Shirafune Grand Hotel

Enjoy the free WiFi at this 3.5-star Matsumoto hotel

Choose dates to view prices

A traditional wooden bathhouse with a stone pathway leading to a hot spring.

A traditional Japanese-style room with tatami mats, wooden furniture, and large windows offering a view of greenery.

A traditional Japanese room with tatami flooring, a low table, and a television on a stand.

A traditional Japanese-style room with tatami flooring, a low table with tea utensils, and a view of a lush garden.

A wooden bathhouse with a stone pool, surrounded by lush greenery and mountains.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi
Air conditioning
Bar
Laundry

Explore the area

4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

Place, Chubu-Sangaku National Park
‪1 min walk‬
Place, Kappa Bridge
‪34 min drive‬
Place, Kamikochi Visitor Center
‪34 min drive‬
Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
‪69 min drive‬

Room options

A room with a large window, a wooden table, and two chairs.

Japanese-Style Room

Mountain view
1 bedroom
Sleeps 4
4 Twin Futons

A hotel room with two beds, a wooden wardrobe, a nightstand with a lamp, and a framed picture on the wall.

Basic Twin Room

Mountain view
194 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

Japanese-Style Room

Mountain view
1 bedroom
Sleeps 4
4 Twin Futons

About the neighborhood

Matsumoto

In Matsumoto .Within 6 miles (10 km) of this hotel, you'll find Chubu-Sangaku National Park and Mt. Norikura Snow Resort. Also within 9 miles (15 km) are Ichinose Meadow and Yoshigoro Falls.

What's nearby

Chubu-Sangaku National Park - 1 min walk - 0.0 miles
Mt. Norikura Snow Resort - 20 min drive - 6.3 miles
Taisho Pond - 26 min drive - 10.4 miles
Kappa Bridge - 34 min drive - 13.3 miles
Kamikochi Visitor Center - 34 min drive - 13.3 miles

Getting around

Shin Shimashima Station - 45 min drive
Shinshu - Matsumoto Airport (MMJ) - 71 min drive

Restaurants

‪グレンパークさわんど - ‬5 min drive
‪もみの木 - ‬15 min drive
‪アルプスホルン - ‬15 min drive
‪禄次 - ‬16 min drive
‪食事処よし本 - ‬15 min drive

About this property

Shirafune Grand Hotel

Enjoy the free WiFi at this 3.5-star Matsumoto hotel

Shirafune Grand Hotel offers its guests hot springs. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A vending machine, karaoke, and a garden are also featured at Shirafune Grand Hotel. Free self parking is available.

50 guestrooms or units

Karaoke

Breakfast available (surcharge)

Self-service laundry

Front desk (limited hours)

Storage area for luggage

Front-desk safe

Garden

Bar or lounge

Shirafune Grand Hotel offers 50 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

Similar properties

Hot tub
Spa
Free WiFi
Restaurant

$196 nightly

Sep 30 - Oct 1

Property amenities

Family friendly

In-room refrigerator
Laundry facilities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 to 2,200 for adults and JPY 1,500 to 1,500 for children
A bar/lounge

Things to do

Hot springs
Karaoke

Accessibility

No elevator

Room amenities

Entertainment

Flat-screen TV

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Food and drink

Refrigerator

Air conditioning
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for Japanese breakfast: approximately JPY 2200 to 2200 for adults, and JPY 1500 to 1500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

We should mention

Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shirafune Grand Hotel Matsumoto

Shirafune Grand Matsumoto

Shirafune Grand

Shirafune Grand Hotel Hotel

Shirafune Grand Hotel Matsumoto

Shirafune Grand Hotel Hotel Matsumoto

Frequently asked questions

How close is Shirafune Grand Hotel to the airport?

Shirafune Grand Hotel is 25.2 mi (71-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Shirafune Grand Hotel?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Shirafune Grand Hotel on Sep 24, 2026 start from $308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shirafune Grand Hotel have an airport shuttle?

Airport shuttle services are not available at Shirafune Grand Hotel.

Does Shirafune Grand Hotel offer free breakfast?

Free breakfast isn’t offered at Shirafune Grand Hotel, but Japanese breakfast is offered for a fee of between JPY 2200 and 2200 for adults, JPY 1500 and 1500 for children. It's available every day from 7:30 AM to 8:30 AM.

Is there a casino at Shirafune Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Shirafune Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at Shirafune Grand Hotel?

This hotel offers free self parking.

Does Shirafune Grand Hotel have a pool?

Shirafune Grand Hotel does not have a pool.

Does Shirafune Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is Shirafune Grand Hotel to downtown Matsumoto?

Shirafune Grand Hotel is 0.4 mi away from Shirahone.

Shirafune Grand Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Verified review

10/10 Excellent

john

Jul 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.

Stayed 3 nights in Jul 2023

Verified review

10/10 Excellent

Bruce

Aug 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

excellent

Stayed 1 night in Aug 2023

Verified review

4/10 Poor

カツヨシ

Jun 5, 2026

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

部屋のテレビの電源が入らない。部屋のシャワートイレの使い方注意がドアに貼ってありその通りに操作しても作動しない。食事は内容、量共に良かった

Stayed 1 night in Jun 2026

Verified review

8/10 Good

KAZUTAKA

May 4, 2026

Liked: Staff & service

エアコン調整難しい

Stayed 1 night in May 2026

Verified review

8/10 Good

KIN KEUNG

Nov 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

酒店位處山中，十分寧靜風景良好，推介駕車到附近展望台觀景。SPA環境理想室外池日間遠觀山景，晚上望月色，絕對享受。膳食滿意職員態度良好，駕車到酒店有一大段山路，路窄彎多要小心，宜太陽下山前到酒店，否則晚上在山中駕車有點危險。房間是傳統日式十分滴意。

Stayed 1 night in Oct 2025

Verified review

8/10 Good

Hidekazu

Oct 24, 2025

Liked: Cleanliness, staff & service, amenities

宿は清潔で、スタッフも皆さん親切丁寧です。ちょっとしたことでも笑顔で対応して下さいます。露天風呂は温度低め、サウナは故障中(男湯)。時期的にもう少し湯温が高いと嬉しい。脱衣所の扇風機は埃が凄い。部屋も脱衣所もゴミ箱にゴミ袋は設置されておらず、ゴミ箱に直接入れる形。衛生面を考えるならビニール袋が欲しい所。浴衣はサイズの割に長さは短め。食事は朝夕共にバイキングではなく、指定席で落ち着いて頂ける。野菜中心ですが、量も多く、朝夕どちらも大満足です。お酒の種類はあまり多くない。近くに泊まる際は候補にしたい１宿でした。

Stayed 1 night in Oct 2025

Verified review

10/10 Excellent

S

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ご飯も美味しく温泉も素晴らしいです。交通の便はよくありませんが、それを加味しても素晴らしい経験ができます。

Stayed 2 nights in Oct 2025

Verified review

8/10 Good

Tokuhito

Aug 14, 2025

Liked: Cleanliness, staff & service

館内WiFiが少し不安定以外、とても良かった

Stayed 2 nights in Aug 2025

Verified review

6/10 Okay

Atsushi

May 12, 2025

白濁の湯かと思っていたのですが、そうでは無かったです。

Stayed 1 night in May 2025

Verified review

8/10 Good

Wing Fung

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

職員很有禮，房間偏小，提供的早、晚餐很豐富。溫泉很好，唯一的缺點是房間沒有冷氣，只有暖氣，我們在日間有點熱，需要開窗。

Verified review

6/10 Okay

SATOMI

Oct 15, 2024

Liked: Cleanliness, staff & service, amenities

静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。

Stayed 1 night in Oct 2024

Verified review

6/10 Okay

おさむ

Sep 6, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。

Stayed 1 night in Sep 2024

Verified review

4/10 Poor

のぶゆき

Sep 5, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

宿泊料金の割に部屋の狭さにびっくりしました。悲しすぎる…

Stayed 1 night in Sep 2024

Verified review

6/10 Okay

ゆうぞう

Aug 20, 2024

Liked: Cleanliness, amenities, property conditions & facilities

マスクをしてて聞きにくい。

Stayed 2 nights in Aug 2024

Verified review

8/10 Good

正仁

Jul 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

食事がとても良かったです。

Stayed 1 night in Jul 2024

Verified review

8/10 Good

????

Jul 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

静かで良かった

Stayed 1 night in Jul 2024

Verified review

8/10 Good

noriaki

Mar 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。お料理も品数も多く味付けもあっさりして美味しかったです。

Stayed 1 night in Mar 2024

Verified review

10/10 Excellent

YoungJun

Oct 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.

Stayed 1 night in Oct 2023

Verified review

10/10 Excellent

Po Ying

May 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

美味的一泊兩食，舒服既溫泉

Stayed 1 night in May 2023

Verified review

8/10 Good

Keiko

Jan 8, 2023

Liked: Staff & service, amenities

温泉が素晴らしい。

Verified review

10/10 Excellent

KATSUYUKI

Sep 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。

Stayed 1 night in Sep 2022

Verified review

8/10 Good

YAEKO

Sep 26, 2022

Liked: Cleanliness, staff & service, amenities

当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。

Stayed 1 night in Sep 2022

Verified review

8/10 Good

Verified traveler

Aug 15, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホッコリ癒され宿

白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。

Stayed 1 night in Aug 2022

Verified review

6/10 Okay

masayuki

Apr 19, 2022

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。

Stayed 1 night in Apr 2022

Verified review

10/10 Excellent

YOSHIAKI

Mar 22, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また行きたい。

親切な対応で気持ちよかったです。

Stayed 1 night in Mar 2022

Shirafune Grand Hotel

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Japanese-Style Room

Japanese-Style Room

View all photos for Basic Twin Room

Basic Twin Room

Japanese-Style Room

About the neighborhood

Matsumoto

What's nearby

Getting around

Restaurants

About this property

Shirafune Grand Hotel

Similar properties

Matsumoto Hotel Kagetsu

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Shirafune Grand Hotel Reviews

Reviews

Very Good

8.6/10

8.8/10

7.4/10

7.6/10

Reviews

10/10 Excellent

john

john

10/10 Excellent

Bruce

Bruce

4/10 Poor

カツヨシ

カツヨシ

8/10 Good

KAZUTAKA

KAZUTAKA

8/10 Good

KIN KEUNG

KIN KEUNG

8/10 Good

Hidekazu

Hidekazu

10/10 Excellent

S

S

8/10 Good

Tokuhito