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Hotel San Marco

3.0 star property
3-star hotel near Basilica of San Frediano, connected to a shopping center
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Photo gallery for Hotel San Marco

Lobby
Interior
Front of property
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
Via San Marco 368, Lucca, LU, 55100
  • Piazza dell'Anfiteatro
    ‪13 min walk‬
  • Guinigi Tower
    ‪15 min walk‬
  • Palazzo Pfanner
    ‪16 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪26 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Double or Twin Room

9.4 out of 10
Exceptional
(34 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Lucca

City center stay.Within a 15-minute walk of this Lucca Historical Center hotel, you'll find Basilica of San Frediano and Piazza dell'Anfiteatro. Guinigi Tower and Palazzo Pfanner are also within 2 miles (3 km).

What's nearby

  • Walls of Lucca - 6 min walk - 0.4 miles
  • Piazza dell'Anfiteatro - 13 min walk - 0.7 miles
  • Guinigi Tower - 15 min walk - 0.8 miles
  • Palazzo Pfanner - 16 min walk - 0.9 miles
  • Cathedral of St Martin - 19 min walk - 1.1 miles

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Galileo Galilei Airport (PSA) - 41 min drive

Restaurants

  • ‪Momus Cafe' - ‬13 min walk
  • ‪Mara Meo - ‬14 min walk
  • ‪Caffè Puccini - ‬12 min walk
  • ‪Nida - ‬10 min walk
  • ‪Bar Betty Blue - ‬12 min walk

About this property

Hotel San Marco

3-star hotel near Basilica of San Frediano, connected to a shopping center
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel San Marco. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Hotel San Marco was completed in February 2020.

This 3-star Lucca hotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel San Marco offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cribs (infant beds) are available for EUR 18 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 01306970466. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard, and debit cards.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

How close is Hotel San Marco to the airport?

Hotel San Marco is 23.5 mi (41-min drive) away from the Galileo Galilei Airport (PSA) airport, the closest popular airport to the property.

Does Hotel San Marco have an airport shuttle?

Hotel San Marco offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 100 per vehicle, one-way.

Does Hotel San Marco offer free breakfast?

Yes, Hotel San Marco offers free breakfast.

Is there a casino at Hotel San Marco?

No, there is no casino at this hotel.

What time is check-in at Hotel San Marco?

Check-in start time: 2:30 PM; Check-in end time: midnight.

Is there free parking at Hotel San Marco?

This hotel offers free self parking.

Does Hotel San Marco have a pool?

Hotel San Marco features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 8 PM.The pool is closed seasonally each year from November 1 to March 31.

Does Hotel San Marco have a spa?

There are no spa services available at this hotel.

How close is Hotel San Marco to downtown Lucca?

Hotel San Marco is 0.9 mi away from Lucca.

Hotel San Marco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 412 out of 576 reviews
Rating 8 - Good. 147 out of 576 reviews
Rating 6 - Okay. 17 out of 576 reviews
Rating 4 - Poor. 0 out of 576 reviews
Rating 2 - Terrible. 0 out of 576 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to access the heart of old Lucca. It is a very cool city. Breakfast was very good. The cappuccino was excellent!
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept family run hotel with terrace, garden and pool. 5 min walk into town through the wall. Friendly and accomodating staff, comfy rooms, which are very well cleaned each day.
Stayed 3 nights in May 2025

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Lucca Wall. Easy Parking if you have a car. Hotel service is very nice, great staff and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

sam

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great Staff. Parking is a plus. Easy walk to the wall entrance. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Agneta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2025

10/10 Excellent

DAVIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant.
Stayed 3 nights in Apr 2025

8/10 Good

Serge

Stayed 4 nights in Apr 2025

10/10 Excellent

Mireya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again!

Very clean, comfortable beds, beautiful-comfortable bedroom and bathroom. The restaurant is great! white tablecloths and impeccable setting in the dining room. Breakfast had good variety of meats and cheeses, fruits, croissants and pastries. All in addition to the traditional cereal, yogurt etc. You order the type of coffee you want, and they bring it to your table. Not self-service-machines. If felt pretty good. One night we ordered an Aperol-Spritz drink. It was good, but it cost 10 euro. In good restaurants they cost an average of 6 euros. I didn't like that The hotel staff was very friendly. Fabio was helpful with directions and suggestions about the city. Pretty hotel in a nice neighborhood near the wall. Access to the "old city" was convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

June

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet and service was outstanding.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deepak

Liked: Cleanliness, property conditions & facilities
Friendly staff. Good breakfast. Outside medieval walls area
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff was extremely warm and welcoming! Everything was clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous place to stay with a fabulous staff a beautiful view of breakfast second to none. Just an amazing experience. If you’re traveling to Sienna you need to stay here. Don’t even look anywhere else. Just stay here. It’s the nicest place around. The property is gorgeous. The rooms are amazing Fabulous place. Fabulous staff fabulous food fabulous views walking distance to everything thank you to the staff, you folks were incredible!
Stayed 1 night in Jan 2025

10/10 Excellent

TADEUSZ, FPO

Liked: Staff & service, property conditions & facilities
very friendly hotel personnel!
Stayed 5 nights in Oct 2024

10/10 Excellent

Marcia

Liked: Property conditions & facilities, room comfort

Wonderful Interlude

Excellent front office staff - from the desk to the barista. Easy walk to the walled city - about 3-4 blocks, resulting in a tranquil setting over the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back!

I recently had the pleasure of staying at this wonderful hotel, and I can't express enough gratitude for the exceptional service I received during my visit. From the moment I arrived, the reception team—Ina, Francesco, and Fabio—made me feel warmly welcomed. Their friendly demeanor and helpful tips about the area truly set the tone for a fantastic stay. The breakfast service was a highlight of my mornings. Although I regret not catching the names of the staff who attended to us, their attentiveness and care did not go unnoticed. They created such a cheerful atmosphere, ensuring that everything was well-stocked and that we were comfortable. It was a lovely way to start each day! Additionally, the room cleaning service was top-notch. The staff ensured my room was spotless and cozy, and I appreciated the little touches that made my stay even more enjoyable. Lastly, a shout-out to Italo at the bar! His cocktails were a delight, and his friendly conversation added a special touch to my evenings. Overall, this hotel exceeded my expectations, and I left feeling refreshed and grateful for the wonderful experiences provided by the amazing staff. I highly recommend it to anyone looking for a memorable stay!
Stayed 2 nights in Oct 2024

8/10 Good

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charla

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Fantastic breakfast buffet. Quiet and modern room. Location is easy walk to town along quiet neighborhood street. Parking is plentiful. A truly lovely experience. I highly recommend this hotel.
Stayed 2 nights in Sep 2024