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Mackay Resort Motel

4.0 star property
4-star motel near Mackay Regional Botanic Gardens

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Photo gallery for Mackay Resort Motel

Breakfast served, local and international cuisine, pool views
Luxury King Spa Suite | 1 bedroom, minibar, desk, laptop workspace
Garden view
Interior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

View in a map
154 Nebo Road, West Mackay, QLD, 4740
  • Mackay Base Hospital
    ‪2 min drive‬
  • Caneland Central
    ‪3 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | 1 bedroom, minibar, desk, laptop workspace

Luxury King Spa Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Queen Room

8.8 out of 10
Excellent
(10 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | 1 bedroom, minibar, desk, laptop workspace

Self-Contained Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room | 1 bedroom, minibar, desk, laptop workspace

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • 462 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite | 1 bedroom, minibar, desk, laptop workspace

Executive Spa Suite

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, desk, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | 1 bedroom, minibar, desk, laptop workspace

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Mackay

West Mackay stay.With a stay at this West Mackay motel, you'll be within half a mile (1 km) of Mackay Regional Botanic Gardens and 2 miles (3 km) of Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Base Hospital - 2 min drive - 1.0 mile
  • Mackay Enertainment and Convention Centre - 3 min drive - 1.4 miles
  • Caneland Central - 3 min drive - 1.6 miles
  • Bluewater Lagoon - 3 min drive - 1.6 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪KFC - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive

About this property

Mackay Resort Motel

4-star motel near Mackay Regional Botanic Gardens
Mackay Resort Motel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. Event space at this motel measures 603 square feet (56 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mackay Resort Motel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

How close is Mackay Resort Motel to the airport?

Mackay Resort Motel is 2.7 mi (5-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

Does Mackay Resort Motel have an airport shuttle?

Airport shuttle services are not available at Mackay Resort Motel.

How close is Mackay Resort Motel to the beach?

This motel is 2.6 mi (5-min drive) from Far Beach and 2.7 mi (5-min drive) from Illawong Beach. Don't forget your sunscreen!

Does Mackay Resort Motel offer free breakfast?

Free breakfast isn’t provided at Mackay Resort Motel, but cooked-to-order breakfast is offered for a fee of between AUD 5.00 and 20.00 per person. It's available on weekdays from 7:00 AM to 8:30 AM and weekends from 7:00 AM to 9:00 AM.

Is there a casino at Mackay Resort Motel?

No, there is no casino at this motel.

What time is check-in at Mackay Resort Motel?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Mackay Resort Motel?

This motel offers free self parking.

Does Mackay Resort Motel have a pool?

Mackay Resort Motel features an outdoor pool and a children's pool.

Does Mackay Resort Motel have a restaurant?

Mackay Resort Motel is home to Blue Gecko, which features local and international cuisine and a poolside location.

Does Mackay Resort Motel have a spa?

There are no spa services available at this motel.

How close is Mackay Resort Motel to downtown Mackay?

Mackay Resort Motel is 1.6 mi away from Mackay.

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 956 reviews
Rating 8 - Good. 358 out of 956 reviews
Rating 6 - Okay. 61 out of 956 reviews
Rating 4 - Poor. 16 out of 956 reviews
Rating 2 - Terrible. 6 out of 956 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Stayed 1 night in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, neat tidy and quiet
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Very clean, kind staff I would like to mention that the walls weren’t very soundproof at all. I could hear basically everything from the rooms that were beside me.
Stayed 2 nights in May 2025

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every moment of the stay! We will be staying again worth the money! We liked how the kids had their own area with out having to have an extra room! Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Business traveler
Liked: Amenities
The location was great for access and a nice area to sit outside or by the pool ,hotel with great meals across the road or room service if you like to stay in . Had a great nights sleep every night and will stay again
Stayed 6 nights in Apr 2025

10/10 Excellent

Yolanda, Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean, comfy beds. Pool and premises beautifully maintained. Easy check in and out
Stayed 1 night in Apr 2025

8/10 Good

bradley

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We unfortunately arrived when the reception was closed, however the instructions left for check in were clear. Sadly, the restaurant was closed and I couldn’t find any information about the surrounding area, in the room, luckily we did manage to find somewhere to eat. A comfortable room, however, I think some of the crockery needs replacing as there were cracks in some of the dishes and some did need washing prior to use, that would not be the fault of the motel, just the previous guests I suppose.
Stayed 1 night in Apr 2025

8/10 Good

Daphane Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except beds and pillows too soft, didn't have a goodnight sleep.

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service
Convenient for where I was working and staff pleasant
Stayed 2 nights in Mar 2025

8/10 Good

Daphane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except bed and pillows too soft.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaylene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, and could park car right out the front of the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed for dinner service
Stayed 1 night in Feb 2025

8/10 Good

Helleni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, conveniently located and excellent value for money. The bed was comfortable and the unit was spotless. The swimming pool was a bonus and was also well maintained - only suggestion is to supply an extra towel for using at the pool.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely
Stayed 1 night in Feb 2025

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy late check in. Very clean Instructions to where the room was located was also very helpful. Booked an extra night and even though my type of room was already booked they worked their magic and i didn't have to change rooms. Will be back again Bed was a 10/10
Stayed 1 night in Feb 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cameron and Joanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to key for after hours check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presentation of the the room was excellent, clean and tidy. Very pleasant stay.
Stayed 1 night in Jan 2025