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Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
All-inclusive beachfront property connected to the convention center with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

10 bars/lounges, swim-up bar, poolside bar, beach bar
Property video
Beach/ocean view
Lobby
Water park

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

View in a map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Place, Runaway Bay Beach
    ‪4 min drive‬
  • Place, Ocean View Beach
    ‪5 min drive‬
  • Place, Cardiff Hall Beach
    ‪5 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪60 min drive‬

Room options

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

7.8 out of 10
Good
(26 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.0 out of 10
Good
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.0 out of 10
Good
(27 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Superior)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

8.0 out of 10
Very good
(3 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.2 out of 10
Good
(320 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

7.2 out of 10
Good
(126 reviews)
  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Runaway Bay

On the beach.Stay at this Runaway Bay property and you'll be within half a mile (1 km) of Jamaica Beaches and 2 miles (3 km) of Green Grotto Caves. Ocean View Beach and Cardiff Hall Beach are also within 3 miles (5 km).

What's nearby

  • Green Grotto Caves - 3 min drive - 2.2 miles
  • Runaway Bay Beach - 4 min drive - 2.1 miles
  • Flavours Beach - 4 min drive - 2.1 miles
  • Ocean View Beach - 5 min drive - 2.1 miles
  • Cardiff Hall Beach - 5 min drive - 2.1 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 66 min drive

Restaurants

  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Mikado Japanese Restaurant - ‬1 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

All-inclusive beachfront property connected to the convention center with 3 outdoor pools
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 8 dining venues
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Grand Bahia Principe Jamaica. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 2,596 reviews
$356 nightly
The price is $356
Nov 28 - Nov 29
Total with taxes and fees
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

How close is Bahia Principe Grand Jamaica - All Inclusive to the airport?

Bahia Principe Grand Jamaica - All Inclusive is 27.7 mi (58-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Bahia Principe Grand Jamaica - All Inclusive?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Bahia Principe Grand Jamaica - All Inclusive on Nov 5, 2025 start from $307.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bahia Principe Grand Jamaica - All Inclusive have an airport shuttle?

Bahia Principe Grand Jamaica - All Inclusive offers an airport shuttle.

How close is Bahia Principe Grand Jamaica - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Bahia Principe Grand Jamaica - All Inclusive offer free breakfast?

Bahia Principe Grand Jamaica - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Grand Jamaica - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Grand Jamaica - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Grand Jamaica - All Inclusive?

This property offers free self parking.

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Bahia Principe Grand Jamaica - All Inclusive features 3 outdoor pools and a children's pool.

Does Bahia Principe Grand Jamaica - All Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like international cuisine and a beachfront location.

Does Bahia Principe Grand Jamaica - All Inclusive have a spa?

Pamper yourself with a day at Spa Grand Bahia Principe Jamaica, where you can enjoy hot stone massages, mani/pedis, and body treatments.

How close is Bahia Principe Grand Jamaica - All Inclusive to downtown Runaway Bay?

Bahia Principe Grand Jamaica - All Inclusive is 3 mi away from Runaway Bay.

Reviews

Bahia Principe Grand Jamaica - All Inclusive Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 992 out of 2619 reviews
Rating 8 - Good. 666 out of 2619 reviews
Rating 6 - Okay. 416 out of 2619 reviews
Rating 4 - Poor. 225 out of 2619 reviews
Rating 2 - Terrible. 320 out of 2619 reviews

Reviews

10/10 Excellent

Telika

Stayed 2 nights in Sep 2025

4/10 Poor

Troy

Stayed 7 nights in Sep 2025

2/10 Terrible

maria

Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and clean! The food was amazing
Stayed 2 nights in Aug 2025

4/10 Poor

mehmet babur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Steaffon

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view around this property is beautiful. Majority of the staff that I dealt with were wonderful. The number system for the rooms is a bit confusing making it hard to locate family members in other areas of the resort. The resort provides wifi thru out the property which is great, however I did come across a few weak to no coverage areas. Also the rooms seem a bit outdated with the lack of available outlets. My room had only 2 I could access without having to move the dresser. I suppose most visitors to the resort don't drive but I did and the area for parking isn't paved at all and is a bit of a walk to the Gran side of the resort. There are plenty of dining options available but sit down restaurants that aren't buffet need reservations.
Stayed 7 nights in Jul 2025

8/10 Good

Luana

Traveled with family
Liked: Amenities, property conditions & facilities
Check in took too long over an hour with some staff being short/rude when i was confused about how things worked, such as poolside cabana rental. When I spend as much as I did I expect kindness as a mother traveling with 2 children.
Stayed 4 nights in Jul 2025

8/10 Good

Christopher

Traveled with family
The room needs to upgrade the phone wasn't working the ceiling was leaking and there were no towels in the room when we arrived. It was alsoy daughters birthday and they had promised to decorate the room but that wasn't done. However, Kerry Ann at the front desk was very nice and gave us a complimentary bottle of champagne upon our departure.
Stayed 1 night in Jul 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were upgraded to the Luxury Side, This was the most beautiful, friendly resort i’ve been to. I am glad to have been upgraded to an adult only side , the food at the la carte’s were amazing!!! and drinks in the main lobby were made perfectly not watered down. I definitely would come again or visit any other resorts they have!! they made it so welcoming!
Stayed 4 nights in Jul 2025

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Service met my expectations. Great customer service too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enmanuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The resort was exceptional but the staff very unfriendly and not helpful
Stayed 3 nights in Jul 2025

2/10 Terrible

Teresa, LOS ANGELES

Traveled with family
Disliked: Staff & service, amenities
No blankets no phone one light worked 1 bed for 3 people no towels in room.
Stayed 4 nights in Jul 2025

2/10 Terrible

Arlandra Terece

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst vacation ever! Nasty rooms, you don't get yhe room that u pay for and when u ask about it they get attitude with u, they lie saying they'll move u and never call! It was 3 of us in one bed for 5 days. Not to mention the food is horrible menu barley changed and no top shelve liquor and what they did have u had to pay for it. I don't recommend AT ALL
Stayed 4 nights in Jul 2025

2/10 Terrible

Ann-marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Janet A

Traveled with partner
Liked: Staff & service
Food wasn’t the best, always lines and then the food would run out. Wouldn’t pick this place again. The hotel lack service, check was at 3pm but we didn’t check in until after 6:30pm pool was always full and no where to sit most of the time. They closed down the pool in the middle of the day. And there was hardly any beach area.
Stayed 5 nights in Jul 2025

8/10 Good

Sasha Cindy

Traveled with group
Liked: Staff & service, property conditions & facilities
The room had roaches and the keycards and nfc braclets had to be reprogrammed. Then front desk service is very slow and the lines became too long.
Stayed 3 nights in Jul 2025

8/10 Good

Christine Marie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Tumar

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Disorganized and Disappointing Stay – Not Worth the Hassle Our experience at Bahia Principe was very disappointing. Check-in took hours, and our group was split up between the family and luxury sides, even though we requested to stay together on the family side.We were told that the family side was oversold. Once we finally got to our room, it was completely unprepared—no sheets, no towels, and the fridge was empty. I had to go back and forth to the front desk, and it wasn’t until almost 11 PM that someone came to make the bed. The baby crib didn’t arrive until day 2, which was incredibly frustrating. The only saving grace was the hibachi restaurant—it was fantastic. The staff were also kind and tried their best, but they were clearly overwhelmed. Overall, not worth the stress. We won’t be returning.
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Ruth Marina

Traveled with family
Disliked: Staff & service, amenities
During our stay we experienced a leaking toilet, and leaking shower head that never got fixed after multiple attempts of contacting guest services. We also experienced a shortage of towels, and the room was more than an hour late in availability to check-in. The room curtains were also dirty
Stayed 6 nights in Jul 2025

10/10 Excellent

Emma Lois

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and amazing!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shandeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jul 2025

8/10 Good

Ida, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accomdating at check-in. We were able to change from grand to luxury side due to the children and noise level. Nephi, our belman. Was very helpful. Friendly and overall a good guy.. he asked if we were celebrating any occasions and later had banners on door for my bday and anniversary. - need alternative to wine bc we dont drink alcohol. Try sparkling appe cider. ** prompt attention to fix safe and air condition given. ** the bed was hard , so provide softer mattress or cusion mattress cover ** dosclosure of dresscode for mealtimes is important . Perhaps include in welcome pack in room Meals: food selections were decent. Need more vegan ootions not just gluten free. And offer sorbet or gelato or milk free desert . ** consider offering green smoithies or fruit smoothies, etc for heslthier alternatives, lifestyle. Great option for short stay. Tijuana assisted us with transportation back to airporr. We booked saturdsy eve andcwas told we needed to arrange 48hrs before. Our stay was 48hrs ( friday to sunday) . So perhaos at initial booking or upon check- in bc the registation folks know our length of stay, should inquire if needing transport to airport, book at least 488 hrs esp if booking thru hotel. * we went to eat at pool restaurant on grandside. Counters were dirty. Asked employee if he could wioe a spot off on tabke, he told us to grab naokins and di it ourselves. The employees looked irritated , annoyed from messy kids. Pay more
Stayed 2 nights in Jul 2025

10/10 Excellent

Rocquel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time going to a resort in Jamaica and my family and I enjoyed it. The property is walkable and has beautiful sights. You get all of the island vibes by the authenticity of the staff and even the fruit trees growing on the property. The beach is clean and the pools are even cleaner. You get your money’s worth with the selection and availability at the buffet and also from the restaurant vouchers you receive. I would recommend this resort to anyone!
Stayed 4 nights in Jul 2025