See all properties

Crowne Plaza London - Kingston by IHG

4.0 star property
4-star hotel near Hampton Court Palace

Choose dates to view prices

Photo gallery for Crowne Plaza London - Kingston by IHG

Suite, 1 King Bed, Balcony | Terrace/patio
Suite, 1 King Bed, Balcony | Living area | Flat-screen TV
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking available
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ
  • Hampton Court
    ‪17 min walk‬
  • Hampton Court Palace
    ‪4 min drive‬
  • Chessington World of Adventures
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, River View

Premium Room, 2 Twin Beds, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, River View

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Standard Room, 1 Double Bed, Accessible Bathtub | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed, River View

  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Balcony

  • 172 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

You may also like

Ad
Exterior

Courtyard by Marriott London Heathrow Airport

Heathrow Villages
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,247 reviews
$128 nightly
The price is $154
Sep 21 - Sep 22
Total with taxes and fees
Courtyard by Marriott London Heathrow Airport

About the neighborhood

Surbiton

On river.Within 3 miles (5 km) of this Surbiton hotel, you'll find Hampton Court Palace and Richmond Park. Also, Thames River is within 3 miles (5 km) and Chessington World of Adventures is within 6 miles (10 km).

What's nearby

  • Bushy Park - 9 min walk - 0.5 miles
  • Hampton Court - 17 min walk - 0.9 miles
  • Hampton Court Palace - 4 min drive - 1.9 miles
  • Sandown Park - 6 min drive - 2.7 miles
  • Chessington World of Adventures - 7 min drive - 3.6 miles

Getting around

  • Dundonald Road Tram Station - 14 min drive
  • Surbiton Station - 18 min walk
  • Heathrow Airport (LHR) - 53 min drive

Restaurants

  • ‪Surbiton Cafe - ‬12 min walk
  • ‪Caffè Nero - ‬17 min walk
  • ‪The Plough And Harrow - ‬15 min walk
  • ‪KFC - ‬14 min walk
  • ‪Nice Buns Café - ‬13 min walk

About this property

Crowne Plaza London - Kingston by IHG

4-star hotel near Hampton Court Palace
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4004 square feet (372 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza London - Kingston by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Surbiton hotel.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza London - Kingston by IHG offers 121 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Surbiton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Daily buffet breakfast for a fee

The Lensbury Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 955 reviews
$109 nightly
The price is $130
Sep 14 - Sep 15
Total with taxes and fees
The Lensbury Resort

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 per person
  • Covered self parking fee: GBP 10 per day
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston by IHG Hotel
Crowne Plaza London - Kingston by IHG Surbiton
Crowne Plaza London - Kingston by IHG Hotel Surbiton

Frequently asked questions

How close is Crowne Plaza London - Kingston by IHG to the airport?

Crowne Plaza London - Kingston by IHG is 23 mi (53-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza London - Kingston by IHG?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Kingston by IHG on Sep 14, 2025 start from $94.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza London - Kingston by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza London - Kingston by IHG.

Does Crowne Plaza London - Kingston by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza London - Kingston by IHG, but full breakfast is offered for a fee of GBP 18 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Crowne Plaza London - Kingston by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza London - Kingston by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza London - Kingston by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 10 per day.

Does Crowne Plaza London - Kingston by IHG have a pool?

Crowne Plaza London - Kingston by IHG does not have a pool.

Does Crowne Plaza London - Kingston by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza London - Kingston by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza London - Kingston by IHG to downtown Surbiton?

Crowne Plaza London - Kingston by IHG is 0.8 mi away from Surbiton.

Crowne Plaza London - Kingston by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 196 out of 489 reviews
Rating 8 - Good. 198 out of 489 reviews
Rating 6 - Okay. 64 out of 489 reviews
Rating 4 - Poor. 17 out of 489 reviews
Rating 2 - Terrible. 14 out of 489 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.
Stayed 1 night in Jun 2025

10/10 Excellent

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities

No frills, no silver linings

The hotel was fine, but nothing spectacular. I was given a room on a low floor next to the garbage and a busy street, so was woken up when the trash was collected early in the morning or a loud car drove by. One day, housekeeping cleaned my room but left no towels. When I inquired, I got a shrug and a, “we ran out.” Air drying, I guess. Bed was comfortable, room well appointed otherwise.
Stayed 3 nights in May 2025

6/10 Okay

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and affordable accommodation, Nice river views. Staff are friendly and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Lee

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic - icing on the cake!
Stayed 1 night in Mar 2025

10/10 Excellent

Nokulunga

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is too far from the building. Breakfast on Sundays 730-930 is excessively early!!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel in Kingston

Very friendly and helpful staff and a very comfortable room. Excellent value.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2021

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.
Stayed 2 nights in Sep 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent 4 night stay.
Stayed 4 nights in Aug 2021

4/10 Poor

Jayne

Disliked: Staff & service, room comfort

Disappointing

Bed was shocking! Sunk in the middle, no shower gel, room service was a joke and overall very disappointing and NO I would not recommend
Stayed 2 nights in Aug 2021

4/10 Poor

Daniel

Liked: Room comfort
Parking - not good. And thats the first impression you get of the hotel
Stayed 1 night in Aug 2021

8/10 Good

Nigel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good breakfast!
Stayed 2 nights in Aug 2021

8/10 Good

Mark, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine the only things I was not happy with it was parking because was behind the hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

We only stayed one night but our room was lovely very clean and had everything you could ask for in a room . If I had to stay anything negative it would be that we had a balcony but nothing to sit on, other rooms had tables and chairs but for some reason ours didn't, it was a lovely morning would have been nice to sit out with a coffee and watch the boats on the river
Stayed 1 night in Aug 2021

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fabulous
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very friendly, great breakfast !! Rooms were lovely and a proper hotel !
Stayed 1 night in Aug 2021

8/10 Good

Maureen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good facilities, catering services, poor cleaning

Good staff attitude, good breakfast especially towards food allergy. The clealiness, could be better. Dirty linen, cobwebs in rooms. Used glasses in the room. Some rooms had no tissues, Coukd not use onenof the beds as nonl linen , no duvet cover despite asking for one.
Stayed 2 nights in Aug 2021

10/10 Excellent

Millie

Stayed 1 night in Aug 2021