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Sun Plaza Motel Mackay

3.0 star property
3-star motel in West Mackay

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Photo gallery for Sun Plaza Motel Mackay

Property amenity
Staircase
View from property
Outdoor pool
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
35 Nebo Road, West Mackay, QLD, 4740
  • Caneland Central
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Twin Room

1 bedroom, free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 311 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

1 bedroom, free WiFi, bed sheets

Large Family Room

8.0 out of 10
Very good
(2 reviews)
  • 311 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room

1 bedroom, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, free WiFi, bed sheets

Family Room

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double or Twin Room

1 bedroom, free WiFi, bed sheets

Family Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 311 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Double Bed

1 bedroom, free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 138 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Mackay

West Mackay stay.Your stay at this West Mackay motel places you within 2 miles (3 km) of Jubilee Park and Mackay Enertainment and Convention Centre. Caneland Central and Bluewater Lagoon are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 17 min walk - 0.9 miles
  • Bluewater Lagoon - 20 min walk - 1.1 miles
  • Caneland Central - 2 min drive - 1.2 miles
  • Mackay Base Hospital - 2 min drive - 1.2 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Jamaica Blue - ‬3 min drive
  • ‪KFC - ‬2 min walk
  • ‪Austral Hotel - ‬19 min walk
  • ‪Hungry Jack's - ‬20 min walk
  • ‪The Coffee Club - ‬2 min drive

About this property

Sun Plaza Motel Mackay

3-star motel in West Mackay
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

  • 32 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Languages

English

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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 335 reviews
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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Frequently asked questions

How close is Sun Plaza Motel Mackay to the airport?

Sun Plaza Motel Mackay is 3 mi (6-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

Does Sun Plaza Motel Mackay have an airport shuttle?

Airport shuttle services are not available at Sun Plaza Motel Mackay.

How close is Sun Plaza Motel Mackay to the beach?

This motel is 2.6 mi (5-min drive) from Town Beach and 2.9 mi (5-min drive) from Far Beach. Don't forget your sunscreen!

Does Sun Plaza Motel Mackay offer free breakfast?

Sun Plaza Motel Mackay does not offer free breakfast.

Is there a casino at Sun Plaza Motel Mackay?

No, there is no casino at this motel.

What time is check-in at Sun Plaza Motel Mackay?

Check-in start time: noon; Check-in end time: 6:30 PM.

Is there free parking at Sun Plaza Motel Mackay?

This motel offers free self parking.

Does Sun Plaza Motel Mackay have a pool?

Sun Plaza Motel Mackay features an outdoor pool and a children's pool.

Does Sun Plaza Motel Mackay have a spa?

There are no spa services available at this motel.

How close is Sun Plaza Motel Mackay to downtown Mackay?

Sun Plaza Motel Mackay is 1.1 mi away from Mackay.

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 114 out of 377 reviews
Rating 8 - Good. 138 out of 377 reviews
Rating 6 - Okay. 74 out of 377 reviews
Rating 4 - Poor. 28 out of 377 reviews
Rating 2 - Terrible. 23 out of 377 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ryan, Moranbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katerina

Liked: Cleanliness
Really good
Stayed 1 night in Apr 2025

8/10 Good

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit worn out but was good
Stayed 1 night in Apr 2025

8/10 Good

Magdalena

Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly people and the room was very clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Billie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Light fittings hanging from exposed wires on balcony, fan hanging from roof. What looks like blood on wall under bench as well as otherwise grotty walls. Definitely not worth the $124 we paid for the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Ielanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ryan, Moranbah

Liked: Cleanliness
Spacious parking
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for a while to be attended to at the office, but that was only because there was only one person working and she had to be cleaning rooms and attending the office as well. She did a great job but it seems like she had way too much work to do for one person. The rooms were really clean and nice and the property is right next door to a Bowling Club so very good position.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan, Moranbah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Jan 2025

8/10 Good

Albert

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Brandie

Disliked: Property conditions & facilities
Rooms very outdated. Holes and tears in the bedding. Tiny TV and unable to receive channels. Sliding door rusted and hard to open. Facilities run down and outdated. Uncomfortable small bed. Only towels provided. No cold water in fridge. Remote to aircon needed new batteries. Took a long time to work. Staff nice enough but need to improve things as it was the worst place I’ve ever stayed in. Is there a rating lower than 1star??
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in and early check out made simple
Stayed 1 night in Dec 2024

4/10 Poor

Cheryl

Bed was terrible so hard the mattress n I couldn’t fluff my pillows
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Boby

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always let me check in early which is great.
Stayed 1 night in Oct 2024

6/10 Okay

Adrian

Got a rash from the bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Deidre

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, renovated room
Stayed 7 nights in Sep 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made the perfect week-end.
Stayed 1 night in Sep 2024