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Union Bank Apartments

Property class: 4
4-star apartment near Royal Albert Dock

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Photo gallery for Union Bank Apartments

Deluxe Apartment | Living area | Flat-screen TV
Royal Apartment, 1 King Bed with Sofa bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Grand Apartment, 2 Bedrooms | Interior
Dining
Standard Apartment, 2 Bedrooms | Living area | Flat-screen TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

View in a map
5 Fenwick St, Liverpool, England, L2 0NZ
  • Place, Liverpool ONE
    ‪2 min walk‬
  • Place, Cavern Club
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Living area | Flat-screen TV

Premium Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for City Apartment, 1 Bedroom

City Apartment, 1 Bedroom | Living area | Flat-screen TV

City Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Liverpool

In Liverpool .Within a 10-minute walk of this Liverpool apartment, you'll find Liverpool ONE and Royal Albert Dock. Liverpool Town Hall and Cavern Club are also within half a mile (1 km).
View more Apartments in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 2 min walk - 0.1 miles
  • Cavern Club - 3 min walk - 0.2 miles
  • Royal Liver Building - 4 min walk - 0.3 miles
  • Royal Albert Dock - 8 min walk - 0.4 miles
  • M&S Bank Arena - 12 min walk - 0.7 miles

Getting around

  • Liverpool James Street Station - 3 min walk
  • John Lennon Airport (LPL) - 28 min drive

Restaurants

  • ‪The Coffee - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Rudy's - ‬2 min walk
  • ‪Moose Coffee - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk

About this property

Union Bank Apartments

4-star apartment near Royal Albert Dock
  • 15 guestrooms or units
  • No smoking on site
Union Bank Apartments offers 15 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Liverpool apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: GBP 40 per accommodation, per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Union Bank Apartments Apartment
Union Bank Apartments Liverpool
Union Bank Apartments Apartment Liverpool

Frequently asked questions

How close is Union Bank Apartments to the airport?

Union Bank Apartments is 9.2 mi (28-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Union Bank Apartments have an airport shuttle?

Airport shuttle services are not available at Union Bank Apartments.

How close is Union Bank Apartments to the beach?

This apartment is 3.8 mi (20-min drive) from Tranmere Beach and 5.2 mi (11-min drive) from Crosby Beach. Don't forget your sunscreen!

Does Union Bank Apartments offer free breakfast?

Union Bank Apartments does not offer free breakfast.

Is there a casino at Union Bank Apartments?

No, there is no casino at this apartment, but Mecca Bingo (11-min drive) is nearby.

What time is check-in at Union Bank Apartments?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Union Bank Apartments?

Free parking is not available at this apartment.

Does Union Bank Apartments have a pool?

Union Bank Apartments does not have a pool.

Does Union Bank Apartments have a spa?

There are no spa services available at this apartment.

How close is Union Bank Apartments to downtown Liverpool?

Union Bank Apartments is 0.1 mi away from Liverpool.

Union Bank Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

7.4/10

Cleanliness

Reviews

Verified review

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Room comfort

Great location but maintenance required

The apartment is in a great location and from pictures looks lovely. Unfortunately it needs some TLC and various fixes. The sofa bed doesn't work and wasn't supplied with any bedding for it either so had to sleep on pillows on the floor. With a bit of attention it would be lovely but clearly has been put together on a budget and had no attention since. Hanging rail not screwed in properly, tiles broken on floor. Luckily we only used it a base to sleep and were busy in the days.
Stayed 2 nights in Jun 2021
Verified review

4/10 Poor

Hannah

Disliked: Cleanliness, communication

Shocking first night - do not stay here!

Poor communication skills and unprofessional customer service upon check in - security deposit payment accepted third time lucky, before being given the wrong check in details for the wrong room that nobody should have ever been allocated (as understandably there were multiple ongoing maintenance issues - please see attached phot evidence. My friend sat on the edge of the bed before some slats collapsed underneath! This resulted in a poor first night and not a great start to our long weekend break! I did not have time to query and argue my disgust further at the time as my friend and I were already running late for a long awaited concert. Following an initial email complaint with a pathetic response from Opulent Living, I phoned the next morning only to be on hold for 5 minutes due to operators being busy with other customers. I therefore left a rather angry voicemail message, to which I would have expected a more sincere apology in return, but did I - NO! Eventually reallocated another (clutter-free) room, but I’d still class the cleanliness of this apartment complex as substandard. I expect my security deposit to be fully refunded (and more for being severely inconvenienced on our first night)! Plus I don’t like the concept of providing such personal financial details via email - your bank would never ask you to do that so why would you here! Not good value for money - I shan’t be staying here again! I found the initial experience completely diabolical.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Lachaunte

Liked: Cleanliness, room comfort, communication

Home away from home

My stay at the union bank apartments this week end was a quality stay 10/10 quality.with the apartments being within walking distance of everything you save massive on travel money and the apartments become your small home away from home witch is a nice feeling to have it also comes with a jacuzzi bath which is very relaxing after a long day in Liverpool.100% will be staying here again and the only down side was there’s construction outside the building so it can be a bit scary to find it a night but other than that it’s great 😌
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
The apartment was very clean good clean comfortable bed.There we’re 4 people in our apartment so had to use the sofa bed which was very uncomfortable so pleased we were only staying for 2 nights.Wish I had booked a 2 bedroom apartment but I will know for next time.Excellent value will definitely stay at these apartments again.Good communication with instructions on how to enter and depart . Everything you need is provided for you.Will definitely use uk.Hotels.com again and recommend them highly.
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

alexa

Liked: Cleanliness, room comfort
Disliked: Communication

Nice apartment, poor customer service

The apartment was nice, the customer service was not. I received nothing in respect of checking in until I had to ring several times (holding for extended periods each time). I was then sent documents to sign, had to provide a photograph of ID and a deposit to pay. This was sent after I had arrived in Liverpool. This should have been dealt with in advance. It was stressful to have to sit on a kerb and fill these documents out before I was sent check in info - so that I could deposit my luggage. There is a building site next to the apartment which is noisy early in the morning. The TV only had 6 channels - all peculiar ones - no bbc, channel 4 etc. I discovered that there was no aerial connected with the TV. Bizarrely the building opposite my window has fluorescent lights on 24 hours a day and the curtains were not thick. That meant the room was light at night time. I was unable to leave my luggage anywhere so had to take everything with my at 10.30 check out which is inconvenient. It is a shame, I have stayed at these apartments several times before the change of management. The has put me off staying again.
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Leighton

Stayed 5 nights in Jan 2022
Verified review

6/10 Okay

Ellie

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Sep 2021