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Quest Mackay on Gordon

4.5 star property
4.5-star luxury hotel near Artspace Mackay

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Photo gallery for Quest Mackay on Gordon

Spa
1 bedroom, premium bedding, in-room safe, desk
Lake
Front of property - evening/night
Two Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
27 Gordon Street, Mackay, QLD, 4740
  • Caneland Central
    ‪20 min walk‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay Base Hospital
    ‪5 min drive‬
  • Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Apartment

9.4 out of 10
Exceptional
(10 reviews)
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Executive

Studio Executive | 1 bedroom, premium bedding, in-room safe, desk

Studio Executive

7.4 out of 10
Good
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | 1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Apartment

  • 861 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | 1 bedroom, premium bedding, in-room safe, desk

Executive Apartment, 2 Bedrooms

  • 861 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio | 1 bedroom, premium bedding, in-room safe, desk

Studio

9.4 out of 10
Exceptional
(19 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Accessible Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Accessible Apartment

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Mackay

City Centre stay.Within a 15-minute walk of this City Centre hotel, you'll find Artspace Mackay and Mackay Enertainment and Convention Centre. Jubilee Park and Ken Burgess Orchid House are also within 2 miles (3 km).

What's nearby

  • Mackay Enertainment and Convention Centre - 15 min walk - 0.8 miles
  • Bluewater Lagoon - 18 min walk - 1.0 mile
  • Caneland Central - 20 min walk - 1.1 miles
  • Harrup Park - 3 min drive - 1.4 miles
  • Mackay Base Hospital - 5 min drive - 2.6 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬6 min walk
  • ‪The Rabbit Hole - ‬7 min walk
  • ‪Palace Hotel - ‬6 min walk
  • ‪Burger Urge - ‬2 min walk
  • ‪Zambrero - ‬6 min walk

About this property

Quest Mackay on Gordon

4.5-star luxury hotel near Artspace Mackay
Quest Mackay on Gordon offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Quest Mackay on Gordon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Mackay hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

Arabic, English, Filipino, Thai

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  • Free WiFi
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4.1 out of 5, Very Good, 533 reviews
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The price is $151
Jul 30 - Jul 31
Total includes taxes and fees
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Property amenities

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 10 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

How close is Quest Mackay on Gordon to the airport?

Quest Mackay on Gordon is 3.8 mi (8-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

Does Quest Mackay on Gordon have an airport shuttle?

Airport shuttle services are not available at Quest Mackay on Gordon.

How close is Quest Mackay on Gordon to the beach?

This hotel is 1.7 mi (3-min drive) from Town Beach and 2.2 mi (4-min drive) from Far Beach. Don't forget your sunscreen!

Does Quest Mackay on Gordon offer free breakfast?

Free breakfast isn’t provided at Quest Mackay on Gordon, but cooked-to-order breakfast is offered for a fee of between AUD 10 and 25 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Quest Mackay on Gordon?

No, there is no casino at this hotel.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Early check-in costs AUD 50 (subject to availability).

Is there free parking at Quest Mackay on Gordon?

Free parking is not available at this hotel. Self parking is available for AUD 10 per day.

Does Quest Mackay on Gordon have a pool?

Quest Mackay on Gordon features an outdoor pool.

Does Quest Mackay on Gordon have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Quest Mackay on Gordon to downtown Mackay?

Quest Mackay on Gordon is 0.2 mi away from Mackay.

Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 406 reviews
Rating 8 - Good. 93 out of 406 reviews
Rating 6 - Okay. 20 out of 406 reviews
Rating 4 - Poor. 14 out of 406 reviews
Rating 2 - Terrible. 5 out of 406 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean and spacious apartment.
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Business traveler, Traveled with partner
Liked: Amenities
Clean, neat and tidy,
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great last minute stay here, the room was lovely and well priced!! All the people behind the reception desk were really friendly!!
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city .
Stayed 1 night in Mar 2025

10/10 Excellent

Jarrod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom apartment was great. Beds and pillows were comfortable. It was good to have a washing machine and dryer to use as well. Well equipped kitchen. Coles and the other shops was over the road. Easy 1 min walk. Overall highly recommend. We would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2025

10/10 Excellent

Graham, Boronia Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and loved the amenities and proximity to the rest of town.
Stayed 2 nights in Jan 2025

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, neat & tidy, close to shops, secure parking, friendly staff, reasonable prices
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay the staff were amazing
Stayed 1 night in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jesus Marcelino Hocson

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Staff were friendly and stay was easy.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Naomi

Stayed 1 night in Jan 2025

10/10 Excellent

Jeanette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and fresh and clean and tidy. M
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this accommodation highly enough. We stayed for New Year’s Eve and it was VERY reasonably priced with free parking and the most amazing view of the fireworks. The staff were absolutely lovely and very helpful. Accommodation was very spacious and really well stocked - right down to Tupperware containers. It was very clean, modern and all furnishings really comfortable. I cannot fault a single thing - it really was perfect. Thank you so much 🙏
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in great central location

Excellent stay. Great, quick check-in. Secure parking available. Room and bathroom both spacious and clean. Bed was very comfortable. Very quiet and good sleep. Room safe. Kitchen with oven top, microwave, fridge, toaster, saucepans etc. Tea and coffee. Shower had good hot water and pressure. Great central location, short walk to everything. Fantastic pub with good restaurant across the road. Overall wonderful stay. Will be back next time I'm in Mackay!
Stayed 1 night in Dec 2024

8/10 Good

Patrick

The staff are very friendly .
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stretch out and not have to watch tv in bed. Love having the choice of a small kitchenette and laundry facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024