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Times Square Service Suites

3.5 star property
3.5-star family-friendly hotel near Berjaya Times Square, connected to a shopping center

Choose dates to view prices

Photo gallery for Times Square Service Suites

View from room
Garden
Bar (on property)
Business center
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Family Two Bedroom Suite with City View

A hotel room with a large bed, a view of a cityscape, and a window with curtains.

Family Two Bedroom Suite with City View

  • Sleeps 5
  • Free WiFi

View all photos for Premier Studio Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Studio Suite

  • City view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Superior Suite

  • City view
  • 666 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Deluxe Suite

  • City view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 1070 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free WiFi

View all photos for Premier Deluxe Suite With City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Deluxe Suite With City View

  • Sleeps 3
  • Free WiFi

View all photos for Premier Superior Suite With City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Superior Suite With City View

  • Sleeps 3
  • Free WiFi

About the neighborhood

Kuala Lumpur

City center stay.A stay at this Imbi hotel places you steps from Berjaya Times Square and within a 10-minute walk of Changkat Bukit Bintang. Pavilion Kuala Lumpur and Petronas Twin Towers are also within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 miles
  • Jalan Alor - 3 min walk - 0.2 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • The Exchange TRX - 10 min walk - 0.6 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks Reserve Bar - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Burger On 16 - ‬2 min walk
  • ‪Luckin Coffee - ‬1 min walk

About this property

Times Square Service Suites

3.5-star family-friendly hotel near Berjaya Times Square, connected to a shopping center
Times Square Service Suites offers its guests a full-service spa, 3 outdoor swimming pools, an indoor tennis court, and a sauna. There's a restaurant on site, along with 4 coffee shops/cafes. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center and 4 meeting rooms. A children's pool, a fitness center, and spa services are also featured at the family-friendly Times Square Service Suites. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Kuala Lumpur hotel.

  • 20 guestrooms or units
  • 45 levels
  • 2 buildings
  • 4 coffee shops
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Times Square Service Suites offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Vita Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

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  • Air conditioning
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Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (MYR 15 per day)
  • Valet parking on site (MYR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 65 for adults and MYR 37 for children
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • LED TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Times Square Service Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 30.0 per night.
  • Cribs (infant beds) are available for MYR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 37 for children
  • Self parking fee: MYR 15.00 per day
  • Valet parking fee: MYR 12.00 per day
  • In-room safe fee: MYR 20 per day
  • Crib (infant bed) fee: MYR 30.0 per night
  • Rollaway bed fee: MYR 30.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Frequently asked questions

How close is Times Square Service Suites to the airport?

Times Square Service Suites is 16.8 mi (35-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Times Square Service Suites?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Times Square Service Suites on Jun 22, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Times Square Service Suites have an airport shuttle?

Airport shuttle services are not available at Times Square Service Suites.

Does Times Square Service Suites offer free breakfast?

Free breakfast isn’t provided at Times Square Service Suites, but buffet breakfast is offered for a fee of MYR 65.00 for adults and MYR 37 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Times Square Service Suites?

No, there is no casino at this hotel.

What time is check-in at Times Square Service Suites?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Times Square Service Suites?

Free parking is not available at this hotel. Self parking is available for MYR 15.00 per day, and valet parking for MYR 12.00 per day.

Does Times Square Service Suites have a pool?

Times Square Service Suites features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Times Square Service Suites have a restaurant?

Times Square Service Suites is home to Big Apple, which features local and international cuisine.

Does Times Square Service Suites have a spa?

Pamper yourself with a day at Vita Spa, where you can enjoy Thai massages, facials, and body wraps.

How close is Times Square Service Suites to downtown Kuala Lumpur?

Times Square Service Suites is 1.6 mi away from Kuala Lumpur.

Times Square Service Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 28 out of 106 reviews
Rating 8 - Good. 25 out of 106 reviews
Rating 6 - Okay. 17 out of 106 reviews
Rating 4 - Poor. 22 out of 106 reviews
Rating 2 - Terrible. 14 out of 106 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abdur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very good Location.

Excellent hotel spacious rooms very comfortable. Staff very friendly we are come back again.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Lynette

Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

Maro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, leaking taps, bathroom smells like urine, rusty and grimy shower heads and screens, stains on linen and sheets, unhygienic fridge, cracked walls, broken and dirty furniture. Staff provided little to no help in regards to how to access hot water, and all other inquiries that we had during our stay.
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

Lina

Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

Large space and comfortable bed, just be aware there is mold on the ceiling in the room we stayed. We had to leave after one day as there was no other rooms available. The contact was communicative but I could not get a refund.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya Times Square Suite

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023
Verified

4/10 Poor

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024
Verified

4/10 Poor

Aram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too old and damaged for comfort

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away !!!!!!

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

adzeim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022
Verified

6/10 Okay

M K SUBRAMANIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Unterkunft ist sehr schlecht.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Jaewon

Liked: Staff & service, room comfort

전망은 좋으나 찾아가기 살짝 어려울 수 있는 레지던스

투숙자가 적었는지 객실 청소상태가 약간 불량. 침대가 너무 구형임. 수압은 좋은데 샤워기 고장임. 기타 잠시 지내기엔 괜찮은 상태. 스텝 응대는 굉장히 빠름.
Stayed 1 night in May 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed..

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

NORSHAHILA BINTI ABDUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021
Verified

6/10 Okay

Kok Liong

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Clean, comfortable, room is big
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proximity and easy access to public transport

Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
emplacement très bien situé a proximité de tout. Très grande chambre avec beaucoup de place. quand même petit problème avec les toilette souvent bouché. Obligé d'utiliser la poubelle pour faire évacuer l'eau. Dans l'ensemble tout était très bien. On n'avait pas compris qu'on serait logés dans la suite résidence. Nous pensions être logés à l'hôtel même. Mais on a bénéficié de la grande piscine c'était l'essentiel
Stayed 28 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family.

It has no counter at lobby, you will need to call the person in charge on your booking. In charge is helpful. Abit old place, overall this place is good for family.
Stayed 1 night in Jun 2019
Verified

8/10 Good

wk

Liked: Staff & service
For the price we paid, it was value for money. The location's great! It would be nice if the towels were changed without calling for cleaned ones.
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Grow

Check in is not at the reception counter. We have to wait some one to bring us to the room. (i am not sure he is a hotel stuff or not, becoz he did ware an uniform and i didnt see any stuff duty card on him. The person also didnt introduced himself. After he show a paper to me and makesure the booked name and have a look to my ic, then he ask us follow him but he didnt explain that he wanna show us where is our room. we have to pay check in deposit to him, the receipt totally is not under times square hotel /suite name, is other compony name. And we have to pay the carpark fees also. 😥 Felling strange.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and very honest staff
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service n staff are very friendly n helpful. Room is very spacious + good surroundings.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

MICHAELKOK

Liked: Staff & service
The assistant, by the name of MR Mohamad is friendly, courteous and helpful.
Stayed 1 night in Mar 2019