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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
3-star hotel near Matsumoto Castle

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Reception
Public bath
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬

Room options

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 236 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm) | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, Non Smoking (No specific view, 15sqm)

9.0 out of 10
Wonderful
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Queen Room Non-Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Matsumoto

Heart of Matsumoto.Within a 5-minute walk of the hotel, you'll find Matsumoto Timepiece Museum and Zenkyuin Temple. Nawate-Dori and Kurassic are also within half a mile (1 km).

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 10 min walk - 0.6 miles
  • Matsumoto Castle - 12 min walk - 0.7 miles
  • Asama Hot Spring - 4 min drive - 2.7 miles
  • Alps Park Matsumoto - 5 min drive - 2.7 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • ‪信州ゴールデン酒場 新館 - ‬1 min walk
  • ‪珈琲美学 アベ - ‬2 min walk
  • ‪新三よし - ‬1 min walk
  • ‪南山 松本駅前店(NAMSAN) - ‬1 min walk
  • ‪マサムラ洋菓子店 本店 - ‬3 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

3-star hotel near Matsumoto Castle
There's a restaurant on site. Dormy Inn Matsumoto Natural Hot Spring offers its guests hot springs and a sauna. Dormy Inn Matsumoto Natural Hot Spring also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Matsumoto hotel is smoke free.

  • 114 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Dormy Inn Matsumoto Natural Hot Spring offers 114 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Matsumoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

Does Dormy Inn Matsumoto Natural Hot Spring have an airport shuttle?

Airport shuttle services are not available at Dormy Inn Matsumoto Natural Hot Spring.

How much does it cost to stay at Dormy Inn Matsumoto Natural Hot Spring?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Dormy Inn Matsumoto Natural Hot Spring on Oct 13, 2025 start from $104.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dormy Inn Matsumoto Natural Hot Spring offer free breakfast?

Free breakfast isn’t provided at Dormy Inn Matsumoto Natural Hot Spring, but buffet breakfast is offered for a fee of JPY 2000 for adults and JPY 1000 for children. It's available every day from 6:30 AM to 9:00 AM.

Is there a casino at Dormy Inn Matsumoto Natural Hot Spring?

No, there is no casino at this hotel.

What time is check-in at Dormy Inn Matsumoto Natural Hot Spring?

Check-in begins at 3 PM.

Is there free parking at Dormy Inn Matsumoto Natural Hot Spring?

Free parking is not available at this hotel. Self parking is available for JPY 1100 per night.

Does Dormy Inn Matsumoto Natural Hot Spring have a pool?

Dormy Inn Matsumoto Natural Hot Spring does not have a pool.

Does Dormy Inn Matsumoto Natural Hot Spring have a restaurant?

Dormy Inn Matsumoto Natural Hot Spring is home to HATAGO, which features local cuisine.

Does Dormy Inn Matsumoto Natural Hot Spring have a spa?

There are no spa services available at this hotel.

How close is Dormy Inn Matsumoto Natural Hot Spring to downtown Matsumoto?

Dormy Inn Matsumoto Natural Hot Spring is 0.5 mi away from Matsumoto.

Reviews

Dormy Inn Matsumoto Natural Hot Spring Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 526 out of 933 reviews
Rating 8 - Good. 346 out of 933 reviews
Rating 6 - Okay. 43 out of 933 reviews
Rating 4 - Poor. 12 out of 933 reviews
Rating 2 - Terrible. 6 out of 933 reviews

Reviews

10/10 Excellent

Tomomi, Las Vegas

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location!
Stayed 2 nights in May 2025

6/10 Okay

Germano

Liked: Cleanliness, room comfort
Hotel was OK. Basic, nothing special but great location. They still have this outdated rule about no tattoos on the Onsen. Needs a revamp on the rules and the design (interior and exterior).
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel with a great indoor and outdoor onsen on the top floor. Tattoo friendly also if you use the stickers which the front desk provides free of charge.
Stayed 1 night in May 2025

8/10 Good

Sharon, Wellingborough

Liked: Cleanliness, property conditions & facilities
This is a hybrid between a Japanese style and western style hotel. You have to take your shoes off to approach the reception and to go up to your room, but then have the conundrum of how to roll your luggage up the ramp to reception (which starts from beyond the shoes off area), could have done without it when I arrived tired after my journey. Staff very friendly and speak English. The room was comfortable and I liked the onsen which I used twice. The breakfast buffet was very good.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese business hotels offer small, clean, affordable rooms. These are great for internationals who want to meet Japanese people. My sibling Americans sometimes complain about small rooms. Large rooms are available at luxury hotels, but you cannot find better service than the service you receive at business hotels. Dormy provides great quality at affordable rates.
Stayed 1 night in Apr 2025

10/10 Excellent

Elspeth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dormy Inns are great. Good onsens, great breakfast, lovely staff. Nothing not to like.
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Property conditions & facilities
Very clean hotel. Very close to the train station and convenient for shopping and dining in town. Great onsen and nice treats afterwards. The pillows are a bit flat for some western tourists. Myself included.
Stayed 3 nights in Apr 2025

10/10 Excellent

Merryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Eleanor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like the Dormy Inn Chain. Consistent, convenient and always have little surprises (yakult, ramen supper, ice cream) to make the stay pleasant amd memorable!
Stayed 1 night in Apr 2025

8/10 Good

M

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the onsen. Staff great. Lots of snacks available. Found the bed and pillows very firm so did not sleep well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Petar, Adelaide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Matsumoto castle.
Stayed 1 night in Apr 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LISA S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen !

The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend !
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen at Dormy Inn was very nice. Staff was friendly and helpful. Nice little touches like welcome drink, evening snack etc. Not many restaurants nearby. Short walk to Matsumoto Castle.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice
Stayed 3 nights in Oct 2024

10/10 Excellent

KAREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons and I liked the onsen experience, the small services at the onsen and the nightly ramen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jun

Stayed 1 night in Jul 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Service is considerable.
Stayed 1 night in May 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024