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Quest Mackay on Gordon

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Photo gallery for Quest Mackay on Gordon

Lake
Outdoor pool
Exterior
View from property
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
27 Gordon Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪15 min walk‬
  • Place, Bluewater Lagoon
    ‪15 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, in-room safe, desk, laptop workspace

Studio

9.2 out of 10
Wonderful
(26 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

9.6 out of 10
Exceptional
(15 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, desk, laptop workspace

Studio Executive

8.0 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Mackay

City Centre stay.Within a 15-minute walk of this City Centre hotel, you'll find Artspace Mackay and Mackay Enertainment and Convention Centre. Jubilee Park and Ken Burgess Orchid House are also within 2 miles (3 km).

What's nearby

  • Artspace Mackay - 10 min walk - 0.6 miles
  • Mackay Enertainment and Convention Centre - 13 min walk - 0.7 miles
  • Caneland Central - 15 min walk - 0.8 miles
  • Bluewater Lagoon - 15 min walk - 0.8 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mojos - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪Woodman's Axe - ‬6 min walk
  • ‪The Dispensary - ‬5 min walk

About this property

Quest Mackay on Gordon

4.5-star luxury hotel near Artspace Mackay
Quest Mackay on Gordon offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the onsite spa services.

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Riviera Mackay
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  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.6 out of 5, Wonderful, 459 reviews
$141 nightly
The price is $141
Jun 16 - Jun 17
Total with taxes and fees
Riviera Mackay

Property amenities

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Early check-in fee: AUD 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon

Mackay Quest

Quest Gordon Apartment Mackay

Quest Mackay

Quest Mackay Gordon

Quest Mackay Gordon Apartment

Quest Gordon

Quest Mackay on Gordon Hotel

Quest Mackay on Gordon Mackay

Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

How close is Quest Mackay on Gordon to the airport?

Quest Mackay on Gordon is 3.8 mi (8-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Mackay on Gordon?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on Jun 21, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Mackay on Gordon have an airport shuttle?

Airport shuttle services are not available at Quest Mackay on Gordon.

How close is Quest Mackay on Gordon to the beach?

This hotel is 1.7 mi (3-min drive) from Town Beach and 2.2 mi (4-min drive) from Far Beach. Don't forget your sunscreen!

Does Quest Mackay on Gordon offer free breakfast?

Quest Mackay on Gordon does not offer free breakfast.

Is there a casino at Quest Mackay on Gordon?

No, there is no casino at this hotel.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Early check-in costs AUD 50 (subject to availability).

Is there free parking at Quest Mackay on Gordon?

Free parking is not available at this hotel. Self parking is available for AUD 15 per day.

Does Quest Mackay on Gordon have a pool?

Quest Mackay on Gordon features an outdoor pool.

Does Quest Mackay on Gordon have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Quest Mackay on Gordon to downtown Mackay?

Quest Mackay on Gordon is 0.2 mi away from Mackay.

Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 319 out of 467 reviews
Rating 8 - Good. 108 out of 467 reviews
Rating 6 - Okay. 20 out of 467 reviews
Rating 4 - Poor. 15 out of 467 reviews
Rating 2 - Terrible. 5 out of 467 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Room is good, staff were really friendly
Stayed 1 night in Feb 2026

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2026

8/10 Good

Peter W

Liked: Cleanliness, staff & service
Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always. Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.
Stayed 1 night in Feb 2026

10/10 Excellent

Cameron, Mentone

Stayed 4 nights in Jan 2026

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Amazing helpful staff, very clean room, great ym and bbq area, great position
Can be king or 2 single, spacious even as singles
Nicely equipped kitchen
Lounge area
Nice shower size
Stayed 5 nights in Jan 2026

10/10 Excellent

Clayton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Stayed 2 nights in Jan 2026

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Air conditioner was leaking on floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Gen

Stayed 1 night in Jan 2026

10/10 Excellent

Lucy-Anne, Toowoomba

Stayed 1 night in Jan 2026

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at quest. Great service and the amenities are always great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lucinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bevan, HERMIT PARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very quiet and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
Stayed 5 nights in Dec 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Stayed 5 nights in Dec 2025

8/10 Good

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. My only complaint - the dishwasher needs to be replaced.
Stayed 1 night in Dec 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Quest is always fab. Would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stayed 1 night in Nov 2025

10/10 Excellent

Marshall

Stayed 2 nights in Oct 2025

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great room Good pool area Close to main area
Stayed 1 night in Oct 2025

10/10 Excellent

Mathew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Stayed 2 nights in Nov 2025

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an aircon timer was set room was nice untill 2am as it turned off other wise great stay will be back
Stayed 1 night in Nov 2025