food to the room as I was recuperating from slipping on ice earlier in the day. Will stay again for 3 nights next week while mother of partner remains in hospital.
Stayed 2 nights in Jan 2026

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean bedroom with amenities. Breakfast and evening meal were very good.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless , staff lovely , very comfortable .Breakfast was very average but good value for money. Will definitely stay again
Stayed 1 night in Dec 2025