See all properties

Crowne Plaza Suites Merida by IHG

4.5 star property
4.5-star luxury hotel near Paseo de Montejo

Choose dates to view prices

Photo gallery for Crowne Plaza Suites Merida by IHG

Outdoor pool
Property video
Restaurant
Outdoor pool
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Paseo de Montejo
    ‪1 min walk‬
  • Yucatán Siglo XXI Convention Center
    ‪2 min drive‬
  • Yucatan International Convention Center
    ‪5 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, City View (Corner)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, Smoking

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

Premium Room, Smoking

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
2 outdoor pools

The Lodge At Uxmal

Uxmal
  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 203 reviews
The Lodge At Uxmal

About the neighborhood

Mérida

City center stay.With a stay at this Colonia Campestre hotel, you'll be within half a mile (1 km) of Paseo de Montejo and 2 miles (3 km) of Great Museum of the Maya World. Yucatan International Convention Center is 2.6 mi (4.1 km) away.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 miles
  • Great Museum of the Maya World - 2 min drive - 1.6 miles
  • Yucatán Siglo XXI Convention Center - 2 min drive - 1.6 miles
  • Yucatan International Convention Center - 5 min drive - 2.9 miles
  • Plaza Altabrisa - 6 min drive - 2.9 miles

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 25 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Brangus - ‬7 min walk

About this property

Crowne Plaza Suites Merida by IHG

4.5-star luxury hotel near Paseo de Montejo
Crowne Plaza Suites Merida by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

6 meeting rooms and coworking spaces are available. Event space at this hotel measures 3789 square feet (352 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the luxury Crowne Plaza Suites Merida by IHG. Free self parking is available.

This 4.5-star Mérida hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3789 sq ft of conference space
  • 352 sq m of conference space
  • Built in 2020
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Suites Merida by IHG offers 136 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

1 bedroom, in-room safe, desk, soundproofing

ibis Styles Merida Galerias

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,220 reviews
$52 nightly
The price is $63
Sep 30 - Oct 1
Total with taxes and fees
ibis Styles Merida Galerias

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from August 12 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 196 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Frequently asked questions

How close is Crowne Plaza Suites Merida by IHG to the airport?

Crowne Plaza Suites Merida by IHG is 8.1 mi (25-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

Does Crowne Plaza Suites Merida by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Suites Merida by IHG.

Does Crowne Plaza Suites Merida by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Suites Merida by IHG, but buffet breakfast is offered for a fee of MXN 196 per person. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Crowne Plaza Suites Merida by IHG?

No, there is no casino at this hotel, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are nearby.

What time is check-in at Crowne Plaza Suites Merida by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Suites Merida by IHG?

This hotel offers free self parking.

Does Crowne Plaza Suites Merida by IHG have a pool?

Crowne Plaza Suites Merida by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.One of the pools will be unavailable from August 12 2025 to August 31 2025 (dates subject to change).

Does Crowne Plaza Suites Merida by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Suites Merida by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Suites Merida by IHG to downtown Mérida?

Crowne Plaza Suites Merida by IHG is 3.6 mi away from Mérida.

Crowne Plaza Suites Merida by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 343 out of 450 reviews
Rating 8 - Good. 62 out of 450 reviews
Rating 6 - Okay. 24 out of 450 reviews
Rating 4 - Poor. 10 out of 450 reviews
Rating 2 - Terrible. 11 out of 450 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

fabian

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025

10/10 Excellent

Marlenes

Stayed 1 night in Jun 2025

10/10 Excellent

Josafat

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, la comodidad y la limpieza.
Area de restaurante
Desayuno bufete
Parte del lobby
Alberca en la azotea con una vista única de Mérida.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel Aaron

Stayed 2 nights in May 2025

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

10/10 Excellent

esteban

Stayed 3 nights in May 2025

6/10 Okay

Clinton

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Emma

Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. This is a fully 5-star hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, I went everytime I need a break
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel .!

Súper bien todo en este hotel ..! Comida limpieza ubicación etc etc
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ariela Braverman

Stayed 1 night in Mar 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Adda

Stayed 1 night in Mar 2025

10/10 Excellent

Howie

Stayed 1 night in Feb 2025

8/10 Good

Maria, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Catherine Elizabeth

Liked: Cleanliness, staff & service
Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.
Stayed 5 nights in Feb 2025

10/10 Excellent

Abraham

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique room
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, DeForest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025