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Hacienda Cenote San Ignacio

3.0 star property
Enjoy free breakfast at this 3-star Chocholá hotel

Choose dates to view prices

Photo gallery for Hacienda Cenote San Ignacio

Restaurant
Grand Suite, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar
Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar
Restaurant
Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pet friendly
  • Pool
  • Housekeeping

Explore the area

View in a map
126 Calle 23 Centro, Chocholá, YUC, 97816
  • Place, Cenote X'batun
    ‪39 min drive‬
  • Place, Paseo de Montejo
    ‪41 min drive‬
  • Place, U.S. Consulate General Mérida
    ‪42 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪34 min drive‬

Room options

View all photos for Luxury Cabin, Bathtub, Garden View

Luxury Cabin, Bathtub, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Cabin, Bathtub, Garden View

  • 355 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Private Pool, Garden View

Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 3 Bedrooms, Private Pool, Garden View

  • 1692 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms, Private Pool, Garden View

Grand Suite, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 2 Bedrooms, Private Pool, Garden View

  • 626 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Chocholá

In Chocholá .You'll be within 16 miles (25 km) of Cenote X'batun and 20 miles (32 km) of Calcehtok Caves. Hacienda Yaxcopoil and Cenotes San Antonio Mulix are also within 20 miles (32 km).

What's nearby

  • Cenote X'batun - 39 min drive - 18.2 miles
  • Mérida Cathedral - 40 min drive - 27.0 miles
  • Paseo de Montejo - 41 min drive - 27.4 miles
  • Yucatan International Convention Center - 42 min drive - 28.3 miles
  • U.S. Consulate General Mérida - 42 min drive - 28.5 miles

Getting around

  • Mérida International Airport (MID) - 28 min drive

Restaurants

  • ‪Ixi'im Restaurant - ‬8 min drive
  • ‪Ki’ol - ‬10 min drive
  • ‪Restaurante Xtabentún - ‬1 min walk
  • ‪Parador Turístico Chocholá - ‬17 min walk
  • ‪Kfc Malecon - ‬6 min drive

About this property

Hacienda Cenote San Ignacio

Enjoy free breakfast at this 3-star Chocholá hotel
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at Hacienda Cenote San Ignacio. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Chocholá hotel.

  • 4 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hacienda Cenote San Ignacio offers 4 air-conditioned accommodations with minibars and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-cm Smart televisions come with digital channels, Netflix, and smart speakers.

Bathrooms include showers with rainfall showerheads, bathrobes, hair dryers, and toothbrushes and toothpaste. This Chocholá hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Entertainment

  • 55-cm smart TV with digital channels
  • Netflix
  • Smart speaker
  • Streaming services

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets: MXN 439 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 439 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 10:00 AM to midnight.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cenote San Ignacio Chochola
Hotel Boutique Cenote San Ignacio Hotel
Hotel Boutique Cenote San Ignacio Chocholá
Hotel Boutique Cenote San Ignacio Hotel Chocholá

Frequently asked questions

How close is Hacienda Cenote San Ignacio to the airport?

Hacienda Cenote San Ignacio is 18.3 mi (28-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

Does Hacienda Cenote San Ignacio have an airport shuttle?

Airport shuttle services are not available at Hacienda Cenote San Ignacio.

Does Hacienda Cenote San Ignacio offer free breakfast?

Hacienda Cenote San Ignacio offers free local cuisine breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hacienda Cenote San Ignacio?

No, there is no casino at this hotel.

What time is check-in at Hacienda Cenote San Ignacio?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hacienda Cenote San Ignacio?

Free parking is not available at this hotel.

Does Hacienda Cenote San Ignacio have a pool?

Hacienda Cenote San Ignacio features an outdoor pool. Guests can enjoy pool access from 10:00 AM to midnight.

Does Hacienda Cenote San Ignacio have a restaurant?

Yes, there is a restaurant on site.

Does Hacienda Cenote San Ignacio have a spa?

There are no spa services available at this hotel.

How close is Hacienda Cenote San Ignacio to downtown Chocholá?

Hacienda Cenote San Ignacio is 1.7 mi away from Chocholá.

Reviews

Hacienda Cenote San Ignacio Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

10/10 Excellent

Elizabeth, Lewisville

Traveled with family
Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.
Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Stayed 1 night in Feb 2025

10/10 Excellent

AnalÍ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio Adan Franco

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan C

Stayed 1 night in Nov 2022

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a Hotel boutique as announced. Restaurante and swimming pool are,opened to the public; gardens very poor. It is a 2 star hotel, suites are not too bad. Too expensive for what,it,is. Disappointed. Traveller from Mexico.
Stayed 1 night in Apr 2022

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Charbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

6/10 Okay

Viviana

Traveled with family
Disliked: Cleanliness, staff & service
Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero
Stayed 4 nights in Dec 2024

6/10 Okay

Emilio

Liked: Cleanliness
Disliked: Property conditions & facilities

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.
Stayed 1 night in Dec 2024

10/10 Excellent

LETICIA ISABEL FLORES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente lugar inmerso en la naturaleza
Stayed 1 night in Dec 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service
Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera
Stayed 1 night in Nov 2024

10/10 Excellent

Donaji

Stayed 1 night in Oct 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Victor D

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas
Stayed 1 night in Aug 2024

8/10 Good

Sergio Arturo

En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.
Stayed 1 night in Jul 2024

10/10 Excellent

mayra gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima
Stayed 1 night in Jun 2024

8/10 Good

Jessica Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro
Stayed 1 night in Jun 2024

10/10 Excellent

Jessi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cómodo y limpio , para pasar unos días tranquilos
Stayed 1 night in May 2024

10/10 Excellent

Psi daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos
Stayed 2 nights in Apr 2024

8/10 Good

JOSE

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y la atencion muy buena
Stayed 1 night in Mar 2024

6/10 Okay

Agenor eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unico
Stayed 1 night in Jan 2024

10/10 Excellent

Araceli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es super amable
Stayed 1 night in Dec 2023