6/10 Okay
Peter
Traveled with family
Feb 1, 2026
Housekeeping was consistently poor. Beds were not properly made, towels were placed on unmade beds, trash bins were not emptied, and floors were not cleaned.
• The private plunge pool (a key reason for choosing this room category) was out of order for 2 out of 5 days. One day the pump was not working, and the next day the water was green and cloudy.
• Compensation offered (massage) did not match the issue, as we paid specifically for a pool villa and did not receive a functioning pool for a significant part of the stay.
• Apart from breakfast, all food had to be purchased separately and was priced high compared to the overall experience and maintenance level.
• Staff service was good and friendly, and the surroundings are beautiful, but maintenance and cleaning standards significantly reduced the value for money.
Peter
Stayed 5 nights in Jan 2026











































