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The Malvern

4.0 star property
4-star adults-only hotel perfect for exploring Malvern

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Photo gallery for The Malvern

Indoor pool, outdoor pool, sun loungers
Lounge
Gym
Lobby sitting area
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Hot Tub
  • Gym

Explore the area

View in a map
Grovewood Road, Malvern, England, WR14 1GD
  • Place, Morgan Motor Company
    ‪3 min drive‬
  • Place, Malvern Theatres
    ‪5 min drive‬
  • Place, Three Counties Showground
    ‪8 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Executive Twin Room

7.6 out of 10
Good
(4 reviews)
  • 167 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Malvern

Heart of Malvern.You'll be within half a mile (1 km) of Barnards Green Cricket Club and 2 miles (3 km) of Morgan Motor Company with a stay here. Malvern Theatres and Great Malvern Priory are also within 3 miles (5 km).

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.5 miles
  • Morgan Motor Company - 3 min drive - 1.7 miles
  • Malvern Theatres - 5 min drive - 2.5 miles
  • Great Malvern Priory - 5 min drive - 2.5 miles
  • Three Counties Showground - 8 min drive - 4.3 miles

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Nag's Head - ‬4 min drive
  • ‪Greggs - ‬9 min walk
  • ‪The Swan Inn - ‬17 min walk
  • ‪Domino's Pizza - ‬19 min walk

About this property

The Malvern

4-star adults-only hotel perfect for exploring Malvern
The Malvern offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A hot tub, a fitness center, and a sauna are also featured at the business-friendly The Malvern. Free self parking is available.

This 4-star Malvern hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Built in 1998
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Malvern offers 33 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

How close is The Malvern to the airport?

The Malvern is 42.5 mi (55-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at The Malvern?

As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at The Malvern on Oct 8, 2025 start from $227.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Malvern have an airport shuttle?

Airport shuttle services are not available at The Malvern.

Does The Malvern offer free breakfast?

The Malvern offers free continental breakfast every day.

Is there a casino at The Malvern?

No, there is no casino at this hotel.

What time is check-in at The Malvern?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at The Malvern?

This hotel offers free self parking.

Does The Malvern have a pool?

The Malvern features an indoor pool and an outdoor pool.

Does The Malvern have a restaurant?

Yes, there is a restaurant on site.

Does The Malvern have a spa?

This hotel has a spa, which features mani/pedis, facials, and body treatments.

How close is The Malvern to downtown Malvern?

The Malvern is 1.6 mi away from Malvern.

Reviews

The Malvern Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 97 out of 192 reviews
Rating 8 - Good. 59 out of 192 reviews
Rating 6 - Okay. 20 out of 192 reviews
Rating 4 - Poor. 10 out of 192 reviews
Rating 2 - Terrible. 6 out of 192 reviews

Reviews

6/10 Okay

Emily

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Sadly, not worth the price point

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Place is great well worth a visit Facilities are great
Stayed 1 night in Jun 2025

8/10 Good

Christopher, West Midlands

Stayed 2 nights in May 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Stayed 1 night in May 2025

8/10 Good

DAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent SPA conditions

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
Stayed 2 nights in Apr 2025

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great stay

Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break. Busy restaurant though.

Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Stayed 1 night in Mar 2025

2/10 Terrible

Sandra

Stayed 3 nights in Mar 2025

10/10 Excellent

patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Ellie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Break

My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
Stayed 1 night in Mar 2025

6/10 Okay

Emma

Traveled with group
Liked: Cleanliness

Lovely but could have been better

It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
Stayed 1 night in Mar 2025

8/10 Good

Paul Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice spa pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Stayed 2 nights in Mar 2025

6/10 Okay

Mark

Traveled with partner
Disliked: Amenities
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Stayed 1 night in Feb 2025

4/10 Poor

Ashon

Traveled with partner
Disliked: Property conditions & facilities
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. Comfortable beds. Lovely atmosphere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Stayed 1 night in Jan 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ranier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rachid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I tried to do an early check in but unfortunately didn’t work! Best regards Oussous
Stayed 1 night in Nov 2024