The Roker Hotel, BW Premier Collection

4.0 star property
4-star hotel perfect for exploring Sunderland

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Enjoy ocean views from this seaside seating area, featuring wicker chairs and tables.
Enjoy the coastal view from your room, where you can observe the ocean and stargaze with a telescope.
Step into a classic hotel lobby with a grand staircase, comfortable seating area, and elegant moldings.
Enjoy a drink at the bar with a selection of taps and bottles, surrounded by rustic charm and comfortable seating.
Relax in comfort with a large bed, sofa, and desk, perfect for work or leisure.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Roker Terrace, Sunderland, England, SR6 9ND
  • Stadium of Light
    ‪2 min drive‬
  • Sunderland Empire
    ‪4 min drive‬
  • University of Sunderland
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪30 min drive‬

Room options

Standard Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Standard Family Room

  • Sleeps 2
  • 1 Twin Sofa Bed, 1 Twin Bed and 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Small Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Sunderland

Seaside stay .Within a 15-minute walk of this Roker hotel, you'll find Whitburn Sands and National Glass Centre. Stadium of Light and Sunderland Empire are also within 2 miles (3 km).

What's nearby

  • Whitburn Sands - 15 min walk - 0.8 miles
  • Stadium of Light - 2 min drive - 1.2 miles
  • Sunderland Empire - 4 min drive - 1.4 miles
  • University of Sunderland - 4 min drive - 1.8 miles
  • Port Of Tyne - 18 min drive - 9.8 miles

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

4-star hotel perfect for exploring Sunderland
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

How close is The Roker Hotel, BW Premier Collection to the airport?

The Roker Hotel, BW Premier Collection is 19.3 mi (31-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on Jul 24, 2025 start from $84.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Roker Hotel, BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Roker Hotel, BW Premier Collection.

How close is The Roker Hotel, BW Premier Collection to the beach?

This hotel is a short 13-minute walk from Whitburn Sands and 8.4 mi (22-min drive) from Blast Beach. Don't forget your sunscreen!

Does The Roker Hotel, BW Premier Collection offer free breakfast?

Free breakfast isn’t provided at The Roker Hotel, BW Premier Collection, but cooked-to-order breakfast is offered for a fee of GBP 12.95 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at The Roker Hotel, BW Premier Collection?

No, there is no casino at this hotel, but Genting Casino Newcastle (19-min drive) is nearby.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Roker Hotel, BW Premier Collection?

This hotel offers free self parking.

Does The Roker Hotel, BW Premier Collection have a pool?

The Roker Hotel, BW Premier Collection does not have a pool.

Does The Roker Hotel, BW Premier Collection have a restaurant?

There are 2 onsite restaurants, offering options like soul food and ocean views. The dining venue(s) will be closed seasonally each year from December 25 to December 26. The dining venue(s) are closed on New Year's Eve.

Does The Roker Hotel, BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Roker Hotel, BW Premier Collection to downtown Sunderland?

The Roker Hotel, BW Premier Collection is 1.3 mi away from Sunderland.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 370 out of 834 reviews
Rating 8 - Good. 282 out of 834 reviews
Rating 6 - Okay. 115 out of 834 reviews
Rating 4 - Poor. 45 out of 834 reviews
Rating 2 - Terrible. 22 out of 834 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Lovely hotel .brilliant sleep and very quiet during the night ...breakfast was ok but was mostly cold ..staff brilliant
Stayed 1 night in Apr 2025

10/10 Excellent

TOM

Stayed 1 night in Mar 2025

8/10 Good

Nixon

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Mike

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Just want the money.

Booked and paid for executive room did not get one. No hairdryer in room. No working TV. No Wifi. Complained and hotel basically said too bad!
Stayed 1 night in Apr 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor and spacious. Nice to have complimentary parking . A shame other Hotel car parks don’t provide the same customer service . Much appreciated 🙂
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

TOM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Christopher, Cold Lake

Liked: Cleanliness
The upgrade room was well appointed but being located in the basement gave it a dungeon like vibe. Required front desk assistance in the evening to get the heat working in the room. Morning front desk staff was much less accommodating or welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kay

Stayed 1 night in Mar 2025

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book it

Awful - we booked 2 rooms. First was fine - second room was not made up - they upgraded one room - thanks. However the second room had no heating for one day, no heating in bathroom for 3 days, was very noisy - sister in law who stayed in second room moved 3 times in 3 day stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very helpful staff
Stayed 1 night in Mar 2025

8/10 Good

Vivienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and fabulous Views very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, lovely sized room. Good service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Isaac, Cardiff

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice hotel good stay, hot water for bath wasn't working properly
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

8/10 Good

Miku

Stayed 1 night in Feb 2025