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Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Family-friendly 4-star hotel near Kiyosato Highland Park

Choose dates to view prices

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Rooftop terrace
Restaurant
Executive Room (2 Twin Beds and 2 Extra Beds) | Premium bedding, down comforters, in-room safe, desk
Sports facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • All inclusive
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501
  • Kiyosato Highland Park
    ‪6 min drive‬
  • Hirayama Ikuo Silk Road Museum
    ‪9 min drive‬
  • Nakamura Keith Haring Collection
    ‪16 min drive‬

Room options

View all photos for Classic Room (2 Twin Beds and 1 Sofabed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds and 1 Sofabed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room (Japanese Style. 4 Futon Beds)

Classic Room (Japanese Style. 4 Futon Beds) | Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese Style. 4 Futon Beds)

7.0 out of 10
Good
(16 reviews)
  • 388 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

Premium bedding, down comforters, in-room safe, desk

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds and 4 Twin Futons

View all photos for Executive Room (2 Twin Beds and 2 Extra Beds)

Executive Room (2 Twin Beds and 2 Extra Beds) | Premium bedding, down comforters, in-room safe, desk

Executive Room (2 Twin Beds and 2 Extra Beds)

8.2 out of 10
Very good
(11 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room (2 Twin Beds and 1 Sofabed)

Standard Room (2 Twin Beds and 1 Sofabed) | Premium bedding, down comforters, in-room safe, desk

Standard Room (2 Twin Beds and 1 Sofabed)

  • 388 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Premium bedding, down comforters, in-room safe, desk

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, 2 Twin Beds (1 Extra Bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds (1 Extra Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) | Premium bedding, down comforters, in-room safe, desk

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) | Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

7.0 out of 10
Good
(4 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

8.4 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Twin Beds, Mountain View

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 2 Twin Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Hokuto

On boardwalk/promenade.At this Hokuto hotel, you'll be within 3 miles (5 km) of Doryu Waterfall and 6 miles (10 km) of Kiyosato Highland Park. Seisen Footbath and Hirayama Ikuo Silk Road Museum are also within 6 miles (10 km).

What's nearby

  • Kiyosato Museum of Photographic Arts - 6 min drive - 2.7 miles
  • Kiyosato Highland Park - 6 min drive - 4.0 miles
  • Hirayama Ikuo Silk Road Museum - 9 min drive - 4.1 miles
  • Nakamura Keith Haring Collection - 16 min drive - 9.0 miles
  • Heidi's Village - 21 min drive - 12.2 miles

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪八ヶ岳パイ工房 - ‬6 min drive
  • ‪Cafe Kai With Dogs Yatsugatake - ‬2 min drive
  • il nonno pizzeria
  • ‪cafe&restaurant 葉凪 - ‬10 min walk

About this property

Grand Mercure Yatsugatake Resort & Spa

Family-friendly 4-star hotel near Kiyosato Highland Park
Some rates at Grand Mercure Yatsugatake Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Grand Mercure Yatsugatake Resort & Spa offers its guests a full-service spa, hot springs, and an outdoor tennis court. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Grand Mercure Yatsugatake Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hokuto hotel.

  • 250 guestrooms or units
  • 7 levels
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Mercure Yatsugatake Resort & Spa offers 250 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Japanese

Similar properties

Front of property - evening/night

Izumigo Kiyosato Kogen Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 113 reviews
$160 nightly
The price is $177
Sep 9 - Sep 10
Izumigo Kiyosato Kogen Hotel

Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's Club Card: JPY 0 per night, (up to 5 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Frequently asked questions

Does Grand Mercure Yatsugatake Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Mercure Yatsugatake Resort & Spa.

How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on Sep 3, 2025 start from $70.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Yatsugatake Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Yatsugatake Resort & Spa, but buffet breakfast is offered for a fee of JPY 3800 for adults and JPY 3800 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Grand Mercure Yatsugatake Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Yatsugatake Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Mercure Yatsugatake Resort & Spa?

This hotel offers free self parking.

Does Grand Mercure Yatsugatake Resort & Spa have a pool?

Grand Mercure Yatsugatake Resort & Spa does not have a pool.

Does Grand Mercure Yatsugatake Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Grand Mercure Yatsugatake Resort & Spa have a spa?

This hotel has a spa, which features massages.

How close is Grand Mercure Yatsugatake Resort & Spa to downtown Hokuto?

Grand Mercure Yatsugatake Resort & Spa is 3.5 mi away from Hokuto.

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 146 out of 357 reviews
Rating 8 - Good. 132 out of 357 reviews
Rating 6 - Okay. 47 out of 357 reviews
Rating 4 - Poor. 23 out of 357 reviews
Rating 2 - Terrible. 9 out of 357 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sara

Traveled with family
Liked: Amenities
Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back.
Stayed 1 night in Mar 2025

10/10 Excellent

tsailing

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great performance for the price

Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

We enjoyed our night stay for relaxation and onsen. My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price. We’ll be back :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice environment

The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
Stayed 4 nights in Jan 2020

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We a nice and pleasant stay. Thank you.
Stayed 1 night in Dec 2019

10/10 Excellent

Janet, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.
Stayed 1 night in Jul 2018

8/10 Good

Monskies, Sydney

Liked: Cleanliness, staff & service

A very kids-friendly hotel

The traditional Japanese room is great for families with small children. The onsen and play areas are just what tired parents need. Very happy with our stay.
Stayed 1 night in Apr 2018

8/10 Good

Shaun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good and bad.

As rated, clean and great service. However very old hotel, and beds are very hard. Bathrooms very small, and overall dated hotel. Caters to large tour buses. Overpriced buffet, amazing local restaurants, best I've had in years. Just need to walk 10-15 mins. Onsen was great but no tattoos!! FYI. My Fuji is amazing if you can see it, and the observatory is good as well. Try picnic bus to rock restaurant, and sunshine meadows. Be sure to catch the early bus, very limited hours.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no frills get away

it was pleasant although a little out of the way, surprised to see quite a number of tourist groups staying over. Breakfast and dinner was decent, it could be better. the room was large compared to most hotels.
Stayed 1 night in Jun 2017

10/10 Excellent

Natsumi

Stayed 1 night in May 2025

8/10 Good

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子ども達が大満足で、雨でも遊べる施設があってよかったです。
Stayed 1 night in May 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
自然の空気が気持ち良く、広いホテル。お子さんが多いけれど、ドリンクサービスやビュッフェも清潔、落ち着いて戴けました。 レストランが高級だったので、車で買い出し、部屋でご当地のお惣菜を楽しみました。 地下のお子様用アミューズメントパークは夢の国！孫ができたらまた滞在したいです。
Stayed 1 night in May 2025

10/10 Excellent

??

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
全体的に良かったのですが、チェックイン時の案内が残念でした。 カードキーをもらうが部屋番号の記載もなく、階数のみの案内で、どう行けば良いのか説明もなかった。混んでいて対応に追われていたのは理解できますが理由にならないと思います。 初めて訪れるホテルでチェックインは、第一印象なので、しっかり教育して頂いた方が良いと思います。
Stayed 1 night in May 2025

8/10 Good

RIKIYA

Stayed 1 night in May 2025

10/10 Excellent

Ohira

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです！
Stayed 1 night in Apr 2025

8/10 Good

nobuya

Traveled with family and small children
Liked: Staff & service
コスパ良し！安くてコミコミです。子連れが行く所です。
Stayed 1 night in May 2025

10/10 Excellent

Toshiya

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Masayuki

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

HONDA

Stayed 1 night in May 2025

6/10 Okay

CHISA

Traveled with family
Disliked: Amenities
G W中の平日に家族３人で利用しました。ビュッフェが好評のようで、初めて利用しました。連休中ということもあり、小さな子供連れ家族が多く、ビュッフェはとにかく騒がしい。外国人の団体も多く、静かに過ごすには程遠い環境でした。全体的にスタッフが足りてないのかな？オールインクルーシブをうたっているが、お風呂あがりの飲み物は全て切れていた。ウォーターサーバーさえ使えない。ラウンジサービスでは信玄餅を楽しみにしてたが、一度もお目にかかれず。小さい子どもが散らかしてて、片付けるスタッフもいなく、食べる気がしない。今後利用することはなさそう。
部屋からかすかに見える富士山
Stayed 1 night in May 2025