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Grand Universe Lucca, Autograph Collection

4.0 star property
4-star hotel near Piazza Napoleone

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Photo gallery for Grand Universe Lucca, Autograph Collection

Lounge
Point of interest
Junior Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, free WiFi
Bar (on property)
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Piazza Del Giglio 1, Lucca, LU, 55100
  • Piazza Napoleone
    ‪1 min walk‬
  • Guinigi Tower
    ‪5 min walk‬
  • Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, free WiFi

Room, 1 King Bed, Non Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

City view

Junior Suite, 1 King Bed, Non Smoking, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, free WiFi

Room, 2 Twin Beds, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, free WiFi

Room, 1 King Bed, Non Smoking

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lucca

City center stay.With a stay at this Lucca Historical Center hotel, you'll be steps from Piazza Napoleone and Teatro del Giglio. Guinigi Tower and Piazza dell'Anfiteatro are also within half a mile (1 km).

What's nearby

  • Piazza Napoleone - 1 min walk - 0.1 miles
  • Teatro del Giglio - 2 min walk - 0.1 miles
  • Walls of Lucca - 3 min walk - 0.2 miles
  • Guinigi Tower - 7 min walk - 0.4 miles
  • Piazza dell'Anfiteatro - 8 min walk - 0.5 miles

Getting around

  • Lucca Station - 8 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Pasticceria Pinelli - ‬1 min walk
  • ‪Old City Bar - ‬2 min walk
  • ‪In Pasta - cibo e convivio - ‬2 min walk
  • ‪Pizzeria Fuori di Piazza - ‬1 min walk
  • ‪Bistrot e Wine Bar Des Arts - ‬2 min walk

About this property

Grand Universe Lucca, Autograph Collection

4-star hotel near Piazza Napoleone
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and a garden are also featured at Grand Universe Lucca, Autograph Collection. A complete renovation of Grand Universe Lucca, Autograph Collection was completed in October 2020.

This 4-star Lucca hotel is smoke free.

  • 55 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Universe Lucca, Autograph Collection offers 55 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian

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4.9 out of 5, Exceptional, 368 reviews
The price is $304
includes taxes & fees
$267 per night
May 26 - May 27
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Private wine tours
  • Shopping mall
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions.

Property Registration Number IT046017A1RRKYNMHI

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Universo Hotel Lucca
Universo Lucca
Universo Hotel
Grand Universe Lucca, Autograph Collection Hotel
Grand Universe Lucca, Autograph Collection Lucca
Grand Universe Lucca, Autograph Collection Hotel Lucca

Frequently asked questions

How close is Grand Universe Lucca, Autograph Collection to the airport?

Grand Universe Lucca, Autograph Collection is 23.3 mi (39-min drive) away from the Galileo Galilei Airport (PSA) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Universe Lucca, Autograph Collection?

As of May 8, 2025, prices found for a 1-night stay for 2 adults at Grand Universe Lucca, Autograph Collection on May 23, 2025 start from $337.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Universe Lucca, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at Grand Universe Lucca, Autograph Collection.

How close is Grand Universe Lucca, Autograph Collection to the beach?

This hotel is 19.7 mi (40-min drive) from Spiaggia della Lecciona.

Does Grand Universe Lucca, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at Grand Universe Lucca, Autograph Collection, but buffet breakfast is offered for a fee of EUR 30 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Universe Lucca, Autograph Collection?

No, there is no casino at this hotel.

What time is check-in at Grand Universe Lucca, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Universe Lucca, Autograph Collection?

Free parking is not available at this hotel.

Does Grand Universe Lucca, Autograph Collection have a pool?

Grand Universe Lucca, Autograph Collection does not have a pool.

Does Grand Universe Lucca, Autograph Collection have a restaurant?

Grand Universe Lucca, Autograph Collection is home to Legacy Restaurant, which features local cuisine.

Does Grand Universe Lucca, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is Grand Universe Lucca, Autograph Collection to downtown Lucca?

Grand Universe Lucca, Autograph Collection is 0.1 mi away from Lucca.

Grand Universe Lucca, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a fabulous property, wonderful staff and location
Stayed 10 nights in Jan 2025

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service
Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, extremely comfortable room, no notes
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the staff was super friendly and competent! Will come back!
Stayed 1 night in Jul 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Lucca, Italy

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Lunch at the Grand Universe Hotel
The carousel next to the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

David, Alameda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
Stayed 2 nights in Apr 2024

8/10 Good

Gary, goshen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Norman

Stayed 2 nights in Aug 2023

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien ubicado, el staff muy amable y atentos. Los cuartos son un poco pequeños.

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2023

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Karl C

Stayed 2 nights in Dec 2022

10/10 Excellent

ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, the staff as well and its next to an amazing restaurant. Highly reccommend.
Stayed 3 nights in Oct 2022

4/10 Poor

Sze Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and polite staff great location to local area and train station beautiful decor and well maintained rooms & facilities would revisit if I ever come to Lucca again!
Stayed 2 nights in Aug 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single piccolo room was quite small, and tight space, but as expected. Bathroom layout was odd, no space for toiletries, etc. But the bed was comfortable, air conditioning worked well and the room was spotlessly clean.
Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Large rooms!
Stayed 2 nights in May 2022

10/10 Excellent

Telmen

Stayed 1 night in Feb 2022

8/10 Good

philippe

Stayed 1 night in Dec 2021

10/10 Excellent

dalbir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is at the heart of Lucca old town. It is a beautuful stylish renovated property with stunning rooms and feels like.a 5 star residence. The staff are exceptional wjth Antonia leading the front reception. All the staff are really helpful and friendly. The food is really great and I enjoyed several breakfasts there. I will definitely be going back to this hotel.
Stayed 2 nights in Nov 2021

8/10 Good

David Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort amd service were top notch

Stayed 1 night in Oct 2021

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Kari Arnhild

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Jun 2024