Holiday Inn Sunderland – City Centre by IHG

4.0 star property
4-star eco-certified hotel near Sunderland Empire

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Exterior
Exterior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Sunderland Empire
    ‪6 min walk‬
  • University of Sunderland
    ‪6 min walk‬
  • Stadium of Light
    ‪9 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Sunderland

City center stay.Within a 10-minute walk of this Sunderland City Centre hotel, you'll find Sunderland Empire and University of Sunderland. Stadium of Light is within 2 miles (3 km) and Gateshead Millennium Bridge is within 12 miles (20 km).

What's nearby

  • Sunderland Empire - 6 min walk - 0.3 miles
  • University of Sunderland - 6 min walk - 0.4 miles
  • Stadium of Light - 9 min walk - 0.5 miles
  • Lumley Castle - 17 min drive - 13.5 miles
  • Quayside - 19 min drive - 12.8 miles

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪Afk Bar - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪BizR - ‬4 min walk
  • ‪The Keel Tavern - ‬1 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

4-star eco-certified hotel near Sunderland Empire
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi is free in public spaces. The eco-certified Holiday Inn Sunderland – City Centre by IHG also features a fitness center, a front-desk safe, and an elevator.

This 4-star Sunderland hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

Similar properties

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Frequently asked questions

How close is Holiday Inn Sunderland – City Centre by IHG to the airport?

Holiday Inn Sunderland – City Centre by IHG is 22.4 mi (44-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Holiday Inn Sunderland – City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Sunderland – City Centre by IHG.

How close is Holiday Inn Sunderland – City Centre by IHG to the beach?

This hotel is 2.7 mi (13-min drive) from Whitburn Sands and 7.7 mi (30-min drive) from Blast Beach. Don't forget your sunscreen!

Does Holiday Inn Sunderland – City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Sunderland – City Centre by IHG, but buffet breakfast is offered for a fee of GBP 15 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Sunderland – City Centre by IHG?

No, there is no casino at this hotel, but Genting Casino Newcastle (19-min drive) is nearby.

What time is check-in at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Sunderland – City Centre by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Sunderland – City Centre by IHG have a pool?

Holiday Inn Sunderland – City Centre by IHG does not have a pool.

Does Holiday Inn Sunderland – City Centre by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Sunderland – City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Sunderland – City Centre by IHG to downtown Sunderland?

Holiday Inn Sunderland – City Centre by IHG is 0.2 mi away from Sunderland.

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 188 out of 274 reviews
Rating 8 - Good. 58 out of 274 reviews
Rating 6 - Okay. 17 out of 274 reviews
Rating 4 - Poor. 3 out of 274 reviews
Rating 2 - Terrible. 8 out of 274 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Liked: Cleanliness
The room was really hot, it was a sunny day but the windows didn't open and no fans, no way of cooling the room down. There was black scuff marks of considerable size on one wall, everything else was clean. Also the TV didn't work, buffering and turning off intermittently, I rang reception about this and was told to turn off , wait 10mins then turn on which didn't work. Also at breakfast there was no sausage, bacon or eggs , they were refilled later but
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Excellent facilities, clean and soacious room
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Lovely staff, room was spacious and immaculately clean. Buffet breakfast was very reasonable for the price. Perfect for an overnight stay. Very close to all city centre amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Excellent stay, great service. Highly recommended gem in Sunderland
Stayed 2 nights in Apr 2025

10/10 Excellent

Su

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel, very convenient. The room was super clean and comfortable, overlooking Keel sq. Breakfast was hearty, a great selection including freshly brewed coffee and juices. The staff on check-in and in restaurant were all very pleasant. I will definitely make this my go to hotel again when im back in the UK.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Stayed 8 nights in Apr 2025

10/10 Excellent

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. They do not use face cloths. We had to buy our own. A little strange.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Russ

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Adesiji

Stayed 1 night in Apr 2025

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

joan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

8/10 Good

Wai-Bin

Stayed 3 nights in Mar 2025

10/10 Excellent

Nigel

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with big rooms and super comfortable beds. Loved my stay!
Stayed 1 night in Mar 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
No toilet brush is an unforgivable economy. Will not use this group again.
Stayed 1 night in Mar 2025