8/10 Good
Dominic
Jul 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
N
Nice, modern style hotel less than 10 min walk to Galleria Umberto. The hotel is clean and the staff are very nice especially the lady that works the dining room during breakfast. The breakfast is basic eggs, bacon, ham breads, pastries, juices and cheeses. The walls in my room had a lot of scuff marks, I’m assuming from people’s luggage hitting the walls. There are a few marks on the bed linen and towels but I could tell they were clean. The proximity to the Main Street (Via Toledo) and square outside the front of the hotel was awful for me. All of the rooms face the street which is a very busy active street and square with vendors, families, emergency services and sirens, motorcycles, etc all day and night. It was very had for me to sleep with all the commotion going on out front sometimes until 3am. I had to sleep with 2 pair of AirPods (pros and maxes) on the 1st night. I spent hours the next day on the hunt for ear plugs. One of the front desk clerks tried to tell me the rooms are new and sound proof but I just smiled and said no, the rooms may have been renovated but definitely not sound proof. My last night I could hear the shower going from the next room over. There’s a giant metal gate at the front entrance of the building. When the gate slams close its very loud and to me sounds like a gunshot. My room was next to reception, directly over this metal gate and throughout each night it was bang after bang. I would stay here again but I would have to bring earplugs.
Dominic
Stayed 4 nights in Jul 2025
