Book a hotel near Gyeongpoho Lake, Gangneung

"A brand new hotel with great potentials but for now service needs to be improved. They seem to be having problems of communications. (i) I asked missing chairs in the room for my husband’s work right after check in (yes, table was there), it didn’t arrive until we came back from dinner. He ended up seating uncomfortably on the bed with labtop and note pads to finish the work. (ii) pool booking for our big family was about multiple phone calls. (iii) breakfast was charged twice. I fixed it with breakfast desk (they were very nice) but regardless when checking out, it was still charged twice. Another downside is that the overly crowded pool has 4 time slots to use per day with mandatory break of every 50 minutes- a reason why I don’t stay at Grand Hyatt Seou anymore. Locals seem to be okay with this concept but if you are not local, be informed. Now the upside is that the breakfast was excellent and the chefs at each station were very nice and friendly. Though when it comes to service again, we had to ask a few times for the server to clean up the used dishes. And there is no water service so you need to get your own and kids’ water. "

"Owners were great. "

"The hotel is right at the beach, which is great. The beach itself has a toilet facility nearby. The hotel has been renovated recently, and everything is clean. There is a CU on the first floor which is another big plus. The only minus is that restaurants are about 5-10 minute walk. "

"Great location, friendly staffs. Room was clean. "

"Would stay again"

"Very friendly owner, easy to check in and out. Studio were very spacious and quiet. Only problem was place didn’t have any cups or glasses, so bring your own cups and glasses. Otherwise I would recommend this place."