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Holiday Inn London - Sutton by IHG

4.0 star property
4-star eco-certified hotel in Sutton West

Choose dates to view prices

Photo gallery for Holiday Inn London - Sutton by IHG

Relax in this stylish living room with a large sofa, contemporary chandelier, and a unique armchair.
Relax in a stylish space with a large bed, sofa, and unique light fixture.
Enjoy a drink at the bar, where a long counter and stools offer seating for guests.
Relax by the pool surrounded by lounge chairs and a hot tub.
Enjoy the expansive view from the bench near large windows in this spacious interior.

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
Gibson Road, Sutton, England, SM1 2RF
  • Wimbledon Tennis Club
    ‪15 min drive‬
  • Chessington World of Adventures
    ‪16 min drive‬
  • Hampton Court Palace
    ‪20 min drive‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(26 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 238 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(14 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 238 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 King Bed, Corner

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Sutton

Heart of Sutton.Your stay at this Sutton West hotel places you within 6 miles (10 km) of Epsom Downs Racecourse and Wimbledon Tennis Club. Chessington World of Adventures and Hampton Court Palace are within 9 miles (15 km).

What's nearby

  • Wimbledon Tennis Club - 15 min drive - 6.3 miles
  • Chessington World of Adventures - 16 min drive - 7.0 miles
  • Clapham Common - 18 min drive - 8.0 miles
  • Hampton Court Palace - 20 min drive - 11.1 miles
  • Hyde Park - 28 min drive - 11.6 miles

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 43 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪The Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬6 min walk
  • ‪Nando's - ‬7 min walk

About this property

Holiday Inn London - Sutton by IHG

4-star eco-certified hotel in Sutton West
Holiday Inn London - Sutton by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the eco-certified Holiday Inn London - Sutton by IHG. For a fee, parking is available.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukrainian

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 439 reviews
$83 nightly
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Aug 18 - Aug 19
Total includes taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Frequently asked questions

How close is Holiday Inn London - Sutton by IHG to the airport?

Holiday Inn London - Sutton by IHG is 39.7 mi (66-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Holiday Inn London - Sutton by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Sutton by IHG.

Does Holiday Inn London - Sutton by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Sutton by IHG, but to-go breakfast is offered for a fee of GBP 12 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Holiday Inn London - Sutton by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Sutton by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn London - Sutton by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 15 per day.

Does Holiday Inn London - Sutton by IHG have a pool?

Holiday Inn London - Sutton by IHG features an indoor pool and a children's pool.

Does Holiday Inn London - Sutton by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn London - Sutton by IHG have a spa?

Pamper yourself with a day at Spirit Health Club, where you can enjoy mani/pedis, facials, and body treatments.

How close is Holiday Inn London - Sutton by IHG to downtown Sutton?

Holiday Inn London - Sutton by IHG is 1 mi away from Sutton.

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 384 out of 922 reviews
Rating 8 - Good. 347 out of 922 reviews
Rating 6 - Okay. 111 out of 922 reviews
Rating 4 - Poor. 50 out of 922 reviews
Rating 2 - Terrible. 30 out of 922 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

shamil

Traveled with family
Disliked: Staff & service, property conditions & facilities
Aged hotel. Desperately in need of upgrade.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family

Lovely Hotel

Family one night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Rovian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I book was very good with a dining table and kids room the best room ever. The breakfast was good kids eating free. Self service buffet. Amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great experience all the location, staff & rooms were excellent
Stayed 1 night in Apr 2025

8/10 Good

Verity

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Suraya

Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and staff friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Sutton

8/10 Good

Megan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

A nice local getaway in London area

This is a comfortable hotel in suburban London if you are looking to step away from the hustle and inmerse in the local area or are visiting Sutton and neighbouring boroughs. Room was fairly dusty and furnishings were showing some wear and tear. Beds were very comfortable and hotel amenities including breakfast were great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elouise

Stayed 1 night in Mar 2025

10/10 Excellent

TEMITOPE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally excellent for holiday. We had a large group booking. Our stay was very comfortable, pleasant and enjoyable. All the staff especially the Receptionists, those managing the gym/ welness facilties and the breakfast team especially Rohit Bhise, the Head Chef, did exceptionally excellently well. We are excited about coming back soon!
Stayed 1 night in Mar 2025

8/10 Good

Hema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. However, far away from London city, may not be suitable for tourists who wish to maximise their time in London city with night tours, theatres etc
Stayed 3 nights in Mar 2025

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Would stay again

Everything was very good except for the pillows,I found them very uncomfortable .
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne, St Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Very nice. Gave me early check in breakfast good value at £12. Rooms need an upgrade tough everything a bit tired now.
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 4 nights in Feb 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

NOT SAFE

Security very bad. I was given a card to get back into the room, because I had left something behind after checking out. The next guests were already in there when I let myself in. We were all appalled. Just glad they were dressed. Imagine a bloke walking in on a lone woman.
Stayed 4 nights in Dec 2024

4/10 Poor

Gareth

Business traveler
Disliked: Property conditions & facilities
Meeting room area between reception and swimming pool was very dirty looked like they hadn’t cleaned up for a couple of days. Room was noisy, double glazing did not cut out the sound from the street
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025