City center stay.You'll find Silk Museum and West Park Museum within a 15-minute walk of this Macclesfield apartment. Peak District National Park and Moss Rose are also within 3 miles (5 km).
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
81 units
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 25 per person, per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 5.00 per day(33 ft away; open 24 hours)
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.
Property is also known as
Lusso Apartment
Lusso Macclesfield
Lusso Apartment Macclesfield
Frequently asked questions
How close is Lusso to the airport?
Lusso is 12.7 mi (22-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.
Does Lusso have an airport shuttle?
Airport shuttle services are not available at Lusso.
Does Lusso offer free breakfast?
Lusso does not offer free breakfast.
Is there a casino at Lusso?
No, there is no casino at this apartment, but Grosvenor Casino (21-min drive) is nearby.
What time is check-in at Lusso?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.
Is there free parking at Lusso?
Free parking is not available at this apartment.
Does Lusso have a pool?
Lusso does not have a pool.
Does Lusso have a spa?
There are no spa services available at this apartment.
How close is Lusso to downtown Macclesfield?
Lusso is 0.2 mi away from Macclesfield.
Lusso Reviews
Reviews
4.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 8 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 8 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 8 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 8 reviews
4 - Poor
2
Rating 2 - Terrible. 3 out of 8 reviews
2 - Terrible
3
4.8/10
Cleanliness
4.0/10
Amenities
4.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Robert
Traveled with family
Jun 26, 2023
Disliked: Cleanliness, room comfort
Terrible. Avoid at all costs.
Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home.
Avoid if possible.
We arrived and nobody was on reception so we tried the telephone number left on the desk. I even had trouble with this but eventually my friend connected only to be told by the manager of the property, Victoria, that we didn’t have a reservation and that there had been a customer cancellation (?!) They had no apartments available, couldn’t help. We had to drive home.
We never got to see what it was like inside but there were a lot of comings and goings in reception of residents, none of whom spoke any English, so we couldn’t ask any of them for guidance as to what to do either and a whole pile of Amazon parcels left on the reception desk.
The location is its only asset, as it is right in the heart of Macclesfield and close to the shops and Gawsworth Hall.
Sally
Stayed 1 night in Jun 2023
8/10 Good
Samaria
Business traveler
Apr 11, 2023
Disliked: Cleanliness
The room was dirty. The linen was dirty too. Im a night nurse i sleep during the day. Few minutes after s went to sleep the first day i checked in, someone came to my room and asked me to checkout. I told her i have just check in and i will be here for two more days. She went out to get me a key. They key was not working. went out again. Came bavk again to bring the key afteri had slept. She really disturbed me thst i hsd a problem to go bsck to sleep.
Samaria
Stayed 2 nights in Apr 2023
6/10 Okay
Verified traveler
Business traveler
Mar 30, 2023
Disliked: Cleanliness, room comfort
Fine for a nights stay
Reception was off when we arrived and asked the cleaner to let us in, we’re then told we hadn’t paid even though I showed my bank account - after a while we were let in however I called by the receptionist to say my payment still hasn’t gone through of which I diverted him back to Hotel.com for assistance.
The cleanliness was so so the sick had bits in it and the hot water wasn’t very hot.
Unfortunately it doesn’t come with the basis necessities such as shower gel or hairdryer, but if you just needs somewhere to sleep for the night it’s fine.
Verified traveler
Stayed 1 night in Mar 2023
2/10 Terrible
Mark
Traveled with family
Jul 4, 2022
Disliked: Cleanliness
Lusso - Dirty, Run Down & Bad Smells
It started off poor with the communication just not taking place. I had to phone a mobile phone multiple times prior to getting a response. I then was charged twice and still chasing payment. For a new building it is dirty and already in poor state of repair. The building smells of old curry the whole time even in the rooms. We had a penthouse, but basically a top floor room with nothing you would call special. Paid 180.00 for a standard room, with kitchen and dining area. The shower had no shower gel or soap for the sink, we ended up using the washing up liquid from the kitchen. This is very poor value for money and would never stay again
Mark
Stayed 1 night in Jul 2022
4/10 Poor
Janet
Traveled with family
Jun 1, 2022
Avoid
The place itself was adequate. It is in a good location for town. There is no Reception, it is an apartment building with self check in. The door mechanism was broken so didn’t need the code anyway. As the project isn’t quite finished there was some snagging here and there. Communication is via WhatsApp. No-one answers. Not once. There is supposed to be a £25 refundable fee, instead of taking £25, they took the cost of the stay again, when I had already paid via Hotels.com. I have rung them, WhatsApp’d and contacted them on Facebook. No response at all. Terrible. Do not give Lusso your card details.
Janet
Stayed 2 nights in Apr 2022
4/10 Poor
Kaye
May 23, 2022
Kaye
Stayed 1 night in May 2022
8/10 Good
faye
Aug 31, 2021
Liked: Cleanliness, room comfort
Nice modern flat, admin needs improving
Good points- room great airy and bed comfy sheets and towels good quality. Shower nice and powerful. Had great tv with netflix too. Location close to town.
Areas for improvement- arrival not great, arrived within checkin time suggested but couldnt get in had to ring mobile number noone answered. Finally got hold of someone but took then 11 min to arrive. Also info about stay lacking, should have welcome pack stating facilities etc even how to check out, had to keep ringing or texting the info number for help. Tip - text got instant reply, when ringing no answer. No info on parking, but public carpark opposite which was free after 6 or on sunday fyi. Room got hot but opening window was noisy for traffic, suggest maybe a sheet option as well as duvet in summer as well as fan for future summer guests
I would stay here again now i understand how things work. We didnt use the kitchen but nothing to clean dishes with so bring that with u if using it. Tesco metro next door.