2/10 Terrible
Pablo
May 7, 2026
Liked: Cleanliness
Pablo
Stayed 3 nights in Apr 2026
Aparthotel
The Downtown Escape Suites
4.5 star property
Luxurious 4.5-star aparthotel with in-room kitchenettes
Choose dates to view prices
Photo gallery for The Downtown Escape Suites
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Kitchen
- Washer
- Dryer
- Free WiFi
- Air conditioning
Explore the area
121 NE 5th St, Miami, FL, 33132
- Downtown Miami Shopping DistrictPlace, Downtown Miami Shopping District3 min walk
- Bayfront ParkPlace, Bayfront Park6 min walk
- Bayside MarketplacePlace, Bayside Marketplace6 min walk
- Miami, FL (MIA-Miami Intl.)Airport, Miami, FL (MIA-Miami Intl.)13 min drive
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About the neighborhood
What's nearby
- Downtown Miami Shopping District - 3 min walk - 0.2 miles
- Bayfront Park - 6 min walk - 0.3 miles
- Bayside Marketplace - 6 min walk - 0.4 miles
- Island Queen Cruises - 7 min walk - 0.4 miles
- Kaseya Center - 8 min walk - 0.4 miles
Restaurants
- McDonald's - 4 min walk
- Candela Y Cafe - 3 min walk
- Macondo Coffee Roasters - 5 min walk
- Viceversa - 3 min walk
- Earl’s Kitchen + Bar - 4 min walk
About this property
The Downtown Escape Suites
Luxurious 4.5-star aparthotel with in-room kitchenettes
A business center, meeting rooms, and coworking spaces are available. Parking is available for a fee.
This 4.5-star aparthotel is smoke free.
- Meeting rooms
- Business facilities
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Television in lobby
- ATM
- Elevator
- No smoking on site
Accommodations offer separate sitting areas and include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms feature washers/dryers and air conditioning.
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Property amenities
Pool/Spa
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
Parking and transportation
- Valet parking on site (USD 75 per night)
Kitchenette
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Freezer
- Full-sized refrigerator/freezer
- Microwave
- Oven
- Paper towels
- Toaster
Bedrooms
- Down comforter
- Egyptian cotton sheets
- Memory foam mattress
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels provided
Living spaces
- Separate dining area
- Separate sitting area
Entertainment
- 55-inch smart TV with digital channels
- Netflix
- Streaming services
- TV in common areas
Laundry
- Laundry detergent
- Laundry facilities
- Washer/dryer
Work spaces
- Business center
- Coworking space
- Laptop workspace
- Meeting rooms
Comfort
- Air conditioning
- Heating
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (60 inch wide door)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible pool
- Smoking not allowed
Services and conveniences
- 24-hour front desk
- ATM
- Blackout drapes
- Iron/ironing board
- Luggage storage
- Multilingual staff
- Vending machine
Location highlights
- In a historical district
- In the city center
- Near the bay
Things to do
- Gym
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 30 units
- Soundproofing
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
We should mention
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Frequently asked questions
Breakfast is available for a fee.
No, there is no casino at this aparthotel.
Free parking is not available at this aparthotel. Valet parking is available for a fee.
There are no spa services available at this aparthotel.
The Downtown Escape Suites Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
5.0/10
Cleanliness
Reviews
2/10 Terrible
Racquelle
Apr 13, 2026
Disliked: Cleanliness
This was absolutely the worst experience I have ever had. The customer service was completely unacceptable. When I arrived, the room was completely empty. There were no sheets, no pillows, no towels, no trash cans, no toilet paper, nothing at all. It felt like walking into an unfurnished apartment rather than a hotel room.
To make things worse, it seemed like no one was even aware that I was supposed to be staying there. The room was not properly prepared or cleaned, and I was unable to get any assistance. My calls went unanswered, and there was no sense of urgency or care from anyone involved.
I was not given a fob key, so I could not properly access or move around the property, which made the situation even more stressful. I felt completely stuck with no support.
Imagine arriving somewhere expecting a place to rest, only to find no bed sheets, no blanket, no pillow, no towels, no trash can, no basic essentials at all. Anyone would feel uncomfortable, frustrated, and honestly unsafe in that situation. That is exactly what I experienced.
What made this experience truly unacceptable was the lack of accountability. There was no apology, no concern, and no refund offered. It was extremely frustrating and honestly very distressing. This was not just a bad stay, it was a complete failure
I would strongly advise anyone to never use Hotels.com. They will not help you when something goes wrong, and you are left to deal with the situation completely on your own!
Racquelle
Stayed 2 nights in Apr 2026