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ANA Crowne Plaza Kobe by IHG

5.0 star property
5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kobe by IHG

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Spa

Explore the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
  • Meriken Park
    ‪3 min drive‬
  • Kobe Harborland
    ‪4 min drive‬
  • Kobe Tower
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

1 bedroom, in-room safe, desk, laptop workspace

Business Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Twin Beds, City View

Premium Room, 3 Twin Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(16 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, City View (Club Lounge Access)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, City View (Club Lounge Access)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View (Club Lounge Access)

Premium Room, 2 Twin Beds, City View (Club Lounge Access) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View (Club Lounge Access)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, City View (Club Lounge Access)

Premium Room, 2 Double Beds, City View (Club Lounge Access) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, City View (Club Lounge Access)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(11 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View (Club Lounge Access)

Premium Room, 1 King Bed, City View (Club Lounge Access) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View (Club Lounge Access)

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.2 out of 10
Good
(10 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

8.6 out of 10
Excellent
(9 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Mountain View (Club Lounge Access)

Suite, 1 Bedroom, Mountain View (Club Lounge Access) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mountain View (Club Lounge Access)

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Kobe

Chuo Ward stay.You'll be steps from Shin-Kobe Ropeway and within a 10-minute walk of Takenaka Carpentry Tools Museum with a stay at this Chuo Ward hotel. Nunobiki Falls and Kobe Nunobiki Herb Garden are also within 2 miles (3 km).

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.1 miles
  • Meriken Park - 3 min drive - 1.5 miles
  • Kobe Harborland - 4 min drive - 1.9 miles
  • Kobe Tower - 4 min drive - 1.7 miles
  • Kobe Anpanman Children's Museum & Mall - 4 min drive - 2.1 miles

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 79 min drive

Restaurants

  • ‪CoCo壱番屋 - ‬7 min walk
  • ‪珈琲屋 OB 新神戸店 - ‬5 min walk
  • ‪AiiA 2.5 Theater Kobe CAFE - ‬5 min walk
  • ‪Cafe FREUNDLIEB - ‬7 min walk
  • ‪吉野家 - ‬5 min walk

About this property

ANA Crowne Plaza Kobe by IHG

5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station
ANA Crowne Plaza Kobe by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include 23 meeting rooms and coworking spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe by IHG. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

  • 1 building
  • 592 guestrooms or units
  • 37 levels
  • 7 dining venues
  • 3 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
ANA Crowne Plaza Kobe by IHG offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Japanese

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Property amenities

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

How close is ANA Crowne Plaza Kobe by IHG to the airport?

ANA Crowne Plaza Kobe by IHG is 6.3 mi (19-min drive) away from the Kobe Airport (UKB) airport, the closest popular airport to the property.

Does ANA Crowne Plaza Kobe by IHG have an airport shuttle?

ANA Crowne Plaza Kobe by IHG offers an airport shuttle from 1:00 PM to 5:00 PM, at scheduled times, for a charge of JPY 2200. per person, one-way.

How close is ANA Crowne Plaza Kobe by IHG to the beach?

This hotel is 6.9 mi (22-min drive) from Suma Beach and 9.3 mi (31-min drive) from Ashiya Beach. Don't forget your sunscreen!

Does ANA Crowne Plaza Kobe by IHG offer free breakfast?

Free breakfast isn’t provided at ANA Crowne Plaza Kobe by IHG, but buffet breakfast is offered for a fee of JPY 3600 for adults and JPY 1800 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ANA Crowne Plaza Kobe by IHG?

No, there is no casino at this hotel.

What time is check-in at ANA Crowne Plaza Kobe by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at ANA Crowne Plaza Kobe by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does ANA Crowne Plaza Kobe by IHG have a pool?

ANA Crowne Plaza Kobe by IHG features an indoor pool.

Does ANA Crowne Plaza Kobe by IHG have a restaurant?

ANA Crowne Plaza Kobe by IHG is home to Restaurant & Bar LEVEL 36, which features Italian cuisine.

Does ANA Crowne Plaza Kobe by IHG have a spa?

This hotel has a spa, which features massages.

How close is ANA Crowne Plaza Kobe by IHG to downtown Kobe?

ANA Crowne Plaza Kobe by IHG is 0.8 mi away from Kobe.

ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1011 reviews
Rating 8 - Good. 333 out of 1011 reviews
Rating 6 - Okay. 108 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 20 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and hard working staff.
Stayed 1 night in Apr 2025

6/10 Okay

Kamaljit

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Quan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
1. Queen size bed should be acceptable on both side if it is claiming for two people. 2. Room temperature should be adjustable individually. Our room is too hot.
Stayed 1 night in Mar 2025

8/10 Good

Michael Angelo

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are helpful. Bust it was unfortunate the our air conditioning is not working well . I informed the front desk and stated that it was centralized and should be working well
Stayed 4 nights in Mar 2025

10/10 Excellent

Falon

Stayed 5 nights in Feb 2025

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In line with Crowne Plazas world-wide

Great amenities as an IHG hotel. Right in the train station so it couldn't be more convenient. Everything perfect. Seems like it's been a while since it's had a refresh and at some point could use new carpeting in the halls, but generally a lovely convenient place. Great gym. I was excited about that. Lovely bath gel, shampoo and conditioner in the rooms.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel convenient to train station

Lots of room, clean with great shower. Good buffet breakfast. Very convenient with covered walk to train station. The only negative was that the bed pillows were way too soft even using 2 of them.
Stayed 2 nights in Mar 2025

4/10 Poor

Malia

Disliked: Cleanliness, amenities, property conditions & facilities
Skip. It’s old and run down and I hope I get my money back because I will complain. This hotel needs a Major MAJOR make over. Especially for Japanese standards. Awful!
Stayed 1 night in Mar 2025

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place, close to the subway.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nahian

Stayed 7 nights in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Consistent over the years.
Stayed 5 nights in Feb 2025

4/10 Poor

Nerry, Sherman Oaks

Liked: Amenities
Disliked: Property conditions & facilities
Conveniently located to Shinkansen
Stayed 10 nights in Jan 2025

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble place

wonderful
Stayed 3 nights in Jan 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast spread!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Arturo

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Tatsuya

It’s very convenient for shopping and traveling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karsten

Stayed 4 nights in Nov 2024

10/10 Excellent

Sara Mom

Liked: Amenities
Very close to Shin Kobe station to access. Quiet room.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Harold

Traveled with group
Liked: Cleanliness, staff & service, amenities
Did not like this place at all. Only stayed for convenience of Shinkansen. Junky toilet and sink. The sink was too low and gave me a sore back. There was a stool but who brushes their teeth sitting down. Limited dining options. Never staying here again.
Stayed 3 nights in Oct 2024

8/10 Good

DORIS VANESSA

Stayed 4 nights in Oct 2024

8/10 Good

April

Liked: Cleanliness
Comfortable room
Stayed 3 nights in Oct 2024