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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
4-star eco-certified hotel near Sunderland Empire

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Point of interest
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Keel Square, Sunderland, England, SR1 3DS
  • Sunderland Empire
    ‪6 min walk‬
  • University of Sunderland
    ‪6 min walk‬
  • Stadium of Light
    ‪9 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Shower, towels

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

1 bedroom, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Sunderland

City center stay.Within a 10-minute walk of this Sunderland City Centre hotel, you'll find Sunderland Empire and University of Sunderland. Stadium of Light is within 2 miles (3 km) and Gateshead Millennium Bridge is within 12 miles (20 km).

What's nearby

  • Sunderland Empire - 6 min walk - 0.3 miles
  • University of Sunderland - 6 min walk - 0.4 miles
  • Stadium of Light - 9 min walk - 0.5 miles
  • The Glasshouse - 19 min drive - 12.6 miles
  • Quayside - 19 min drive - 12.8 miles

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Flanagan's - ‬8 min walk
  • ‪Esquires Coffee House - ‬4 min walk
  • ‪KFC - ‬4 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

4-star eco-certified hotel near Sunderland Empire
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi is free in public spaces. The eco-certified Holiday Inn Sunderland – City Centre by IHG also features a fitness center, a front-desk safe, and an elevator.

This 4-star Sunderland hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

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Property amenity

Hilton Garden Inn Sunderland

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,003 reviews
$104 nightly
The price is $125
Jul 19 - Jul 20
Total includes taxes and fees
Hilton Garden Inn Sunderland

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Frequently asked questions

How close is Holiday Inn Sunderland – City Centre by IHG to the airport?

Holiday Inn Sunderland – City Centre by IHG is 22.4 mi (44-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Holiday Inn Sunderland – City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Sunderland – City Centre by IHG.

How close is Holiday Inn Sunderland – City Centre by IHG to the beach?

This hotel is 2.7 mi (13-min drive) from Whitburn Sands and 7.7 mi (30-min drive) from Blast Beach. Don't forget your sunscreen!

Does Holiday Inn Sunderland – City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Sunderland – City Centre by IHG, but buffet breakfast is offered for a fee of GBP 15 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Sunderland – City Centre by IHG?

No, there is no casino at this hotel, but Genting Casino Newcastle (19-min drive) is nearby.

What time is check-in at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Sunderland – City Centre by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Sunderland – City Centre by IHG have a pool?

Holiday Inn Sunderland – City Centre by IHG does not have a pool.

Does Holiday Inn Sunderland – City Centre by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Sunderland – City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Sunderland – City Centre by IHG to downtown Sunderland?

Holiday Inn Sunderland – City Centre by IHG is 0.2 mi away from Sunderland.

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 252 reviews
Rating 8 - Good. 50 out of 252 reviews
Rating 6 - Okay. 16 out of 252 reviews
Rating 4 - Poor. 3 out of 252 reviews
Rating 2 - Terrible. 7 out of 252 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with big rooms and super comfortable beds. Loved my stay!
Stayed 1 night in Mar 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
No toilet brush is an unforgivable economy. Will not use this group again.
Stayed 1 night in Mar 2025

8/10 Good

Graeme

Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fresh hotel. Staff were excellent and pleasant. Easy walking distance to the railway station. Good location for bars and food etc.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IHG Sunderland

Clean comfortable room and excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Christi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was genuinely surprised by this holiday inn. It was so clean and inviting. Property well maintained, a Starbucks in the lobby, well situated in the city centre! Will stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph E

Stayed 1 night in Feb 2025

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pity the hotel didn’t have parking, only a short walk to St Mary’s multi story, but found a little expensive for an over night stay.
Stayed 1 night in Feb 2025

8/10 Good

louize

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for train station and metro station. Great size rooms and very comfortable beds
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

6/10 Okay

Stuart

Stayed 1 night in Feb 2025

8/10 Good

Zijun

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property was very clean. The rooms were Nice and quiet. Staff were very friendly from receptionist to bar staff. I would definitely return and recommend hotel to anyone.
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lvely: Spot on

good location close to bars restaurants theatre rail and bus services Large comfy bed and room very spacious rm 239 queen Excellent breakfast good products not dry or cold like some places Im not usually full english person but have to comment on flavoursome mushrooms black pudding and sausage Staff helpful friendly and seem proud of their place of work definetly recommend and would stay again
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Traveled with family
We couldn’t make it to the Holiday Inn, Sunderland as our flight from Belfast was cancelled due to Storm Eowyn. Unfortunately the insurance that Expedia sold me has proved worthless as X Cover have refused to refund our stay, despite clear and unequivocal evidence provided that our flights were cancelled by the airline. Over £350 down the tubes!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mariann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone I met was always friendly, professional, and helpful. Chef Alan prepared wonderful meals and made adjustments per our personal tastes. He remembered all of our previous preferences. Alan is a talented and witty chef.
Stayed 7 nights in Jan 2025

10/10 Excellent

Dianne Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sunny

Stayed 1 night in Jan 2025