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The Roker Hotel, BW Premier Collection

4.0 star property
4-star eco-certified hotel near Stadium of Light

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The Roker Hotel, BW Premier Collection

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
View from property
Individually decorated, individually furnished, desk, laptop workspace
Terrace/patio
Reception

Overview of The Roker Hotel, BW Premier Collection

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Roker Terrace, Sunderland, England, SR6 9ND
  • Popular LocationStadium of Light4 min drive
  • Popular LocationSunderland Empire4 min drive
  • Popular LocationUniversity of Sunderland5 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)30 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hilton Garden Inn Sunderland
Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (973)
The price is $79
per night
$95 total
includes taxes & fees
May 10 - May 11
Hilton Garden Inn Sunderland

About the neighborhood

Sunderland

Seaside stay .Your stay at this Roker hotel places you within 2 miles (3 km) of Whitburn Sands and Monkwearmouth Station Museum. Stadium of Light and Sunderland Empire are also within 2 miles (3 km).

What's nearby

  • Whitburn Sands - 13 min walk
  • Stadium of Light - 4 min drive
  • Sunderland Empire - 4 min drive
  • University of Sunderland - 5 min drive
  • Port Of Tyne - 17 min drive

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • The Blue Bell - 19 min walk
  • Grannie Annies - 5 min walk
  • Fulwell Tandoori - 15 min walk
  • The Avenue - 14 min walk
  • Poetic License Bar - 3 min walk

About this property

The Roker Hotel, BW Premier Collection

4-star eco-certified hotel near Stadium of Light
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified The Roker Hotel, BW Premier Collection. Self parking is free.
  • 43 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

How close is The Roker Hotel, BW Premier Collection to the airport?

The Roker Hotel, BW Premier Collection is 19.3 mi (31-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on Apr 28, 2024 start from $62.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Roker Hotel, BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Roker Hotel, BW Premier Collection.

How close is The Roker Hotel, BW Premier Collection to the beach?

This hotel is a short 13-minute walk from Whitburn Sands and 3.7 mi (11-min drive) from Marsden Beach. Don't forget your sunscreen!

Does The Roker Hotel, BW Premier Collection offer free breakfast?

Free breakfast isn’t provided at The Roker Hotel, BW Premier Collection, but cooked-to-order breakfast is offered for a fee of GBP 12.95 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at The Roker Hotel, BW Premier Collection?

No, there is no casino at this hotel, but Genting Casino Newcastle (19-min drive) is nearby.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Roker Hotel, BW Premier Collection?

This hotel offers free self parking.

Does The Roker Hotel, BW Premier Collection have a pool?

The Roker Hotel, BW Premier Collection does not have a pool.

Does The Roker Hotel, BW Premier Collection have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine and ocean views.

Does The Roker Hotel, BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Roker Hotel, BW Premier Collection to downtown Sunderland?

The Roker Hotel, BW Premier Collection is 1.3 mi away from Sunderland.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 264 out of 638 reviews" "
Rating 8 - Good. 228 out of 638 reviews" "
Rating 6 - Okay. 92 out of 638 reviews" "
Rating 4 - Poor. 35 out of 638 reviews" "
Rating 2 - Terrible. 19 out of 638 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, really friendly, helpful staff. Good amenities, will use again
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy, very good breakfast.

8/10 Good

Chris

Stayed 1 night in Jan 2024

8/10 Good

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best pillows ever!
Best pillows ever, however on going I tot the room there was a strong smell of weed, as it was midnight we didn’t tell staff til the morning but they were aware as other guests had said the same.front desk staff were really good and helpful, room was good other than above.
Stayed 1 night in Dec 2023

10/10 Excellent

Rumen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a great visit to this hotel staff were fabulous and would really like to give a big shout out to the member of the cleaning team as we could not find our car key but a staff went above and beyond to stop it spoiling our stay thank you so much
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Stayed 2 nights in Dec 2023

6/10 Okay

jbrian

Liked: Cleanliness, staff & service, property conditions & facilities
Don't stay sat if wanting quiet nights
On arrival check in was ok , went to see room , tiny , went back to desk and explained I didn't book the ( small comfort room ) but a normal double , was told not much difference ! , asked if we could pay to upgrade , desk manager said we could upgrade and pay for one night which was kind of him , then told us would be a disco that night until 11.30 ish , unfortunately wish we had been made aware before booking as we were unable to cancel booking and get refund as already checked in , Room was better but not a very large room, we went down to restaurant and had a wonderful meal , best part of hotel the food was great Unfortunately on returning to room disco had started and omg !! The noise was horrendous , room was directly above bar and was like we were in disco , extremely loud with massive base , could not listen to TV , nor get to sleep , went on till almost midnight , at one point told husband I wanted to leave hotel , Breakfast on the Sunday was buffet style and ran out of hot food twice , out for day on returning to room was a bug on bed , did tell desk on checkout , was asked to email pic over but not heard anything from them ! Breakfast Monday morning was served , if you're hungry then it's not going to fill you , Literally one of each item , sausage , egg , bacon , beans ,only half tomato,, the Xmas decs were lovely which was nice to see , Overall nice hotel ,restaurant meals were lovely , need to let you know on booking if disco etc
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023