4/10 Malo
Zion H.
26 feb. 2026
No le gustó: Limpieza
The property is visually appealing and well located; however, our stay did not align with expectations for a home at this price tier.Check-in was unnecessarily complicated, as the entrance key was not in the lockbox specified in the instructions. We were required to contact the host and were redirected to a separate lockbox at a different location, which diminished the convenience typically associated with instant booking. Throughout the stay, we found ourselves reaching out regarding matters that ideally would have been resolved prior to guest arrival.We prepaid for the heated pool expecting it to be clean and operational upon arrival, yet it was covered in green algae and unusable during our stay, appearing to be serviced only on our departure day. The pool and jacuzzi were also not heated despite the additional fee. Communication surrounding house rules felt overly restrictive, including an immediate message regarding indoor TV music volume, which detracted from the sense of privacy expected in a luxury rental.While the home itself is beautiful, luxury hospitality ultimately depends on preparation and execution, and we would have appreciated amenities being fully ready to match what was advertised and paid for.
Zion H.
Se hospedó 2 noches en febrero de 2026
