Hotel Chadstone Melbourne MGallery Collection

Property class: 5 and above
5-star luxury hotel near Chadstone Shopping Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Chadstone Melbourne MGallery Collection

A modern building with a curved glass facade, surrounded by a landscaped area with trees and a paved walkway.
A reception area with a checkered floor, a reception desk, and a wall with the word "ALTUS" in gold letters.
A modern building with a curved entrance canopy and vertical wooden slats.
A modern hotel room with a minimalist design, featuring a bedside table with a vase of flowers, a round mirror, and a unique multi-legged side table.
A stationary bike in a gym with a mirror and other exercise equipment.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1341 Dandenong Road, Chadstone, VIC, 3148
  • Place, Chadstone Shopping Mall
    ‪1 min walk‬
  • Place, Holmesglen Institute
    ‪19 min walk‬
  • Place, Crown Casino
    ‪17 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪36 min drive‬

Room options

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 King Bed (Open Bathroom)

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Penthouse (Des Créateurs)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Luxury Penthouse (Des Stylistes)

  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic King - 1 King - Accessible Room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Melbourne

Malvern East stay.With a stay at this Malvern East hotel, you'll be within half a mile (1 km) of Chadstone Shopping Mall and 6 miles (10 km) of Caulfield Racecourse. Monash University is within 6 miles (10 km) and Brighton Beach is within 9 miles (15 km).

What's nearby

  • Chadstone Shopping Mall - 1 min walk - 0.0 miles
  • Holmesglen Institute - 19 min walk - 1.0 mile
  • Monash University - 7 min drive - 4.3 miles
  • Crown Casino - 17 min drive - 12.7 miles
  • Marvel Stadium - 18 min drive - 14.1 miles

Getting around

  • Hughesdale Station - 18 min walk
  • Flinders Street Station - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 34 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Axil Coffee Roasters - ‬10 min walk
  • ‪Phuoc Thanh Bakery - ‬11 min walk
  • ‪PappaRich - ‬3 min walk
  • ‪Laurent - ‬7 min walk

About this property

Hotel Chadstone Melbourne MGallery Collection

5-star luxury hotel near Chadstone Shopping Mall, connected to a shopping center
Hotel Chadstone Melbourne MGallery Collection offers its guests a full-service spa, 5 hot tubs, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury Hotel Chadstone Melbourne MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 95 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 48 for adults and AUD 48 to 48 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 5 hot tubs
  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 48 for adults, and AUD 48 to 48 for children
  • Airport shuttle fee: AUD 250 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 95 per day (in/out privileges)
  • Rollaway bed fee: AUD 95 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash, mobile payments, and Apple Pay. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Frequently asked questions

How close is Hotel Chadstone Melbourne MGallery Collection to the airport?

Hotel Chadstone Melbourne MGallery Collection is 22.6 mi (34-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chadstone Melbourne MGallery Collection?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery Collection on Sep 20, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chadstone Melbourne MGallery Collection have an airport shuttle?

Hotel Chadstone Melbourne MGallery Collection offers an airport shuttle 24 hours a day, on request, for a charge of AUD 250 per vehicle, one-way.

How close is Hotel Chadstone Melbourne MGallery Collection to the beach?

This hotel is 7.4 mi (22-min drive) from Brighton Beach and 7.3 mi (23-min drive) from St Kilda Beach. Don't forget your sunscreen!

Does Hotel Chadstone Melbourne MGallery Collection offer free breakfast?

Free breakfast isn’t offered at Hotel Chadstone Melbourne MGallery Collection, but buffet breakfast is offered for a fee of between AUD 48 and 48 for adults, AUD 48 and 48 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Chadstone Melbourne MGallery Collection?

No, there is no casino at this hotel, but Crown Casino (15-min drive) is nearby.

What time is check-in at Hotel Chadstone Melbourne MGallery Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Chadstone Melbourne MGallery Collection?

Free parking is not available at this hotel. Self parking is available for AUD 50 per day, and valet parking for AUD 95 per day.

Does Hotel Chadstone Melbourne MGallery Collection have a pool?

Hotel Chadstone Melbourne MGallery Collection features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hotel Chadstone Melbourne MGallery Collection have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Chadstone Melbourne MGallery Collection have a spa?

This hotel has a spa, which features massages, facials, and body treatments.

How close is Hotel Chadstone Melbourne MGallery Collection to downtown Melbourne?

Hotel Chadstone Melbourne MGallery Collection is 8.3 mi away from Melbourne.

Hotel Chadstone Melbourne MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 689 reviews
Rating 8 - Good. 136 out of 689 reviews
Rating 6 - Okay. 49 out of 689 reviews
Rating 4 - Poor. 25 out of 689 reviews
Rating 2 - Terrible. 16 out of 689 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ramesh

Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ramesh

Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Jeonghyon

Liked: Property conditions & facilities
Disliked: Amenities
Let’s start with the check-in. The woman at the reception desk wasn’t fluent in English and became visibly annoyed at me (American) when I asked her politely and with sincere confusion to repeat herself several times. It must have been with a spirit of retaliation she assigned a second floor room with a wonderful view of the parking lot to us, although it was post-holiday mid-January. Our room was nicely sized, which was a plus, but there were zero amenities besides the bolted to the wall pumps of shampoo, conditioner and shower gel. No bottles of water, no q-tips, no shower caps, no toothbrushes, no NOTHING. People who stay at Hotel Chadstone probably intend to shop at the mall at Chadstone but nowhere on the hotel website does it state that the mall closes early on Tuesdays at 5:30 pm. We arrived shortly after 4:30 pm. So, empty-handed and disappointed, but still intending to make the most of the evening, we went to the rooftop pool. NB: the website photo is VERY MISLEADING. Not only is the pool minuscule (think less than half the size of a regular lap pool), at 8 pm it was full of screaming kiddies and smelled like a kiddie pool. We next went to check out the “gymnasium.” That also turned out to be a depressing affair, a small plain room with narrow windows near the ceiling, a treadmill and a few free weights. There might have been a stationary bike. We left after a single glance. My home gym is better equipped, sorry. Won’t be staying at Hotel C ever again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

bing

Liked: Cleanliness, amenities, property conditions & facilities
everything, particularly the professional & enthusiastic staffs
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with great proximity to shopping and dining.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Jon

Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Enrique

Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Ken

Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Clare

Liked: Cleanliness, property conditions & facilities
Location is great. Parking is too expensive for a suburban location. Bathroom towels are well past their use by date.
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. Bed was very comfy and room is clean. They let us in earlier than the check in time. The only downside was the check in process. It took some time before they could let us in because they couldn't find our booking. They were looking for a booking number when all we had was the confirmation number which they said is not the one that they need.
Stayed 1 night in Nov 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff service was excellent and very welcoming. The room was beautiful and clean. Only disappointment was the swimming pool was not available for use during our stay due to renovations. We were not informed of this upon booking or prior to arrival. The main reason we chose to stay at this hotel was to use the pool which looked amazing in photos. Gym facilities were very limited, enough for only cardio exercises and limited to one person per equipment.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Everyone was helpful and genuine. The restaurant staff need some additional training but don’t think it reflects poorly on hotel.
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Hotel of All Time

I stayed For 2 weeks and it was absolutely lovely. I travel 90% of the time and I rarely stay somewhere that I have glowing reviews for. t was home away from home and I hope to return
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Robine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brillliant stay from start to end!
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Good Access shops Hot breakfast is cold Room had no towels and only after two follow ups did they arrive to the room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay will definitely go back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at chadstone hotel for my husband’s 40th. The hotel is so nice, very clean! Staff were friendly and helpful! The pool is cool, kid friendly. The only thing we found annoying was you couldn’t buy any breakfast besides the buffet. Having a 7 year old, we just wanted to buy coffees and a muffin or banana bread. We could get coffees, just would have been great if they had a small choice of muffins etc you could buy. Nothing else to fault this place, I’d like to stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy I think better lighting on the after hours swipe to enter would have been easier push/pull door to open. Even other guests found it confusing and staff had to come let us in
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 1 night in May 2026