4/10 Poor
Verified traveler
Jan 4, 2010
Don't waste the money
We were very disappointed when we arrived. We expected to walk into this room overlooking the ocean since we booked the Deluxe Seaview room. Our suite overlooked the pool and to see the ocean you need to hang off the balcony, cock your head to the side and if there was a breeze and the trees parted, you might catch a glimpse of the beach. Our bed was broken. It sloped and had some springs popping out and when we told the staff they said they'd take care of it and never did. Also Kamala beach looks nothing like what the pictures show. The water isn't crystal clear and there are fishing boats everywhere which block the vista when you're sitting on the beach. All in all, it wasn't what we were expecting and we ended up leaving 2 days early.