6/10 Okay
Eman
Traveled with group
Aug 18, 2025
Liked: Cleanliness, staff & service
The staff at Zabel are absolutely amazing—they genuinely try to make your stay comfortable. That said, getting to the hotel is no joke: there are a ton of stairs. With six suitcases, it was exhausting, and honestly, had we not already made the trip down, we probably would have canceled and chosen a hotel on the street instead. The staff were kind enough to send a girl to help with our bags when we arrived, but we felt bad and ended up carrying them ourselves. On the way back, they sent one guy to handle six bags, and again we ended up doing it ourselves—so if you’re not hitting the stair master every day, this hotel is probably not for you.
Aside from the stairs, our last night was rough—the water and electricity both went out. No shower, no flushing, no handwashing except with drinking water. On the bright side, they did make us breakfast on demand, which was very nice, and the food overall was good. Honestly, if it weren’t for the staff, I would give this place a zero out of ten.
In short: amazing staff, but be prepared for a serious workout and some potential inconveniences.
Eman
Stayed 2 nights in Aug 2025
