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Aparthotel

BIG HOTEL LÀO CAI

4.5 star property
Luxurious 4.5-star aparthotel with spa

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Photo gallery for BIG HOTEL LÀO CAI

Front of property
Front of property
Body treatments, aromatherapy, hot stone massages, body scrubs, facials
Deluxe Double Room Single Use | Individually decorated, individually furnished, desk, laptop workspace
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Spa
  • Outdoor Space
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Place, Thuy Hoa Park
    ‪3 min drive‬
  • Place, China-Vietnam Border Crossing
    ‪3 min drive‬
  • Place, Den Mau Temple
    ‪3 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Individually decorated, individually furnished, desk, laptop workspace

Family Double Room

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Double Room Single Use

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Lao Cai

Lao Cai retreat .A stay at this aparthotel places you within half a mile (1 km) of Quảng trường Tp. Lào Cai and 3 miles (5 km) of Hekou Customs Site. Thuy Hoa Park and Den Mau Temple are also within 3 miles (5 km).
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What's nearby

  • Thuy Hoa Park - 3 min drive - 1.9 miles
  • Hekou Customs Site - 3 min drive - 1.9 miles
  • China-Vietnam Border Crossing - 3 min drive - 2.1 miles
  • Den Mau Temple - 3 min drive - 2.1 miles
  • Sapa Lake - 27 min drive - 19.0 miles

Getting around

  • Lao Cai Train Station - 5 min drive

Restaurants

  • ‪Nhà Hàng Suối Cốc - ‬4 min drive
  • ‪Vietemotion Cafe & Restaurant Lao Cai - ‬3 min drive
  • ‪Highlands Coffee - ‬2 min drive
  • ‪Le Bordeaux - ‬3 min drive
  • ‪Hai Nhi Restaurant - ‬3 min drive

About this property

BIG HOTEL LÀO CAI

Luxurious 4.5-star aparthotel with spa
BIG HOTEL LÀO CAI offers its guests a full-service spa. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury BIG HOTEL LÀO CAI. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Lao Cai aparthotel.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Lockers available
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature slippers and shared/communal kitchens. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include rainfall showerheads and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Lotus Aroma Sapa Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 15 reviews
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Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot stone massages
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Balcony
  • Yard

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 6:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

Frequently asked questions

How close is BIG HOTEL LÀO CAI to the airport?

BIG HOTEL LÀO CAI is 169.2 mi (273-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does BIG HOTEL LÀO CAI have an airport shuttle?

Airport shuttle services are not available at BIG HOTEL LÀO CAI.

Does BIG HOTEL LÀO CAI offer free breakfast?

BIG HOTEL LÀO CAI does not offer free breakfast.

Is there a casino at BIG HOTEL LÀO CAI?

No, there is no casino at this aparthotel.

What time is check-in at BIG HOTEL LÀO CAI?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at BIG HOTEL LÀO CAI?

This aparthotel offers free valet parking.

Does BIG HOTEL LÀO CAI have a pool?

BIG HOTEL LÀO CAI does not have a pool.

Does BIG HOTEL LÀO CAI have a spa?

Pamper yourself with a day at Jolly Spa, where you can enjoy massages, reflexology, and aromatherapy.

How close is BIG HOTEL LÀO CAI to downtown Lao Cai?

BIG HOTEL LÀO CAI is 4.7 mi away from Lao Cai.

Reviews

BIG HOTEL LÀO CAI Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, property conditions & facilities
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024

8/10 Good

inchul

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024