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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly 3.5-star hotel near Arenal Volcano

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Aromatherapy, hot stone massages, deep-tissue massages, body wraps
Front of property
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(128 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(48 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 15-minute walk of Baldi Hot Springs. Also, Paradise Hot Springs is within half a mile (1 km) and Kalambu Hot Springs is within 2 miles (3 km).

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 13 min walk - 0.7 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Coffee Time - ‬3 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Surá Bar & Bistro - ‬3 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Similar properties

Hot springs
Volcano Lodge Hotel & Thermal Experience
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,006 reviews
$259 nightly
The price is $293
Apr 6 - Apr 7
Total with taxes and fees
Volcano Lodge Hotel & Thermal Experience

Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

How close is Hotel Los Lagos Spa & Resort to the airport?

Hotel Los Lagos Spa & Resort is 4.9 mi (14-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on Mar 23, 2026 start from $277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Los Lagos Spa & Resort have an airport shuttle?

Hotel Los Lagos Spa & Resort offers an airport shuttle.

Does Hotel Los Lagos Spa & Resort offer free breakfast?

Hotel Los Lagos Spa & Resort offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Los Lagos Spa & Resort?

No, there is no casino at this hotel.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Los Lagos Spa & Resort?

This hotel offers free self parking.

Does Hotel Los Lagos Spa & Resort have a pool?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, an indoor pool, and a children's pool.

Does Hotel Los Lagos Spa & Resort have a restaurant?

Hotel Los Lagos Spa & Resort is home to Las Palmas, which features international cuisine.

Does Hotel Los Lagos Spa & Resort have a spa?

This hotel has a spa, which features hot stone massages, body wraps, and mani/pedis.

How close is Hotel Los Lagos Spa & Resort to downtown La Fortuna?

Hotel Los Lagos Spa & Resort is 1 mi away from Arenal Hot Springs.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1109 out of 1389 reviews
Rating 8 - Good. 190 out of 1389 reviews
Rating 6 - Okay. 47 out of 1389 reviews
Rating 4 - Poor. 29 out of 1389 reviews
Rating 2 - Terrible. 14 out of 1389 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nikki

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing hotel! The variety of pools and natural springs are so fun. Clean and spacious rooms. The breakfast buffet is awesome! We saw so much wildlife right on the property- coati, toucan, lizards and frogs.
Stayed 3 nights in Dec 2025

10/10 Excellent

Foo, London

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and large, We cam continie to use the hot springs after checking out
Stayed 1 night in Dec 2025

8/10 Good

Maury

Stayed 3 nights in Nov 2025

10/10 Excellent

luz

Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing clean ,well organized accommodating. Differently recommended.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was nothing about this stay that wasn't great. The resort grounds were beautiful, food was exceptional and the service was 5-Star. Highly recommend this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Junqi

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Affordable price with good amenities and clean resort. More than 10 hot springs, also staff cleans the room daily. Excellent
Stayed 5 nights in Nov 2025

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, amenities
Everything we're ok
Stayed 1 night in Nov 2025

8/10 Good

suman, Raleigh

Room is good but hospitality can be better. We
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Staff was mostly great. Great value. Can’t say enough about the grounds - just WOW!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Vijay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very big and it was cleaned every day. The overall property was also big and had many amenities like the hot springs. The water in the hot springs was drained and refilled everyday to keep it clean. The food was also very good including the breakfast, and pizza from the bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

Krishna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Costa Rica
Stayed 3 nights in Nov 2025

10/10 Excellent

Daria

Stayed 1 night in Nov 2025

10/10 Excellent

Bhanu

Stayed 3 nights in Nov 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean and spacious room
Stayed 3 nights in Nov 2025

6/10 Okay

Chanie

Stayed 3 nights in Nov 2025

8/10 Good

Kristen

Traveled with family
Liked: Amenities, property conditions & facilities
Great staff at bar. Beautiful property. Loved the pools
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos, San Nicolaas

Liked: Cleanliness, amenities, property conditions & facilities
great experience at Los Lagos.. room was spacious.. surrou ded by nature.. great option for breakfast.. Staff excellent.. we will revisit again
Stayed 3 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2025

10/10 Excellent

Kumana, Oshawa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical breakfast offerings. Pools are great as they located around memorable surrounding of the volcano and professionally manicured garden. Definitely worth the price for the stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher, Portsmouth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Yes clean rooms and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaroslaw

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great stay, rooms, breakfast, resort, swimming pools simply everything!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Farzad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and kind staff Beautiful and well maintained hot spring pools - not sure if it's because it's not high tourist season or if they are making sure things are well kept Large breakfast selection We had a rental car but hotel provides a convenient shuttle all day and night
Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The room was clean, the restaurant was delicious, and the spas, the best part! Right near the volcano. We will be going back.
Stayed 2 nights in Nov 2025