See all properties

Quest Mackay on Gordon

4.5 star property
4.5-star luxury hotel near Artspace Mackay

Choose dates to view prices

Photo gallery for Quest Mackay on Gordon

Spa
Premium bedding, in-room safe, desk, laptop workspace
Lake
Front of property - evening/night
Two Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
27 Gordon Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪17 min walk‬
  • Place, Bluewater Lagoon
    ‪17 min walk‬
  • Place, Harrup Park
    ‪5 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, in-room safe, desk, laptop workspace

Studio

9.4 out of 10
Exceptional
(23 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

9.6 out of 10
Exceptional
(11 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, desk, laptop workspace

Studio Executive

7.6 out of 10
Good
(4 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Mackay

City Centre stay.Within a 15-minute walk of this City Centre hotel, you'll find Artspace Mackay and Mackay Enertainment and Convention Centre. Jubilee Park and Ken Burgess Orchid House are also within 2 miles (3 km).

What's nearby

  • Artspace Mackay - 10 min walk - 0.6 miles
  • Mackay Enertainment and Convention Centre - 13 min walk - 0.7 miles
  • Caneland Central - 17 min walk - 0.9 miles
  • Bluewater Lagoon - 17 min walk - 0.9 miles
  • Harrup Park - 5 min drive - 1.4 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪Mojos - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪Zambrero - ‬6 min walk
  • ‪The Coffee Club - ‬5 min walk
  • ‪Burger Urge - ‬2 min walk

About this property

Quest Mackay on Gordon

4.5-star luxury hotel near Artspace Mackay
Quest Mackay on Gordon offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

City view
Rydges Mackay Suites
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,000 reviews
$128 nightly
The price is $141
Dec 14 - Dec 15
Total with taxes and fees
Rydges Mackay Suites

Property amenities

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Limited onsite parking

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to April 30 2027 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

How close is Quest Mackay on Gordon to the airport?

Quest Mackay on Gordon is 3.8 mi (8-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Mackay on Gordon?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on Dec 12, 2025 start from $136.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Mackay on Gordon have an airport shuttle?

Airport shuttle services are not available at Quest Mackay on Gordon.

How close is Quest Mackay on Gordon to the beach?

This hotel is 1.7 mi (3-min drive) from Town Beach and 2.2 mi (4-min drive) from Far Beach. Don't forget your sunscreen!

Does Quest Mackay on Gordon offer free breakfast?

Quest Mackay on Gordon does not offer free breakfast.

Is there a casino at Quest Mackay on Gordon?

No, there is no casino at this hotel.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Early check-in costs AUD 50 (subject to availability).

Is there free parking at Quest Mackay on Gordon?

Free parking is not available at this hotel. Self parking is available for AUD 15 per day.

Does Quest Mackay on Gordon have a pool?

Quest Mackay on Gordon features an outdoor pool.

Does Quest Mackay on Gordon have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Quest Mackay on Gordon to downtown Mackay?

Quest Mackay on Gordon is 0.2 mi away from Mackay.

Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 299 out of 438 reviews
Rating 8 - Good. 100 out of 438 reviews
Rating 6 - Okay. 20 out of 438 reviews
Rating 4 - Poor. 14 out of 438 reviews
Rating 2 - Terrible. 5 out of 438 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms one issue was in main bathroom shower was inside bath and for elderly people difficult to get in an out
Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent, thank you Quest team
Stayed 4 nights in Aug 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised with our apartment Very roomy Excellent facilities. Would definitely stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good property which has been well sorted by a great management team.
Stayed 1 night in Aug 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location We asked for quiet room , it was Bed comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite manager was very helpful when i locked myself out
Stayed 2 nights in Aug 2025

10/10 Excellent

Oliver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very clean inside and out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Very good would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Business trip

Everything was as expected
Stayed 1 night in Jul 2025

8/10 Good

Litsa

Stayed 2 nights in Jul 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Staff accommodated our request for a late check out. Highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good size room, comfy bed!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Perfect location close to pubs and supermarkets. The only negative was there was one of the two lifts operational. We definitely will be back.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

8/10 Good

jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
... It was perfect
Stayed 1 night in May 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Amazing staff, rooms very clean and well maintained Dislike pool was not available and was not informed prior to booking
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1lift was non operational which than left only 1 that was otherwise i would have given this accommodation 5 stars. I will be staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Joel

Stayed 3 nights in May 2025