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I’M Hotel

5.0 star property
5-star luxury hotel near Fort Bonifacio

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Photo gallery for I’M Hotel

Outdoor pool, sun loungers
Balcony
Lobby sitting area
View from room
Prestige | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym
  • Laundry

Explore the area

View in a map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Glorietta Mall
    ‪19 min walk‬
  • Greenbelt Shopping Mall
    ‪19 min walk‬
  • Fort Bonifacio
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout drapes

Prestige

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

8.8 out of 10
Excellent
(12 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Bedrooms

  • 883 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout drapes

Classic Studio

8.2 out of 10
Very good
(34 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout drapes

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - King

8.6 out of 10
Excellent
(8 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Makati

Heart of Makati.Within a 15-minute walk of this Makati Downtown hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Ayala Museum are also within 2 miles (3 km).

What's nearby

  • Ayala Center - 16 min walk - 0.9 miles
  • Glorietta Mall - 19 min walk - 1.1 miles
  • Greenbelt Shopping Mall - 19 min walk - 1.1 miles
  • Bonifacio High Street - 4 min drive - 2.5 miles
  • Fort Bonifacio - 5 min drive - 2.4 miles

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chinese Beef Noodle House - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

I’M Hotel

5-star luxury hotel near Fort Bonifacio
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,493 reviews
$66 nightly
The price is $74
Sep 9 - Sep 10
Total with taxes and fees
City Garden GRAND Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

How close is I’M Hotel to the airport?

I’M Hotel is 6.6 mi (32-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at I’M Hotel?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at I’M Hotel on Sep 10, 2025 start from $79.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does I’M Hotel have an airport shuttle?

I’M Hotel offers an airport shuttle 24 hours a day, on request, for a charge of PHP 2300 per vehicle, one-way.

Does I’M Hotel offer free breakfast?

Free breakfast isn’t provided at I’M Hotel, but cooked-to-order breakfast is offered for a fee of PHP 700 for adults and PHP 700 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at I’M Hotel?

No, there is no casino at this hotel, but Casino Filipino (7-min drive) and Newport World Resorts (9-min drive) are nearby.

What time is check-in at I’M Hotel?

Check-in begins at 2 PM.

Is there free parking at I’M Hotel?

This hotel offers free self parking.

Does I’M Hotel have a pool?

I’M Hotel features an outdoor pool.

Does I’M Hotel have a restaurant?

Yes, there are 4 restaurants on site.

Does I’M Hotel have a spa?

Pamper yourself with a day at Onsen Spa, where you can enjoy body treatments, body wraps, and body scrubs.

How close is I’M Hotel to downtown Makati?

I’M Hotel is 0.8 mi away from Makati.

I’M Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Winston

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

2/10 Terrible

Xiaoqing

Business traveler
Liked: Cleanliness

Many choices in makati, but not this

The worse hotel in makati in value without a slightest doubt. The internet sucked all 6 days I stayed there, and it didn’t improve at all. The speed is that of the last century. Shameless to claim a 4/5 star hotel. The lobby is at most a motel level. The room service is so inadequate, you need to call many times to get what you need. Never again in this place.
Stayed 6 nights in May 2025

8/10 Good

Joseph

Stayed 6 nights in May 2025

10/10 Excellent

Angus

Stayed 4 nights in May 2025

10/10 Excellent

Alonso

Stayed 3 nights in May 2025

6/10 Okay

vijay

Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Clean. Pool is incredible. Friendly staff asked for more towels, and less then 5mins its was at the door. Walking distast to night clubs and shipping malls.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C&C

Comfort & Convenience
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort & Convenience

Location was convenient to my set itineraries. Staff were courteous … will definitely recommend to friends
Stayed 1 night in Apr 2025

10/10 Excellent

Marc Lexter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay here

Enjoyed our stay, wanted to go around Poblacion so it had the right location. Too bad they didnt offer discount for onsen spa which incidentally charged 500 pesos for a massage on a holiday :(
Stayed 2 nights in Apr 2025

6/10 Okay

Karthik

Business traveler
Disliked: Cleanliness, property conditions & facilities

Aging hotel needing a refresh

Aging hotel, slow service, and dirty in many spots.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hinesh

Stayed 1 night in Apr 2025

10/10 Excellent

Alexsandra

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities

Average

Don't understand the logic of asking you to wait while housekeeping checks your room after you check out. This process can take 5min or more. Reception would usually proceed to serve other guests and doesn't update you unless you specifically ask if you can leave. Shower Gel and Shampoo are provided in tiny little plastic squeeze tubes. They should provide them in refillable dispensers if they are really concerned about sustainability. Smiles from staff are rare...
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

eric

Stayed 5 nights in Mar 2025

8/10 Good

Victor, Orlando

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms are nice but long and not wide. The restaurant on the first floor was okay but you really need to go out for good food. The hotels staff was ok with the exception of the front staff manager going back and forth between allowing and not allowing a manicure and pedicure service provider from entering the hotel. This was scheduled for my parents and because of the manager it didn’t happen. Please note that the hotel spa does not perform this type of service. Other than that it was okay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, the Spa, amazing staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Mar 2025