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ANA Crowne Plaza Kobe by IHG

5.0 star property
5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station

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Photo gallery for ANA Crowne Plaza Kobe by IHG

7 restaurants, breakfast, lunch, dinner served; Italian cuisine
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Spa

Explore the area

View in a map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002
  • Place, Meriken Park
    ‪3 min drive‬
  • Place, Kobe Harborland
    ‪4 min drive‬
  • Place, Kobe Tower
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(17 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Club Lounge Access, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Club Lounge Access, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Club Lounge Access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.4 out of 10
Good
(12 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

Suite, 1 Bedroom, Club Lounge Access, Mountain View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 3 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

  • Sleeps 4
  • 1 Twin Bed

Premium Room, 2 Twin Beds, Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Kobe

Chuo Ward stay.You'll be steps from Shin-Kobe Ropeway and within a 10-minute walk of Takenaka Carpentry Tools Museum with a stay at this Chuo Ward hotel. Nunobiki Falls and Kobe Nunobiki Herb Garden are also within 2 miles (3 km).

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.1 miles
  • Kobe Nunobiki Herb Garden - 13 min walk - 0.7 miles
  • Meriken Park - 3 min drive - 1.5 miles
  • Kobe Harborland - 4 min drive - 1.9 miles
  • Kobe Tower - 4 min drive - 1.7 miles

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 76 min drive

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪CoCo壱番屋 新神戸フラワーロード店 - ‬8 min walk
  • ‪神戸ビーフ館 - ‬5 min walk
  • ‪カジュアルダイニング ザ・テラス - ‬5 min walk

About this property

ANA Crowne Plaza Kobe by IHG

5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station
ANA Crowne Plaza Kobe by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include 23 meeting rooms and coworking spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe by IHG. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

  • 1 building
  • 592 guestrooms or units
  • 37 levels
  • 7 dining venues
  • 3 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
ANA Crowne Plaza Kobe by IHG offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: JPY 2200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

How close is ANA Crowne Plaza Kobe by IHG to the airport?

ANA Crowne Plaza Kobe by IHG is 6.3 mi (20-min drive) away from the Kobe Airport (UKB) airport, the closest popular airport to the property.

Does ANA Crowne Plaza Kobe by IHG have an airport shuttle?

ANA Crowne Plaza Kobe by IHG offers an airport shuttle from 1:00 PM to 5:00 PM, at scheduled times, for a charge of JPY 2200. per person, one-way.

How close is ANA Crowne Plaza Kobe by IHG to the beach?

This hotel is 6.9 mi (20-min drive) from Suma Beach and 9.3 mi (29-min drive) from Ashiya Beach. Don't forget your sunscreen!

Does ANA Crowne Plaza Kobe by IHG offer free breakfast?

Free breakfast isn’t provided at ANA Crowne Plaza Kobe by IHG, but buffet breakfast is offered for a fee of JPY 3600 for adults and JPY 1800 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ANA Crowne Plaza Kobe by IHG?

No, there is no casino at this hotel.

What time is check-in at ANA Crowne Plaza Kobe by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at ANA Crowne Plaza Kobe by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does ANA Crowne Plaza Kobe by IHG have a pool?

ANA Crowne Plaza Kobe by IHG features an indoor pool.

Does ANA Crowne Plaza Kobe by IHG have a restaurant?

ANA Crowne Plaza Kobe by IHG is home to Restaurant & Bar LEVEL 36, which features Italian cuisine.

Does ANA Crowne Plaza Kobe by IHG have a spa?

This hotel has a spa, which features massages.

How close is ANA Crowne Plaza Kobe by IHG to downtown Kobe?

ANA Crowne Plaza Kobe by IHG is 0.8 mi away from Kobe.

ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1011 reviews
Rating 8 - Good. 329 out of 1011 reviews
Rating 6 - Okay. 108 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 22 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good
Stayed 1 night in Jul 2025

2/10 Terrible

Terri

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in Japan for 3 weeks this summer. The hotels were excellent, except for this one. This was the last 4 days of our trip. This was not a friendly nor clean hotel! I am going to save the specifics of this terrible review for Expedia and The ANA Crowne Plaza Kobe in hopes that they will make it right!
Stayed 5 nights in Jun 2025

10/10 Excellent

Gul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

crown plaza good location

comfortable and convenient
Stayed 5 nights in Jun 2025

6/10 Okay

Jesus

Stayed 1 night in Jun 2025

6/10 Okay

Milena

Business traveler
Disliked: Cleanliness, property conditions & facilities
Hotel is very tired and has a musky smell
Stayed 2 nights in Jun 2025

8/10 Good

Judy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The facility itself is getting old and dated, reminiscent of the days before the economic bubble burst. Updating the facility by removing old carpeting and updating the bathrooms will renew the hotel for a modern feel. Convenient location for travelers and a great breakfast buffet.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to stay when catching the bullet train the next day. There’s a covered walkway that gets you quickly to the station. The breakfast was the best we had in our month in Japan. Staff were welcoming and helpful. We loved the quiet of our room.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mackenzy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Stayed 1 night in May 2025

8/10 Good

Siao San

Traveled with family
Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Robert J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very helpful staff.
Stayed 1 night in May 2025

8/10 Good

William B

Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gulnar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Stayed 1 night in May 2025

8/10 Good

Joy

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

6/10 Okay

Damien Kin Yip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are super helpful but the property are old and aging. And area is somewhat isolated from the major activities areas (Sannomiya station).
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and hard working staff.
Stayed 1 night in Apr 2025

6/10 Okay

Kamaljit

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Quan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
1. Queen size bed should be acceptable on both side if it is claiming for two people. 2. Room temperature should be adjustable individually. Our room is too hot.
Stayed 1 night in Mar 2025

8/10 Good

Michael Angelo

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are helpful. Bust it was unfortunate the our air conditioning is not working well . I informed the front desk and stated that it was centralized and should be working well
Stayed 4 nights in Mar 2025