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Grand City Hall Hotel Serviced Residences Medan

4.0 star property
4-star hotel in Kesawan

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Photo gallery for Grand City Hall Hotel Serviced Residences Medan

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Lobby
Living area
In-room dining
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Laundry
  • Gym

Explore the area

View in a map
Jl. Balai Kota No. 1 Medan, Medan, North Sumatra, 20112
  • Place, Grand City Hall
    ‪2 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪9 min walk‬
  • Place, Sun Plaza
    ‪14 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing

Deluxe Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Premier Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Bedrooms, Kitchenette

  • 2 bedrooms
  • Sleeps 3

Standard Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2

View all photos for Premier Deluxe Room

Minibar, in-room safe, soundproofing

Premier Deluxe Room

  • Sleeps 2

View all photos for City Hall Suite

Minibar, in-room safe, soundproofing

City Hall Suite

  • Sleeps 2

View all photos for City Hall Spa Room

Minibar, in-room safe, soundproofing

City Hall Spa Room

  • Sleeps 2

View all photos for Junior Suite

Lobby

Junior Suite

  • Sleeps 2

View all photos for Deluxe Corner

Minibar, in-room safe, soundproofing

Deluxe Corner

  • Sleeps 2

View all photos for President Suite

Lobby

President Suite

  • Sleeps 2

View all photos for Two Bedroom Apartment

Living area

Two Bedroom Apartment

  • Sleeps 3

About the neighborhood

Medan

Kesawan stay.You'll be steps from Grand City Hall and within a 10-minute walk of DeliPark Mall Medan with a stay at this Kesawan hotel. Also, Tjong A Fie's Mansion is within half a mile (1 km) and Sun Plaza is within 2 miles (3 km).

What's nearby

  • Grand City Hall - 2 min walk - 0.1 miles
  • Tjong A Fie's Mansion - 9 min walk - 0.5 miles
  • Sun Plaza - 14 min walk - 0.8 miles
  • Medan Mall - 15 min walk - 0.9 miles
  • Maimun Palace - 3 min drive - 1.7 miles

Getting around

  • Medan Station - 5 min walk
  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • ‪Spoon Dining - ‬1 min walk
  • ‪Merdeka Walk Medan - ‬5 min walk
  • ‪Titik Temu Cafe - ‬2 min walk
  • ‪Grand Aston-dinning Spoon - ‬1 min walk
  • ‪Jade Dragon 玉龍餐廳 - ‬1 min walk

About this property

Grand City Hall Hotel Serviced Residences Medan

4-star hotel in Kesawan
As a guest of Grand City Hall Hotel Serviced Residences Medan, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

Business amenities include a business center and a meeting room. A nightclub, spa services, and a garden are also featured at Grand City Hall Hotel Serviced Residences Medan.

Smoking is allowed in designated areas at this 4-star Medan hotel.

  • 205 guestrooms or units
  • Nightclub
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand City Hall Hotel Serviced Residences Medan offers 205 accommodations with safes and hair dryers. Televisions come with cable channels. Coffee/tea makers and minibars are provided.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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The price is $51
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bathroom

  • Free toiletries
  • Hair dryer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express.

Property is also known as

Aston City
Aston City Hall
Aston City Hotel
Grand Aston City Hall
Grand Aston City Hall Hotel
Grand Aston City Hall Hotel Medan
Grand Aston City Hall Medan
Grand Aston City Hall Hotel And Serviced Residences
Grand Aston City Hall Hotel Serviced Residences Medan
Grand Aston City Hall Hotel Serviced Residences
Grand Aston City Hall Serviced Residences Medan
Grand Aston City Hall Serviced Residences
Grand Aston City Hall Hotel Serviced Residences
Grand City Hall Hotel Serviced Residences Medan Hotel
Grand City Hall Hotel Serviced Residences Medan Medan
Grand City Hall Hotel Serviced Residences Medan Hotel Medan

Frequently asked questions

How close is Grand City Hall Hotel Serviced Residences Medan to the airport?

Grand City Hall Hotel Serviced Residences Medan is 24.8 mi (47-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.

Does Grand City Hall Hotel Serviced Residences Medan have an airport shuttle?

Airport shuttle services are not available at Grand City Hall Hotel Serviced Residences Medan.

Does Grand City Hall Hotel Serviced Residences Medan offer free breakfast?

Grand City Hall Hotel Serviced Residences Medan does not offer free breakfast.

Is there a casino at Grand City Hall Hotel Serviced Residences Medan?

No, there is no casino at this hotel.

What time is check-in at Grand City Hall Hotel Serviced Residences Medan?

Check-in begins at 3 PM.

Is there free parking at Grand City Hall Hotel Serviced Residences Medan?

Free parking is not available at this hotel.

Does Grand City Hall Hotel Serviced Residences Medan have a pool?

Grand City Hall Hotel Serviced Residences Medan features an outdoor pool.

Does Grand City Hall Hotel Serviced Residences Medan have a restaurant?

Yes, there is a restaurant on site.

Does Grand City Hall Hotel Serviced Residences Medan have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Grand City Hall Hotel Serviced Residences Medan to downtown Medan?

Grand City Hall Hotel Serviced Residences Medan is 0.5 mi away from Medan.

Reviews

Grand City Hall Hotel Serviced Residences Medan Reviews

8.6

Excellent

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff are lovely. Very central location. However navigating to the outside of the hotel is challenging with many cars. No proper passenger walkway Quite a culture shock when it comes to crossing the roads in Medan city.
Stayed 4 nights in Apr 2025

6/10 Okay

Stephen, Australia - TAS - Launceston

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Over-priced; Service: Amateur, Poor restaurant can't do ; Cleanliness: Just ok shower not workin; The whole place is not run well and air cond cannot be turned off

8/10 Good

Thomas, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, heartfelt service

Good hotel and location for this city. Excellent service, staff, and security. Located in old city hall, still undergoing some renovations but overall excelllent service and amenities. Staff go out of their way for you.

10/10 Excellent

Chikako

Stayed 2 nights in Sep 2025