4/10 Poor
ROMINA, CAMPBELL
Traveled with family
Apr 8, 2026
Disliked: Cleanliness
Rooms are clean although I met a spider walking on the ceiling in the morning. I paid for a room with Golf Course view and that was the sole reason I made a reservation in this hotel. We were given a room that had no such view and were told that all rooms with a Golf view are full! For both Nights of our stay, there was a water shut off from 11pm to 6am. We had to spend 1 hour in the lobby talking to the manager to discuss the Golf view room and the fact that all the rooms with Golf view are on 6 and 7th floor where there is a major pipeline issue, and the rooms are not useable. The manager changed the price of each room down to regular room with no view plus breakfast for 3. Although the hotel manager tried to compensate us, I was not happy with how they made a false advertisement trying to sell or bring customers into the hotel for the Golf view pictures, and once you are in the hotel, you face with everything, but what you reserved and paid for. I would not go back to this hotel again and won't recommend it to friends and family.
ROMINA
Stayed 2 nights in Apr 2026