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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
4-star aparthotel near Paseo de la Reforma
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Photo gallery for ONTO Tonalá Mexico City

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing
Classic Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services
Laundry room
Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
  • Pet friendly
  • Kitchen
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Angel of Independence Monument
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪10 min walk‬
  • U.S. Embassy
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Comfort Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

City Apartment

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Classic Apartment

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Roma Norte stay.Within a 15-minute walk of this Roma Norte aparthotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 miles (5 km).
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Angel of Independence Monument - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 10 min walk - 0.6 miles
  • U.S. Embassy - 12 min walk - 0.7 miles
  • Monument to the Revolution - 4 min drive - 1.7 miles
  • Zócalo - 5 min drive - 3.1 miles

Getting around

  • Insurgentes Station - 3 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Puerto Viejo - ‬3 min walk
  • ‪Queen's Elite Club - ‬2 min walk
  • ‪Smashy’s - ‬3 min walk
  • ‪Esquites Durango - ‬1 min walk
  • ‪Loup Bar - ‬1 min walk

About this property

ONTO Tonalá Mexico City

4-star aparthotel near Paseo de la Reforma
There's a restaurant on site. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at ONTO Tonalá Mexico City.

This 4-star Mexico City aparthotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 12 levels
  • Built in 2023
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with espresso makers and hair dryers. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)

Restaurants on site

  • TüT

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Griddle
  • Microwave
  • Mini-fridge
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 21 for adults and USD 21 for children
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: USD 27 per accommodation per night
  • Food and water bowls

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 12 floors
  • 44 units
  • At least 80% lighting from LEDs
  • Bicycle rentals
  • Built in 2023
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Soundproofing
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 27 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 21 for adults and USD 21 for children
  • Nearby parking fee: USD 18 per day (1640 ft away)
  • Pet fee: USD 27 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

Property is also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

How close is ONTO Tonalá Mexico City to the airport?

ONTO Tonalá Mexico City is 7.6 mi (25-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does ONTO Tonalá Mexico City have an airport shuttle?

Airport shuttle services are not available at ONTO Tonalá Mexico City.

Does ONTO Tonalá Mexico City offer free breakfast?

Free breakfast isn’t provided at ONTO Tonalá Mexico City, but cooked-to-order breakfast is offered for a fee of USD 21 for adults and USD 21 for children. It's available every day from 8:00 AM to noon.

Is there a casino at ONTO Tonalá Mexico City?

No, there is no casino at this aparthotel.

What time is check-in at ONTO Tonalá Mexico City?

Check-in begins at 3:00 PM.

Is there free parking at ONTO Tonalá Mexico City?

Free parking is not available at this aparthotel.

Does ONTO Tonalá Mexico City have a pool?

ONTO Tonalá Mexico City does not have a pool.

Does ONTO Tonalá Mexico City have a restaurant?

Yes, there is a restaurant on site.

Does ONTO Tonalá Mexico City have a spa?

There are no spa services available at this aparthotel.

How close is ONTO Tonalá Mexico City to downtown Mexico City?

ONTO Tonalá Mexico City is 2 mi away from Mexico City.

ONTO Tonalá Mexico City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 55 reviews
Rating 8 - Good. 9 out of 55 reviews
Rating 6 - Okay. 8 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.8/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexes

Stayed 1 night in Jun 2025

6/10 Okay

Ekai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Orhan

Traveled with partner
Liked: Cleanliness, amenities
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
Stayed 4 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff. The room itself was amazing with great views!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marci

Traveled with family
Liked: Cleanliness, room comfort

Great and safe location

My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
Stayed 3 nights in Feb 2025

6/10 Okay

Ignacio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kamaria

Liked: Cleanliness, room comfort

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cynthia Carolina

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Matan

Liked: Cleanliness, room comfort

The best choice in Mexico City

We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
Stayed 2 nights in Nov 2024

6/10 Okay

Osmel

Traveled with partner
Liked: Cleanliness
Did not received housekeeping service
Stayed 4 nights in Nov 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024

4/10 Poor

Renato

Traveled with group
Disliked: Room comfort

Disappointing

No air conditioning.
Stayed 5 nights in Apr 2024

2/10 Terrible

Lara

Stayed 7 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Staff was excellent
Stayed 5 nights in Apr 2024

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Stayed 5 nights in Apr 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2024

2/10 Terrible

Robert

Stayed 5 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos.
Stayed 4 nights in Feb 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort

Perfect apartment hotel to fall in love with CDMX

We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
Stayed 7 nights in Feb 2024

8/10 Good

Katie

Traveled with group
Liked: Cleanliness, room comfort

Beautiful Hotel - needs A/C

The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
Stayed 4 nights in Feb 2024