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REF Kumamoto by VESSEL HOTELS

4.0 star property
4-star hotel near Sunroad Shinshigai Shopping Street

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Photo gallery for REF Kumamoto by VESSEL HOTELS

Public bath
Public bath
Public bath
Public bath
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
  • Place, Sunroad Shinshigai Shopping Street
    ‪1 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪3 min walk‬
  • Place, Kumamoto-jo Hall
    ‪4 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking (Shower Booth)

Single Room, Non Smoking (Shower Booth) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking (Shower Booth)

9.2 out of 10
Wonderful
(28 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, Non-smoking

Moderate Twin Room, Non-smoking | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non-smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard Double Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Moderate Twin Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 2

View all photos for Premium Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Premium Room

  • Sleeps 4

View all photos for Single Room with Shower

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Single Room with Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

View all photos for Standard Twin Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for ROH Non-smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

ROH Non-smoking

  • Sleeps 2

View all photos for Accessible Single Room Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Accessible Single Room Non Smoking

  • Sleeps 2

About the neighborhood

Kumamoto

Heart of Kumamoto.A stay at this Chuo Ward hotel places you steps from Sunroad Shinshigai Shopping Street and within a 5-minute walk of Sakura Machi Kumamoto. Also, Sakura-no-baba Josaien is within half a mile (1 km) and Kumamoto Castle is within 2 miles (3 km).

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Sakura Machi Kumamoto - 3 min walk - 0.2 miles
  • Kumamoto-jo Hall - 4 min walk - 0.3 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 15 min walk - 0.8 miles

Getting around

  • Suidocho Tram Stop - 12 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 45 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬1 min walk
  • ‪酒湊 本店 - ‬1 min walk
  • ‪相撲寿司大砲部屋 - ‬1 min walk
  • ‪えびすや - ‬1 min walk

About this property

REF Kumamoto by VESSEL HOTELS

4-star hotel near Sunroad Shinshigai Shopping Street
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at REF Kumamoto by VESSEL HOTELS.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

  • 229 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
REF Kumamoto by VESSEL HOTELS offers 229 accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages and irons/ironing boards can be requested.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Similar properties

Property entrance
Candeo Hotels Kumamoto Shinshigai
Chuo Ward
  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,054 reviews
$71 nightly
The price is $80
Jun 17 - Jun 18
Candeo Hotels Kumamoto Shinshigai

Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Nearby parking fee: JPY 1300 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property requires advance notice of the age and number of children staying at the property.
Property Registration Number 指令(生衛)第184号

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

Frequently asked questions

How close is REF Kumamoto by VESSEL HOTELS to the airport?

REF Kumamoto by VESSEL HOTELS is 11.7 mi (45-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

How much does it cost to stay at REF Kumamoto by VESSEL HOTELS?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at REF Kumamoto by VESSEL HOTELS on May 31, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does REF Kumamoto by VESSEL HOTELS have an airport shuttle?

Airport shuttle services are not available at REF Kumamoto by VESSEL HOTELS.

Does REF Kumamoto by VESSEL HOTELS offer free breakfast?

Free breakfast isn’t provided at REF Kumamoto by VESSEL HOTELS, but buffet breakfast is offered for a fee of JPY 1800 for adults and JPY 900 for children. It's available every day from 6:00 AM to 9:30 AM.

Is there a casino at REF Kumamoto by VESSEL HOTELS?

No, there is no casino at this hotel.

What time is check-in at REF Kumamoto by VESSEL HOTELS?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at REF Kumamoto by VESSEL HOTELS?

Free parking is not available at this hotel.

Does REF Kumamoto by VESSEL HOTELS have a pool?

REF Kumamoto by VESSEL HOTELS does not have a pool.

Does REF Kumamoto by VESSEL HOTELS have a restaurant?

Yes, there is a restaurant on site.

Does REF Kumamoto by VESSEL HOTELS have a spa?

There are no spa services available at this hotel.

How close is REF Kumamoto by VESSEL HOTELS to downtown Kumamoto?

REF Kumamoto by VESSEL HOTELS is 0.1 mi away from Kumamoto.

REF Kumamoto by VESSEL HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 456 out of 637 reviews
Rating 8 - Good. 130 out of 637 reviews
Rating 6 - Okay. 41 out of 637 reviews
Rating 4 - Poor. 7 out of 637 reviews
Rating 2 - Terrible. 3 out of 637 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

SHIH

Stayed 4 nights in Feb 2026

10/10 Excellent

Dongjin

Stayed 2 nights in Jan 2026

10/10 Excellent

Joonseong

Stayed 1 night in Feb 2026

8/10 Good

Suahn

Stayed 3 nights in Jan 2026

10/10 Excellent

TOMOKI

Liked: Cleanliness, staff & service, amenities
いつも熊本に泊まる時はここ一択！ 温泉もサウナも最高！！
Stayed 1 night in Jan 2026

10/10 Excellent

JUNGHYUN

Stayed 3 nights in Jan 2026

10/10 Excellent

kyungmin

Stayed 2 nights in Jan 2026

10/10 Excellent

Alan, New York

Liked: Cleanliness, amenities, property conditions & facilities
Great bathhouse and sauna here.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gyeongjin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

Dahyun

Stayed 2 nights in Jan 2026

10/10 Excellent

Ken Chun Fai

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great size of room, good location.
Stayed 2 nights in Jan 2026

8/10 Good

Daigo

Stayed 5 nights in Jan 2026

10/10 Excellent

Hyunchang

Stayed 1 night in Jan 2026

10/10 Excellent

Minghsuan

Clean and nice
Stayed 5 nights in Jan 2026

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice Location + Great Breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

hojin

Stayed 1 night in Dec 2025

10/10 Excellent

euna

Stayed 2 nights in Dec 2025

10/10 Excellent

JUNGHUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goof
Stayed 3 nights in Dec 2025

10/10 Excellent

DoHee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

min jung

Stayed 1 night in Dec 2025

10/10 Excellent

Kun-Han

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa, great service. Can't ask for more.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bong gue

Stayed 2 nights in Nov 2025

10/10 Excellent

CHUN CHUAN

Stayed 1 night in Nov 2025

10/10 Excellent

EUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

MAMIKO

Stayed 1 night in Nov 2025