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Mackay Resort Motel

Property class: 4
4-star motel near Mackay Regional Botanic Gardens

Choose dates to view prices

Photo gallery for Mackay Resort Motel

A swimming pool with a tiled deck, surrounded by palm trees and a building with balconies.
A balcony with a table and chairs, overlooking a red-roofed building and palm trees.
A pathway leading to a house surrounded by lush greenery and palm trees.
A hotel with a covered driveway, a large arched window, and a sign indicating a night bell.
A King Spa Suite with a bed, a bedside table with a bottle of champagne, a bowl of strawberries, and a plate of chocolates.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
154 Nebo Road, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪13 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪3 min drive‬
  • Place, Caneland Central
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Luxury King Spa Suite

A hotel room with a bed, a desk, a chair, a wardrobe, and a bathroom visible through an archway.

Luxury King Spa Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Family Room

A hotel room with two beds, a desk, and a chair. There is a window with curtains, an air conditioning unit, and a wall-mounted light.

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Spa Suite

A hotel room with a large bed, a window with curtains, a wall-mounted artwork of a cow, and a bedside table with a lamp.

Executive Spa Suite

7.0 out of 10
Good
(4 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Queen Room

A hotel room with a bed, a nightstand, a wall-mounted phone, and a window with curtains.

Deluxe Queen Room

8.8 out of 10
Excellent
(16 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Self-Contained Twin Room

A compact room with a kitchenette, a bed with a headboard, and a mounted picture.

Self-Contained Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Self-Contained Family Room

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 462 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Accessible

A bathroom with a white sink, toilet, and shower area, including grab bars and a wheelchair-accessible chair.

Standard Twin Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with a bed, a nightstand, a wall-mounted picture, and a door with a security camera.

Deluxe Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Luxury King Spa Suite

A hotel room with a bed, a desk, a chair, a TV, and a bathroom visible through an archway.

Luxury King Spa Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Standard Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Queen Room

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Mackay

West Mackay stay.With a stay at this West Mackay motel, you'll be within half a mile (1 km) of Mackay Regional Botanic Gardens and 2 miles (3 km) of Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Regional Botanic Gardens - 13 min walk - 0.7 miles
  • Pioneer Valley - 2 min drive - 0.7 miles
  • Mackay Enertainment and Convention Centre - 3 min drive - 1.4 miles
  • Jubilee Park - 3 min drive - 1.4 miles
  • Caneland Central - 3 min drive - 1.6 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪KFC - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Subway - ‬3 min walk

About this property

Mackay Resort Motel

4-star motel near Mackay Regional Botanic Gardens
Mackay Resort Motel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. Event space at this motel measures 603 square feet (56 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mackay Resort Motel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 165 reviews
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The price is $125
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Total with taxes and fees
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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

How close is Mackay Resort Motel to the airport?

Mackay Resort Motel is 2.7 mi (5-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at Mackay Resort Motel?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on Oct 1, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mackay Resort Motel have an airport shuttle?

Airport shuttle services are not available at Mackay Resort Motel.

How close is Mackay Resort Motel to the beach?

This motel is 2.6 mi (5-min drive) from Far Beach and 2.7 mi (5-min drive) from Illawong Beach. Don't forget your sunscreen!

Does Mackay Resort Motel offer free breakfast?

Free breakfast isn’t provided at Mackay Resort Motel, but cooked-to-order breakfast is offered for a fee of between AUD 5.00 and 20.00 per person. It's available on weekdays from 7:00 AM to 8:30 AM and weekends from 7:00 AM to 9:00 AM.

Is there a casino at Mackay Resort Motel?

No, there is no casino at this motel.

What time is check-in at Mackay Resort Motel?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Mackay Resort Motel?

This motel offers free self parking.

Does Mackay Resort Motel have a pool?

Mackay Resort Motel features an outdoor pool and a children's pool.

Does Mackay Resort Motel have a restaurant?

Mackay Resort Motel is home to Blue Gecko, which features local and international cuisine and a poolside location.

Does Mackay Resort Motel have a spa?

There are no spa services available at this motel.

How close is Mackay Resort Motel to downtown Mackay?

Mackay Resort Motel is 1.6 mi away from Mackay.

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Mackay wicked rooms amazing pool with a total resort feel really good rate can’t go wrong here
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great price. Very convenient
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stop after a long journey. Friendly staff, lovely room, comfy bed and convenient location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tammie

Liked: Cleanliness
Clean room, easy parking. Great breakfast options
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, nice tidy room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and customer service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
great service and clean rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea it was really nice the owner is super nice too she also asked if I wanted milk for my room u don’t get that anywhere lol the pool is EPIC ! And the king bed was amazing after a long swing out the mines will stay again thanks ☺️
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Salesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy overall.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and well situated if you need anything from sops
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Will certainly stay again when back in Mackay
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Delene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Neville

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, close to everything.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Large room and the friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tascha

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good location, friendly service.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mia-lee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff very welcoming and very l honest as I accidentally left one of my phones there that has a smashed screen and looks broken, I was very thankful when i received a call to say that I had left it behind and that they were putting it aside for me , ....I had the best sleep ,the beds are amazing to sleep in and i absolutely loved the calming atmosphere
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities withbpool and bar/restaurant. Has everything a motel needs. Will wtay again on my return to Mackay next year.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, neat tidy and quiet
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great location. Had everything we needed. Communication was fantastic as we had a late check in. Very helpful when my child got sick and we needed the hospital and a bit for time in our room. Highly recommend for your stay in Mackay. Easy access to everything.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
The motel is in a very convenient position to get to all places, including the hospital. I enjoyed my stay there and would come back any time.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Joanne

Good for night stop over
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean, and good food from the restaurant!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing great location for what we were doing in the area
Stayed 4 nights in Jul 2022