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Pacific Shores Resort & Spa

3.5 star property
3.5-star beachfront hotel near Rathtrevor Beach Provincial Park

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Restaurant
Exterior
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Place, Rathtrevor Beach Provincial Park
    ‪7 min drive‬
  • Place, Parksville Beach
    ‪9 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪38 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Nanoose Bay

On the beach.At this Nanoose Bay hotel, you'll be within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Sunset Lanes. The Wool Shop and Parksville Beach are also within 6 miles (10 km).

What's nearby

  • Grotto Spa at Tigh-Na-Mara - 5 min drive - 2.4 miles
  • Rathtrevor Beach - 5 min drive - 2.2 miles
  • Rathtrevor Beach Provincial Park - 7 min drive - 3.4 miles
  • Paradise Fun Park - 9 min drive - 7.2 miles
  • Parksville Beach - 9 min drive - 5.1 miles

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Cafe Floresta - ‬9 min drive
  • ‪Brazen Poppy Bakery Restaurant - ‬8 min drive

About this property

Pacific Shores Resort & Spa

3.5-star beachfront hotel near Rathtrevor Beach Provincial Park
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Exterior
THE Beach Club Resort
  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 1,005 reviews
$142 nightly
The price is $163
Nov 28 - Nov 29
Total with taxes and fees
THE Beach Club Resort

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

How close is Pacific Shores Resort & Spa to the airport?

Pacific Shores Resort & Spa is 19.5 mi (30-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

Does Pacific Shores Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Pacific Shores Resort & Spa.

How close is Pacific Shores Resort & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Pacific Shores Resort & Spa offer free breakfast?

Pacific Shores Resort & Spa does not offer free breakfast.

Is there a casino at Pacific Shores Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Pacific Shores Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Pacific Shores Resort & Spa?

This hotel offers free self parking.

Does Pacific Shores Resort & Spa have a pool?

Pacific Shores Resort & Spa features an indoor pool and a children's pool.

Does Pacific Shores Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Pacific Shores Resort & Spa have a spa?

This hotel doesn't have a spa, but it does offer body treatments, prenatal massages, and mani/pedis.

How close is Pacific Shores Resort & Spa to downtown Nanoose Bay?

Pacific Shores Resort & Spa is 3.1 mi away from Nanoose Bay.

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 292 out of 765 reviews
Rating 8 - Good. 270 out of 765 reviews
Rating 6 - Okay. 114 out of 765 reviews
Rating 4 - Poor. 59 out of 765 reviews
Rating 2 - Terrible. 30 out of 765 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness
Upon check-in, the door to our room was physically open. We were missing several items in our 1 bedroom apartment: no sheets and blanket for the pull-out sofabed no sugar for coffee not enough towels no dishwasher tabs only 1 roll of toilet paper no salt and pepper no herbal tea not enough coffee pods In addition, one of our room keys did not work. There was also not enough soap to wash our hands for 3 days and the quality of the soap was horrible. Liquid hand soap should be supplied in both the bathroom and the kitchen. The property seemed nice but the lack of supplies and multiple trips to the front desk were disappointing to say the least.
Stayed 3 nights in Aug 2025

8/10 Good

Shawn, Victoria

Traveled with family and small children
Liked: Staff & service, amenities
The particular unit we stayed in was quite outdated, there were others which had been updated. It was relatively clean but some areas needed a bit more attention (the kitchen cupboards doors/handles were sticky, there was lots of long black hairs throughout the unit). It is a resort/hotel however they don’t provide any room cleaning during your stay. There was no paper towel, broom/Vacuum cleaning supplies in the unit to tidy up the kitchen or other areas during our stay (1 week), when we arrived one bathroom had no toilet paper, the other only had a quarter of a roll. I called upon checking in a realizing this and asked for more to be dropped off, after many hours it still had not arrived and I went and found someone who would get it for me. As they don’t do room cleanings, they said to call when garbage needed to be picked up and place it outside the door. We did this in the morning and by 8pm, it was still there. When we asked the front desk if we should take it back inside for the night so an animal doesn’t get into it, or was someone still coming the response was “do you mind just taking it down to the garbage yourself?”. The grounds were perfect for our family and our stay, the amenities were perfect. The use of paddle boards and kayaks without an additional cost was a nice feature. Overall we enjoyed our stay, however if I were to stay there again, I would possibly look at renting one of the privately rented units, not one through the hotel to ensure an updated unit.
Stayed 4 nights in Aug 2025

6/10 Okay

Andrea

Traveled with family
Liked: Amenities
Beautiful property but the rooms need a major upgrade. I had silverfish in my room, the fridge smelled terribly and the sink took forever to drain. Excellent location but they need to upgrade and maintain the living areas.
Stayed 4 nights in Aug 2025

6/10 Okay

Greg

Traveled with family
The location and beach’s access is great
Stayed 4 nights in Aug 2025

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Views and Amenities

Spectacular views and Amenities! The grounds are extensive and include all the right things for a large group traveling together with adults and teens.
Stayed 4 nights in Aug 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
its good
Stayed 4 nights in Jul 2025

2/10 Terrible

Kyla

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Shane, Surrey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The great: location and amenities (e.g., pool, hot tubs, kayaking, etc.). The average: room was in rough shape, bed not comfortable. The poor: paper thin walls that you can hear "everything", and our luck a loud group of 6 was next to us (4 per room.... ya sure).
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hunter

Stayed 2 nights in Jun 2025

2/10 Terrible

Nathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommended- not spa like at all. Very deceiving
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

4/10 Poor

Joe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
No AC, paper thin walls, bathroom smelled like mold.
Stayed 1 night in Jul 2025

6/10 Okay

Patrick

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The pool, hot tub, beach access, staff were great. Our room was in need of a renovation, bathroom tiles had mold, the cabinet was warped from water damage and the lack of air conditioning made our stay not very enjoyable. We acrually left a day early.
Stayed 2 nights in Jul 2025

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful grounds, but the rooms are a bit small and tired. Not big enough for a family as the pullout bed is awful so it really only sleeps 2 comfortably. The big downside to staying here in the summer is the fact that there is NO AIR CONDITIONING. Overall this was a bit of a regretful booking. We like that it’s pet friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot to stay in Parksville.
Stayed 1 night in Jul 2025

8/10 Good

Albert

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms was decent, kitchen was under stocked to be useful. The cleanliness of the washroom was not very good. The toilet was a mess. No A/C so if it’s hot you feel it. Pool and grounds are very nice and the restaurant was good with a great patio facing the ocean. It’s nice to sit out on the lawn at night by the ocean
Stayed 3 nights in Jul 2025

8/10 Good

Carrie

Stayed 2 nights in Jul 2025

6/10 Okay

Todd

Stayed 2 nights in Jun 2025

10/10 Excellent

nadia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious. Loved outdoor hot tub. Quiet, clean, convenient, view of ocean.
Stayed 3 nights in Jul 2025

2/10 Terrible

Qiao

Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family getaway

The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kasey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and ocean views!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was great. Lovely beachside views. Great pool and beautiful hot tub. Room was clean and nice and front desk was helpful. Bed was springy and squeaky but bearable. Other than that wonderful stay
Stayed 1 night in Jun 2025