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Concierge Plaza San Rafael

3.0 star property
3-star beachfront hotel near Tortugario Ecological Center

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Photo gallery for Concierge Plaza San Rafael

Front of property
View from property
Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View | Free WiFi
Restaurant
Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View | Free WiFi
Reviews
6.0

Popular amenities

  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

6:00 AM

Check-out time

12:00 PM

Explore the area

Map
Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350
  • Popular LocationCuyutlan Beach1 min walk
  • Popular LocationCuyutlan Boardwalk1 min walk
  • Popular LocationTortugario Ecological Center9 min drive
  • AirportManzanillo, Colima (ZLO-Playa de Oro Intl.)60 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden Area

Deluxe Room, 2 Double Beds, Garden Area | Free WiFi

Deluxe Room, 2 Double Beds, Garden Area

  • 269 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Ocean View

Standard Room Ocean View | Free WiFi

Standard Room Ocean View

  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Interior View

Standard Room Interior View | Free WiFi

Standard Room Interior View

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View | Free WiFi

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

  • 45 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Free WiFi

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Free WiFi

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cuyutlan

On the beach.You'll be 2.7 mi (4.4 km) from Tortugario Ecological Center with a stay at this Cuyutlan hotel.

What's nearby

  • Cuyutlan Beach - 1 min walk
  • Cuyutlan Boardwalk - 1 min walk
  • Community Museum of Salt - 6 min walk
  • Tortugario Ecological Center - 9 min drive
  • Playa La Audiencia - 45 min drive

Getting around

  • Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 60 min drive

Restaurants

  • ‪Mariscos Dago's - ‬2 min walk
  • ‪Enramada "El Amigo ñeca - ‬15 min drive
  • ‪Restaurant Morelos - ‬1 min walk
  • ‪La Ola Verde - ‬1 min walk
  • ‪Hotel Fenix Bar - ‬1 min walk

About this property

Concierge Plaza San Rafael

3-star beachfront hotel near Tortugario Ecological Center
As a guest of Concierge Plaza San Rafael, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Concierge Plaza San Rafael also features a garden, a picnic area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cuyutlan hotel.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1999
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
Concierge Plaza San Rafael offers 30 accommodations with ceiling fans. LED televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Ceiling fan
  • Free local calls

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-out is available.

Property is also known as

Concierge Plaza San Rafael
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Hotel Cuyutlan
Concierge Plaza Rafael Hotel
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel Cuyutlan

Frequently asked questions

How close is Concierge Plaza San Rafael to the airport?

Concierge Plaza San Rafael is 46.2 mi (60-min drive) away from the Manzanillo, Colima (ZLO-Playa de Oro Intl.) airport, the closest popular airport to the property.

Does Concierge Plaza San Rafael have an airport shuttle?

Airport shuttle services are not available at Concierge Plaza San Rafael.

How close is Concierge Plaza San Rafael to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Concierge Plaza San Rafael offer free breakfast?

Concierge Plaza San Rafael does not offer free breakfast.

Is there a casino at Concierge Plaza San Rafael?

No, there is no casino at this hotel, but Juega, Juega (24-min drive) and Orus Casino (27-min drive) are nearby.

What time is check-in at Concierge Plaza San Rafael?

Check-in start time: 6:00 AM; Check-in end time: midnight.

Is there free parking at Concierge Plaza San Rafael?

This hotel offers free self parking.

Does Concierge Plaza San Rafael have a pool?

Concierge Plaza San Rafael features an outdoor pool.

Does Concierge Plaza San Rafael have a restaurant?

Concierge Plaza San Rafael is home to Restaurante 7 Mares, which features Mexican cuisine, ocean views, and light fare.

Does Concierge Plaza San Rafael have a spa?

There are no spa services available at this hotel.

How close is Concierge Plaza San Rafael to downtown Cuyutlan?

Concierge Plaza San Rafael is 0.7 mi away from Cuyutlan.

Concierge Plaza San Rafael Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 138 reviews" "
Rating 8 - Good. 31 out of 138 reviews" "
Rating 6 - Okay. 33 out of 138 reviews" "
Rating 4 - Poor. 31 out of 138 reviews" "
Rating 2 - Terrible. 23 out of 138 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TOTTALLY SCAM DONT GO! This hotel is under construction, there is no water, electricity or any service. their phone is not in service, The room they give me was dirty no towels, not even toilet paper. Stuff didn't give me any information, i asked for a relocation. They say it was my problem. I asked for a refund, they say no refund are made. I contacted expedia they said, booking was in process so they will check with hotel to see IF THEY AGREE TO REFUND MY MONEY, i had to pay transportation, another expensive hotel because couldn't find any rooms available. Horrible experience. I email the property haven't answer.
Stayed 2 nights in Sep 2023

4/10 Poor

Ramiro

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not worth the priced
Stayed 1 night in Sep 2023

4/10 Poor

maria, ALPINE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area us pretty dead. Property and room falling apart with little maintenance ir poor repairs. It appeared to me the town is decaying for several years. No investment in the properties around while i understand that Covid had a great impact, i would not return..ever. Nothing to do. Beaches are not for swimming. Clean but strong currents
Stayed 2 nights in Mar 2022

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view.
Stayed 1 night in Jan 2022

4/10 Poor

Maricela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing was being really close to the beach .
Stayed 2 nights in Oct 2021

2/10 Terrible

antulio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
To many cockroaches to sleep there Everything too old and dirty Could not stay the night
Stayed 1 night in Sep 2021

2/10 Terrible

Ana L

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible condition stay away , probably 40 or 50 years ago was nice but they haven’t invest a dime on it :(
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best but not the worst.
The pictures look better than the actual place, I'm guessing the pictures in the hotel description are outdated or were taken back when the place was new. The hotel was very run down. In the amenities it says lounge bar but we never found it. The doors to the room would jam and would not lock properly. There is no restaurant so you either have to bring your own food or pay at one of the many locations in the small town or on the beach where the food is extremely bland, bad quality and overpriced. The Hotel itself needs a lot of work and maintenance. There are no towels in the room, we had to keep asking and coming to reception to get them ourselves. The service is terrible. They also say there is free wifi but it doesn't reach any of the rooms. The best part about the place was the pool, also needs some maintenance but it served its purpose.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jul 2019

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019