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Mercure St Helens

4.0 star property
4-star spa hotel near Knowsley Safari Park

Choose dates to view prices

Photo gallery for Mercure St Helens

Enter the Mercure Hotel through a glass door, surrounded by a seating area and staircase.
Relax in a spacious room with a large bed, wooden headboard, and two wall-mounted lamps.
Swim laps in the pool surrounded by a decorative tile pattern and large windows.
Relax in our spacious lobby, featuring a central seating area with sofas and a coffee table, surrounded by pendant lights and large windows.
Enjoy a comfortable dining experience with tables set for meals, flat-screen TV, and ample shelving.

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Linkway West, St Helens, England, WA10 1NG
  • Sherdley Park
    ‪3 min drive‬
  • Haydock Racecourse
    ‪8 min drive‬
  • Knowsley Safari Park
    ‪9 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

St Helens

In St Helens .Within 2 miles (3 km) of this St Helens hotel, you'll find Sherdley Park and Dream. Knowsley Safari Park and Haydock Racecourse are also within 6 miles (10 km).

What's nearby

  • Sherdley Park - 3 min drive - 1.3 miles
  • Dream - 4 min drive - 1.9 miles
  • Haydock Racecourse - 8 min drive - 3.5 miles
  • Knowsley Safari Park - 9 min drive - 3.3 miles
  • Anfield Stadium - 20 min drive - 11.4 miles

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Chinese Buffet St Helens - ‬8 min walk
  • ‪The Glass House - ‬9 min walk
  • ‪Pizza Hut - ‬9 min walk

About this property

Mercure St Helens

4-star spa hotel near Knowsley Safari Park
Mercure St Helens offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A steam room, spa services, and coffee/tea in a common area are also featured at the business-friendly Mercure St Helens. Free self parking is available.

  • 84 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • Bar or lounge
  • Dining venue
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pyramid Leisure Centre. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English

Similar properties

Classic architecture with a central entrance and arched windows.

Mercure Haydock Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, 896 reviews
$64 nightly
The price is $82
Aug 10 - Aug 11
Total includes taxes and fees
Mercure Haydock Hotel

Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

How close is Mercure St Helens to the airport?

Mercure St Helens is 13.6 mi (31-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure St Helens?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Mercure St Helens on Aug 10, 2025 start from $67.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure St Helens have an airport shuttle?

Airport shuttle services are not available at Mercure St Helens.

Does Mercure St Helens offer free breakfast?

Free breakfast isn’t provided at Mercure St Helens, but to-go breakfast is offered for a fee of GBP 12.50 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mercure St Helens?

No, there is no casino at this hotel, but Mecca Bingo (13-min drive) and Grosvenor Casino Liverpool (20-min drive) are nearby.

What time is check-in at Mercure St Helens?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 30 (subject to availability).

Is there free parking at Mercure St Helens?

This hotel offers free self parking.

Does Mercure St Helens have a pool?

Mercure St Helens features an indoor pool.

Does Mercure St Helens have a restaurant?

Yes, there is a restaurant on site.

Does Mercure St Helens have a spa?

Yes, this hotel has a spa.

How close is Mercure St Helens to downtown St Helens?

Mercure St Helens is 0.5 mi away from St Helens.

Mercure St Helens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 205 out of 442 reviews
Rating 8 - Good. 122 out of 442 reviews
Rating 6 - Okay. 69 out of 442 reviews
Rating 4 - Poor. 23 out of 442 reviews
Rating 2 - Terrible. 23 out of 442 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Pam

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay in Mercure St Helens

We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd time here

Excellent leisure facilities and the location was great for the purpose of our stay
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

Comfortable rooms, nice decor, clean hotel only downfall is the items in the room. Body wash was empty so we had to call for one and not enough tea for x2 nights Reception brought this straight away £50 deposit still hasn't been refunded which is poor Generally a nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Our team stayed here on business whilst working in the area. The hotel was fully booked for our first week and had the awful option of nowhere to stay other than the grim Premier Inn. We found the Mercure luxurious compared to the other hotel for not much more money. Only negative is that my TV went off 4 times throughout the night apparently people use the tv’s as alarm clocks but I think they actually do it for badness. This happened to several of our team so not restricted to my room. Please make sure you switch the tv off at the wall when going to bed. The hotel reception are aware of this problem and said it’s common.
Stayed 3 nights in Feb 2025

2/10 Terrible

Pinuccia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like having to leave a £50 deposit when I checked in and paid on arrival for my room. Room was clean and comfortable; nice & quiet at the end of the corridor. I didn’t use the restaurant or hotel amenities. Decaf coffee but no decaf tea on tea tray in room. No plug for bath tub so you can’t have a bath here? Bathroom decor a bit tired. If, like me, you feel the cold bring warm PJs and bed socks as the duvet is more like a sheet and I found the room to be a little chilly. Hotel is ok and I’d stay here again due to location being convenient for the train station and town centre.
Stayed 1 night in Jan 2025

8/10 Good

STEPHEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Food at restaurant not very good
Stayed 2 nights in Jan 2025

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Stayed 1 night in Dec 2024

8/10 Good

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

sharon, Gainsborough

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great atmosphere and very friendly staff, even though functions were on the rooms were very quiet, We had a lovely time here would definitely return
Stayed 1 night in Nov 2024