6/10 Aceptable
Bridget
Viaje familiar
11 jun. 2025
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
First of all I am glad that other people have had good experiences. Hate to leave a bad review, ever. However this time I feel compelled. The check in experience was unpleasant. Front desk person was unfriendly and maybe overwhelmed. Very few dinner choices mid week in that neck of the woods so we were planning on eating in the restaurant. Restaurant was closed for a private party and there was of course nothing anywhere indicating that before arrival.
The room itself was clean and well appointed, but the stairs up to the loft for person number three are positively unsafe for anyone with even slight mobility issues or not paying attention, which of course can happen in the middle of the night and the bathroom is downstairs.
The evening receptionist was even less friendly and did not know any of the prices of food items in the store. Also showed no interest in finding them out.
No one at the front desk makes any eye contact or greets anyone until asked a question. Very strange service.
There was a large corporate group there who seemed to be having a great time and I’m sure they had a very different experience than we did. The public spaces were very nice.
Some friendliness training would go a really long way. It is a beautiful location and a nice option in a part of the world that has very few others.
We wish them well.
Bridget
Se hospedó 1 noche en junio de 2025
