See all properties

The Roker Hotel, BW Premier Collection

4.0 star property
4-star hotel perfect for exploring Sunderland

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
Reception
Meeting facility
Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Cocktail bar, ocean views, open select days

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Roker Terrace, Sunderland, England, SR6 9ND
  • Place, Whitburn Sands
    ‪15 min walk‬
  • Place, Stadium of Light
    ‪4 min drive‬
  • Place, Sunderland Empire
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

View all photos for Standard Small Double Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Small Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

You may also like

Ad
Exterior

Holiday Inn Sunderland – City Centre by IHG

Sunderland City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 346 reviews
$58 nightly
The price is $69
Dec 7 - Dec 8
Total with taxes and fees
Holiday Inn Sunderland – City Centre by IHG

About the neighborhood

Sunderland

Seaside stay .Your stay at this Roker hotel places you within 2 miles (3 km) of Whitburn Sands and Monkwearmouth Station Museum. Stadium of Light and Sunderland Empire are also within 2 miles (3 km).

What's nearby

  • Whitburn Sands - 15 min walk - 0.8 miles
  • Stadium of Light - 4 min drive - 1.2 miles
  • Monkwearmouth Station Museum - 4 min drive - 1.2 miles
  • Sunderland Empire - 6 min drive - 1.4 miles
  • University of Sunderland - 6 min drive - 1.8 miles

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Torque Bar - ‬16 min walk
  • ‪liking - ‬17 min walk
  • ‪The Albion - ‬10 min walk
  • ‪Poetic License - ‬3 min walk

About this property

The Roker Hotel, BW Premier Collection

4-star hotel perfect for exploring Sunderland
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Similar properties

Indoor wedding
Grand Hotel Sunderland
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,000 reviews
$58 nightly
The price is $69
Dec 7 - Dec 8
Total with taxes and fees
Grand Hotel Sunderland

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

How close is The Roker Hotel, BW Premier Collection to the airport?

The Roker Hotel, BW Premier Collection is 19.3 mi (31-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on Jan 4, 2026 start from $63.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Roker Hotel, BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Roker Hotel, BW Premier Collection.

How close is The Roker Hotel, BW Premier Collection to the beach?

This hotel is a short 13-minute walk from Whitburn Sands and 8.4 mi (22-min drive) from Blast Beach. Don't forget your sunscreen!

Does The Roker Hotel, BW Premier Collection offer free breakfast?

Free breakfast isn’t provided at The Roker Hotel, BW Premier Collection, but cooked-to-order breakfast is offered for a fee of GBP 12.95 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at The Roker Hotel, BW Premier Collection?

No, there is no casino at this hotel, but Genting Casino Newcastle (19-min drive) is nearby.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Roker Hotel, BW Premier Collection?

This hotel offers free self parking.

Does The Roker Hotel, BW Premier Collection have a pool?

The Roker Hotel, BW Premier Collection does not have a pool.

Does The Roker Hotel, BW Premier Collection have a restaurant?

There are 2 onsite restaurants, offering options like soul food and ocean views. The dining venue(s) will be closed seasonally each year from December 25 to December 26. The dining venue(s) are closed on New Year's Eve.

Does The Roker Hotel, BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Roker Hotel, BW Premier Collection to downtown Sunderland?

The Roker Hotel, BW Premier Collection is 1.3 mi away from Sunderland.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 409 out of 902 reviews
Rating 8 - Good. 295 out of 902 reviews
Rating 6 - Okay. 121 out of 902 reviews
Rating 4 - Poor. 52 out of 902 reviews
Rating 2 - Terrible. 25 out of 902 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location opposite Roker Pier. Lots of parking available although the car park behind the hotel was very poorly signposted.
Stayed 4 nights in Aug 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities
A pretty good hotel, nice restaurant & bar. A bit of a labyrynth depending where your room is. Back-facing rooms have an unpleasant outlook.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Bertie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but the staff were courteous and friendly.The food was well prepared and the rooms were clean and comfortable. A safety mat in the bath for use when showering would be helpful other than that no problems.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,
Stayed 1 night in Aug 2025

6/10 Okay

Troels

Business traveler
Liked: Staff & service

Average

Bed was extremly soft and old, the room was ok but the hotel need a makeover. Only cleaning every 3 days. Its sad when you only have 2 nights.
Stayed 2 nights in Aug 2025

6/10 Okay

Kevin

Stayed 1 night in Aug 2025

6/10 Okay

Ros

Liked: Cleanliness

Sea View.

It was ok. Did not think room should have been classes as sea view as hotels name sign blocked view.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Catherine

Traveled with family
Disliked: Cleanliness, staff & service

Tired hotel, terrible breakfast service

Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
Outdoor seating
Stayed 1 night in Aug 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Comfortable room with great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Delightful beach front hotel. The outside belies the comfort inside. New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service .
Stayed 2 nights in Jul 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Ropey Roker Hotel

I find it very difficult to understand how The Roker Hotel is rated as a 4 star Premium hotel. At best in relation to accommodation it's a 2 star. The room we had was very small with a very small bed. It looked dated and the carpet was terribly stained. The quality of furniture was very poor and storage was minimal. The bathroom was fine. My route from reception to my room was the worst I've ever experienced. No lift and 3 seperate flights of stair carrying a case and I'm 72 years of age. Nobody at reception warned me and my wife of the difficulty of the route or offered porter support to carry the cases. The staircase rails were dusty and the corridors justfelt and look unclean. Bar staff were very pleasant and the free drinks vouchers were welcome but overall this was very disappointing accommodation and although I visit Sunderland at 3 times a year I will not use this accommodation again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We have stayed here many times, always so welcoming and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great View and sublime decor

Room really good with wonderful view of lighthouse and sea. Had to wait as room was not ready on check-in. Very busy on arrival due to 2 weddings taking place at hotel. Decoration of hotel is sublime and very unique. Breakfast was very tasty and plenty to enjoy. Worth a visit.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Stayed 3 nights in Jul 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant front of house staff, reception was great and very understanding.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Lovely hotel for a coastal break

Fabulous professional and helpful staff. Room was nice and clean and basically fine if nothing special. It was also lovely and quiet but it was uncomfortably hot and the small fan provided wasn’t really adequate. The breakfast was good with a plentiful supply of hot and cold items and fresh eggs cooked to order. We enjoyed an evening meal in the bistro which we found to be good value too. The hotel is in a beautiful location overlooking the seafront and very close to a gorgeous area of coast. We would certainly return.
Stayed 2 nights in Jul 2025