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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
4-star hotel near Gran Via

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Exterior
Exterior
Garden
Restaurant
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle Pez Volador 1, Madrid, 28007
  • Place, Hospital Gregorio Maranon
    ‪8 min walk‬
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, soundproofing

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, laptop workspace, blackout drapes, soundproofing

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Madrid

City center stay.Your stay at this Retiro hotel places you within 2 miles (3 km) of El Retiro Park and Prado Museum. Gran Via and Puerta del Sol are also within 3 miles (5 km).

What's nearby

  • Hospital Gregorio Maranon - 8 min walk - 0.5 miles
  • El Retiro Park - 14 min walk - 0.8 miles
  • Movistar Arena - 16 min walk - 0.9 miles
  • Calle de Alcalá - 19 min walk - 1.0 mile
  • Prado Museum - 4 min drive - 2.0 miles

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cervecería Cruz Blanca - ‬8 min walk
  • ‪Telepizza - ‬5 min walk
  • ‪La Tagliatella - ‬3 min walk
  • ‪Cervejaria Jumar - ‬3 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

4-star hotel near Gran Via
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro by IHG also features a fitness center, a garden, and an elevator. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Crowne Plaza Madrid - Centre Retiro by IHG to the airport?

Crowne Plaza Madrid - Centre Retiro by IHG is 9.2 mi (16-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Crowne Plaza Madrid - Centre Retiro by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Madrid - Centre Retiro by IHG.

Does Crowne Plaza Madrid - Centre Retiro by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Madrid - Centre Retiro by IHG, but buffet breakfast is offered for a fee of EUR 23 for adults and EUR 23 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Crowne Plaza Madrid - Centre Retiro by IHG?

No, there is no casino at this hotel, but Casino Gran Via (5-min drive) is nearby.

What time is check-in at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Madrid - Centre Retiro by IHG?

Free parking is not available at this hotel. Self parking is available for EUR 26 per day.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a pool?

Crowne Plaza Madrid - Centre Retiro by IHG does not have a pool.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Madrid - Centre Retiro by IHG to downtown Madrid?

Crowne Plaza Madrid - Centre Retiro by IHG is 1.8 mi away from Madrid.

Reviews

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 424 out of 573 reviews
Rating 8 - Good. 102 out of 573 reviews
Rating 6 - Okay. 30 out of 573 reviews
Rating 4 - Poor. 11 out of 573 reviews
Rating 2 - Terrible. 6 out of 573 reviews

Reviews

6/10 Okay

Mirjana, Rancho PAlos Verdesa

Liked: Cleanliness, staff & service
Not the best lcation
Stayed 1 night in Jul 2025

10/10 Excellent

Aymara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hotel is located in a quiet area, and having the metro nearby made it super easy to get around. We always felt safe, even when we came back late. The beds were really comfy and everything was nice and clean. But honestly, the best part was how warm and friendly the staff were - especially Angel, who made our breakfasts extra special. We’d be happy to come back and would highly recommend this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay - clean rooms, friendly staff, very easy transportation options! The beds were amazing!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Victor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff charged me much higher price than was initially quoted by Expedia. This makes me not rely on the Expedia quoted price in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family rooms. Two huge beds
Stayed 4 nights in Aug 2025

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service.
Stayed 4 nights in Aug 2025

4/10 Poor

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Ricky

Stayed 1 night in Aug 2025

10/10 Excellent

Max

Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sheree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing reception staff - super friendly especially Isabelle
Stayed 3 nights in Aug 2025

10/10 Excellent

Anabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a king sized bed room and it was one of the most comfiest beds I’ve slept in!! Everyone was lovely and would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Aymara

Stayed 7 nights in Aug 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan, Cornelius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly and helpful. Rooms are clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Ritin, West Midlands

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're brilliant. They looked after me and my family. Good location which is near some local areas for food and the retiro park. Taxis are located outside hotel. The rooms and interior were clean and modern and good for families. The bar and food was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vasanthi

Stayed 3 nights in Jun 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jiao

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Will be back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel Martinez, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Es un excelente hotel
Stayed 7 nights in Jun 2025

2/10 Terrible

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Stayed 1 night in Jul 2025

10/10 Excellent

Dharwin

Liked: Staff & service, amenities, property conditions & facilities
Hotel is quiet and near metro stations that will take you around Madrid.
Stayed 3 nights in Jun 2025