4/10 Malo
Stephanie C.
29 jul. 2025
No le gustó: Limpieza
Doable, but never again
The check-in process and parking was very easy. That part was great. Upon entering the unit, we immediately knew it wasn't clean or the cleaners did a very terrible job. There was food, hair, wrappers, etc. all over the floor and rugs. The bathroom floor and shower were covered in hair. The sink had a finger nail and hair. All three beds in the unit had long black hairs on the bed and sheets. There were two pillows with smears of something brown, probably make up. We stay in these types of units all of the time and I have never experienced something quite this bad. I immediately reached out to the owners and they requested the cleaners to come back a second time. I appreciated that, but even after the second cleaning... it wasn't the best. My family and I had zero confidence that we were sleeping in clean beds. That was very distracting from our trip. We were also only given one towel per person with no bath rugs. The floor was very slippery after showering, which is quite the risk the owners are taking. The kitchen was stocked with some helpful items, but nowhere near what was needed for cooking meals. There was one itty-bitty pan. Also, the wi-fi wasn't working so I had to reach out to the owners about that. The traffic noise inside the unit was very, very loud. The shared parking garage consistently had trash and food all over the ground. One positive thing was the location. I felt like we were close enough to entertainment, but not so close that it was crowded.
Stephanie C.
Se hospedó 4 noches en julio de 2025