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Hotel Maya Yucatán

3.5 star property
3.5-star hotel near Paseo de Montejo

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Photo gallery for Hotel Maya Yucatán

Outdoor pool, sun loungers
40-inch LED TV with satellite channels, TV
Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪7 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

7.2 out of 10
Good
(65 reviews)
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room

7.2 out of 10
Good
(10 reviews)
  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

7.8 out of 10
Good
(21 reviews)
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Room

8.0 out of 10
Very good
(3 reviews)
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Executive

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Executive

  • 376 sq ft
  • Sleeps 2

View all photos for Quadruple Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 376 sq ft
  • Sleeps 4

View all photos for Double Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Standard

  • 484 sq ft
  • Sleeps 2

View all photos for Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Room Standard

  • 215 sq ft
  • Sleeps 4

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Exterior

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About the neighborhood

Mérida

Heart of Mérida.Within a 10-minute walk of this Mérida Centro hotel, you'll find Mérida Cathedral and Paseo de Montejo. Parque Santa Lucía and Universidad Autónoma de Yucatán are also within half a mile (1 km).

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • US Visa Applicant Service Center - 15 min walk - 0.8 miles
  • Yucatan International Convention Center - 6 min drive - 1.2 miles
  • U.S. Consulate General Mérida - 7 min drive - 1.4 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬3 min walk
  • ‪Bistrola 57 - ‬3 min walk
  • ‪Delorean Bar - ‬2 min walk
  • ‪El Tucho - ‬2 min walk

About this property

Hotel Maya Yucatán

3.5-star hotel near Paseo de Montejo
Hotel Maya Yucatán offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Maya Yucatán. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

  • 78 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Maya Yucatán offers 78 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch LED televisions come with satellite channels. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Frequently asked questions

How close is Hotel Maya Yucatán to the airport?

Hotel Maya Yucatán is 4.8 mi (18-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Maya Yucatán?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Maya Yucatán on Dec 1, 2025 start from $37.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Maya Yucatán have an airport shuttle?

Airport shuttle services are not available at Hotel Maya Yucatán.

Does Hotel Maya Yucatán offer free breakfast?

Free breakfast isn’t provided at Hotel Maya Yucatán, but continental breakfast is offered for a fee of MXN 180 for adults and MXN 180 for children. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Hotel Maya Yucatán?

No, there is no casino at this hotel, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are nearby.

What time is check-in at Hotel Maya Yucatán?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Maya Yucatán?

This hotel offers free self parking.

Does Hotel Maya Yucatán have a pool?

Hotel Maya Yucatán features an outdoor pool.

Does Hotel Maya Yucatán have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Maya Yucatán have a spa?

There are no spa services available at this hotel.

How close is Hotel Maya Yucatán to downtown Mérida?

Hotel Maya Yucatán is 0.3 mi away from Mérida.

Reviews

Hotel Maya Yucatán Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 235 out of 753 reviews
Rating 8 - Good. 241 out of 753 reviews
Rating 6 - Okay. 134 out of 753 reviews
Rating 4 - Poor. 72 out of 753 reviews
Rating 2 - Terrible. 71 out of 753 reviews

Reviews

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 13 nights in Jun 2025

4/10 Poor

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The location is good. However the hotel is really old and outdated, no coffee or water to drink inside the room. I will definitely not coming back.
Stayed 2 nights in May 2025

6/10 Okay

Ricardo

Liked: Cleanliness
Ok for the price!
Stayed 3 nights in Apr 2025

6/10 Okay

hector

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to the restaurantes and shopping area.facilites dont work properlie air codtioner bad sink had water liking no dining area,door lock got stuck very often
Stayed 3 nights in Mar 2025

8/10 Good

Ursula

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book a room here !

We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available. Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
Stayed 5 nights in Jan 2025

8/10 Good

Ulises

Liked: Amenities
Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Stayed 4 nights in Jan 2025

10/10 Excellent

VICTOR BICHARA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Stayed 3 nights in Dec 2024

6/10 Okay

Beatriz

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Even though we are grateful we had a room to spend the night, there are several issues to speak about. Upon arrival at Maya Hotel there were pools of water liking from ceilings everywhere, by main entrance steps, by the main door, by the hallways, even by elevators, and right before entering our rooms on the floors. When we notify receptionist, he just said, I know. In some rooms baby roaches s were spotted. In general, rooms are spacious, and beds are comfy, but clearly need re painting and keeping, walls are too dirty and spotty too.
Stayed 2 nights in Dec 2024

6/10 Okay

Camilo, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
No cold water, toilet not good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
Stayed 4 nights in Nov 2024

4/10 Poor

Hilda

Disliked: Cleanliness, property conditions & facilities
I didn’t like anything about this property. We did not have blankets. Sheets and pillow cases were stained Inside curtains were dirty Air conditioning was not cooling enough Walls are filthy
Stayed 1 night in Nov 2024

2/10 Terrible

Edy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2024

2/10 Terrible

Osiel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gustavo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la alberca.
Stayed 1 night in Oct 2024

6/10 Okay

Nellie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
Stayed 5 nights in Sep 2024

10/10 Excellent

Marla

Stayed 2 nights in Jul 2024

4/10 Poor

Corey D

Traveled with group
Disliked: Property conditions & facilities, room comfort

Bad hotel, do not set yourself up for the trouble

This is not a good hotel. We had two rooms on different floors and were never able to get hot water. We selected this place because it had a gym, which was closed for renovations. First room, AC wasn’t cooling. Had to beg to be moved to a room with a working AC, but it never got cold enough for comfort. Second room, AC worked great, but leaked water all over the floor. Staff was just moderately helpful. I would not stay here again and do not recommend it.
Stayed 2 nights in Jul 2024

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Me gusto mucho la alberca , el aire acondicionado funcionan muy bien y el staff es muy amable, y lo que no me gusto es que agunas camas ya no son comodas, los pisos ya estan deteriorados y a mi cuarto se le metio agua un dia lluvioso en general las instalaciones necesitan mas mantenimiento.
Stayed 7 nights in Jun 2024

6/10 Okay

Gustavo

Traveled with family
Liked: Cleanliness, staff & service
The pool
Stayed 5 nights in Jun 2024

10/10 Excellent

Ramon, long beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right next to main plaza ! You can walk everywhere in downtown!!
Stayed 2 nights in Jun 2024

6/10 Okay

Shirley, San Francisco

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was run down even though it said was renovated. It was cheap so you get what you pay for.
Stayed 5 nights in Mar 2024

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024