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Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
All-inclusive beachfront property connected to the convention center with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

10 bars/lounges, swim-up bar, poolside bar, beach bar
Beach/ocean view
Lobby
1 bedroom, minibar, in-room safe, desk
Plasma TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Runaway Bay Beach
    ‪4 min drive‬
  • Ocean View Beach
    ‪5 min drive‬
  • Cardiff Hall Beach
    ‪5 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪60 min drive‬

Room options

View all photos for Junior Suite (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Superior)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront (Superior)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Premium)

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Runaway Bay

On the beach.Stay at this Runaway Bay property and you'll be within half a mile (1 km) of Jamaica Beaches and 2 miles (3 km) of Green Grotto Caves. Ocean View Beach and Cardiff Hall Beach are also within 3 miles (5 km).

What's nearby

  • Green Grotto Caves - 3 min drive - 2.2 miles
  • Runaway Bay Beach - 4 min drive - 2.1 miles
  • Flavours Beach - 4 min drive - 2.1 miles
  • Ocean View Beach - 5 min drive - 2.1 miles
  • Cardiff Hall Beach - 5 min drive - 2.1 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪picasso - ‬1 min walk
  • ‪Sunset Bar - ‬5 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

All-inclusive beachfront property connected to the convention center with 3 outdoor pools
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 7 dining venues
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Aerial view

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 2,474 reviews
$374 nightly
The price is $374
Jun 15 - Jun 16
Total includes taxes and fees
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

How close is Bahia Principe Grand Jamaica - All Inclusive to the airport?

Bahia Principe Grand Jamaica - All Inclusive is 27.7 mi (58-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Bahia Principe Grand Jamaica - All Inclusive?

As of Jun 14, 2025, prices found for a 1-night stay for 2 adults at Bahia Principe Grand Jamaica - All Inclusive on Jun 19, 2025 start from $315.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bahia Principe Grand Jamaica - All Inclusive have an airport shuttle?

Bahia Principe Grand Jamaica - All Inclusive offers an airport shuttle.

How close is Bahia Principe Grand Jamaica - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Bahia Principe Grand Jamaica - All Inclusive offer free breakfast?

Bahia Principe Grand Jamaica - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Grand Jamaica - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Grand Jamaica - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Grand Jamaica - All Inclusive?

This property offers free self parking.

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Bahia Principe Grand Jamaica - All Inclusive features 3 outdoor pools, an indoor pool, and a children's pool.

Does Bahia Principe Grand Jamaica - All Inclusive have a restaurant?

Bahia Principe Grand Jamaica - All Inclusive is home to Nyam, which features international cuisine.

Does Bahia Principe Grand Jamaica - All Inclusive have a spa?

This property has a spa, which features massages, body treatments, and body scrubs.

How close is Bahia Principe Grand Jamaica - All Inclusive to downtown Runaway Bay?

Bahia Principe Grand Jamaica - All Inclusive is 3 mi away from Runaway Bay.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 918 out of 2386 reviews
Rating 8 - Good. 601 out of 2386 reviews
Rating 6 - Okay. 383 out of 2386 reviews
Rating 4 - Poor. 209 out of 2386 reviews
Rating 2 - Terrible. 275 out of 2386 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service
This resort was fine. I’ll just say that when we arrived the room wasn’t ready. The room they gave us was leaking from the ceiling. They changed the room and it was okay. Great view! No roaches in the rooms which is great!!!
Stayed 4 nights in May 2025

8/10 Good

Kenesha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Nicholas, ENFIELD

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Matilde

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property
Stayed 6 nights in Apr 2025

8/10 Good

Bridget Jean

Liked: Cleanliness, amenities, property conditions & facilities
This resort is an excellent value. The staff are friendly and helpful. The food is good.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bridget Jean

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is an excellent value. The staff are incredibly friendly. The food is good.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Place was amazing, food was fantastic . Only thing to know, call ahead and schedule restaurants for your trip, they're booked out if you try when you get there. The adults beach was amazing, the grand side had tons of sea shells when snorkeling. I proposed on tge beach with dinner on the beach. The staff took over and made it memorable. We are already planning our next trip back
Stayed 6 nights in Mar 2025

4/10 Poor

Jorge

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean
Stayed 3 nights in Mar 2025

4/10 Poor

Jorge

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall I did not like the room very old needs update. A la carte restaurant can only be reserved for one day, not each day you are there in the resort. Not very clean the restaurant.

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a bit older and the food was a bit repetitive, but the people make Jamaica, Hard working pleasant, accommodating. The pool was great they had a great event staff. The beach was ok it is small.
Stayed 7 nights in Mar 2025

6/10 Okay

Simone

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

francesco Fortunato

Traveled with family
Liked: Amenities
Overall a good experience but food choices are the same and I had a very very difficult time booking my al la cart dinners.
Stayed 7 nights in Mar 2025

8/10 Good

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities
Checking process was a little difficult when we got to the resort they did not have our room ready as we requested to have two double beds and they did not have it prepared for us and we had to wait an additional 15-20 minutes even though we booked for two double beds although all they had ready rooms with king size bed only one and travelling with three guest was not workable.,
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasantly helpful, we will go again.
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

8/10 Good

MARLENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable. Food good. Need to improve on information on events
Stayed 7 nights in Mar 2025

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice property for the cost. Limited to do on site. Snorkeling options are terrible. Staff great.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sharon Ann Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter enjoyed the teens club, she was very fond of Nyoka and Jo....will definitely be back it was a pleasure staying at there.
Stayed 4 nights in Feb 2025

8/10 Good

Tiffany, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort ! Lots of activities & family friendly!
Stayed 4 nights in Feb 2025

8/10 Good

Yasmina Murielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing.
Stayed 3 nights in Mar 2025

6/10 Okay

Stan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was great, food was top knotch, room was good. The only bad is the check in: It took over 75 mins to check in. Unacceptable! In my opinion the front desk staff have no interest in customer service, and are incompetent to be frank. Arrived at 3:15 PM After 30 mins of standing at the counter and being passed off from one staff to the next to get checked in, was then told room wasnt ready and pointed us to the sports bar to wait, which after 15 mins of waiting for the bartender, discovered it wasnt even open yet. Walked around and came back to the desk, and still unknown if room was ready. Desk agent tried to call but wasnt reaching anyone. After 10 mins we told her we will go check the room as all we wanted to do was change and go to the pool at this point. Get to the room, which was about the farthest you can walk from the front desk, and none of the wristbands would open the door. Asked a cleaning attendant to help us get in, but they said they could not, had to walk all the way back to get wristbands reprogrammed. Came back and they still would not work. At this point we had enough and had a cleaning staff try the door. She was able to open. Got inside the room and it was not what I booked for 3 people. Was suppossed to be 1 queen and 2 doubles, was 2 doubles, and a twin daybed bench. So not the best sleep for one guest. I would still return to this hotel, its a very nice property, but recommend you do online check in, otherwise uoull waste your time at front dsk
Stayed 1 night in Mar 2025

8/10 Good

Lareva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed myself and will be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kayon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is always clean
Stayed 4 nights in Feb 2025