• Room was largely as expected for the price, albeit small.
• Had to bang the door lock to make the key card work most times
• The hair dryer sparked inside when I used it
• Was charged a different amount for continental breakfast than what the menu said
• Actually quite difficult to find out about breakfast, nothing on website, no menus posted up, etc, had to ask for one
• Food in the restaurant was excellent, had dinner there. However it was a shame that the dining room is so clinical (too bright and cold-feeling – not so much the temperature as the décor); there was linen on the tables in the adjacent room, but no one seemed to be allowed to eat in there even though it looked nicer.
• 2 restaurants were mentioned on the website, but there was no evidence of this in the hotel and if you click on the Townhouse bar & grill menu, you get the same one as for Raffles
• Staff seemed nice, even if overall the stay was a little disappointing
I did email them with the issues before I left this review but they did not reply