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Palazio Serviced Apartment

Property class: 3
3-star apartment near AEON Tebrau City

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Photo gallery for Palazio Serviced Apartment

A modern hotel room with a grey sofa, a bed with white linens, and a stone-textured wall.
A modern kitchen with wooden cabinets, a built-in microwave, and a refrigerator.
A modern bedroom with a grey sofa, a wooden dresser, and a large wardrobe.
A modern high-rise residential building with a central courtyard featuring a swimming pool and decorative sculptures.
A modern hotel room with a balcony, a bed, a sofa, a dining table, and a chair.

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Mutiara Emas Utama, Palazio Serviced Apartment, Johor Bahru, Johor, 81100
  • Place, Sunway College Johor Bahru
    ‪2 min drive‬
  • Place, AEON Tebrau City
    ‪2 min drive‬
  • Place, Toppen Shopping Centre
    ‪2 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio Apartment

A balcony with a bed, a table, and two chairs.

Deluxe Studio Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

A modern hotel room with a large bed, a bedside table, a mirror, and a window with curtains.

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

A modern hotel room with two beds, a ceiling fan, an air conditioning unit, and a balcony with a view of a cityscape.

Family Studio

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment

A modern living room with a blue sofa, a small white table, and a ceiling fan.

Family Apartment

  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Studio

A modern hotel room with a bed, sofa, dining area, and ceiling fans.

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Johor Bahru

In Johor Bahru .You'll find Hospital Sultan Ismail and AEON Tebrau City within 2 miles (3 km) of this apartment. Toppen Shopping Centre and Sunway College Johor Bahru are also within 2 miles (3 km).
View more Apartments in Johor BahruOpens in a new window

What's nearby

  • Sunway College Johor Bahru - 2 min drive - 1.0 mile
  • AEON Tebrau City - 2 min drive - 1.0 mile
  • Toppen Shopping Centre - 2 min drive - 1.0 mile
  • KSL City Mall - 15 min drive - 7.7 miles
  • Johor Bahru City Square - 17 min drive - 10.0 miles

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪Nasi Kandar Marwah - ‬16 min walk
  • ‪Kirin Coffee - ‬7 min walk
  • ‪舊古來肉古茶 - ‬8 min walk
  • ‪Rome Empire Pub & Bistro - ‬15 min walk
  • ‪VIP KTV - ‬16 min walk

About this property

Palazio Serviced Apartment

3-star apartment near AEON Tebrau City
As a guest of Palazio Serviced Apartment, you'll find an outdoor pool, an elevator, and a water dispenser. The front desk is open around the clock. Free self parking is available.

This 3-star Johor Bahru apartment is smoke free.

  • 8 guestrooms or units
  • Elevator
  • No smoking on site
  • Water dispenser
Palazio Serviced Apartment offers 8 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations at this 3-star apartment have kitchenettes with refrigerators and stovetops. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchenette

  • Electric kettle
  • Refrigerator
  • Stovetop
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash.

Property is also known as

Palazio Serviced
Palazio Serviced Apartment Apartment
Palazio Serviced Apartment Johor Bahru
Palazio Serviced Apartment Apartment Johor Bahru

Frequently asked questions

How close is Palazio Serviced Apartment to the airport?

Palazio Serviced Apartment is 21.4 mi (33-min drive) away from the Senai International Airport (JHB) airport, the closest popular airport to the property.

Does Palazio Serviced Apartment have an airport shuttle?

Airport shuttle services are not available at Palazio Serviced Apartment.

How close is Palazio Serviced Apartment to the beach?

This apartment is 10.7 mi (25-min drive) from Lido Beach Country Garden.

Does Palazio Serviced Apartment offer free breakfast?

Palazio Serviced Apartment does not offer free breakfast.

Is there a casino at Palazio Serviced Apartment?

No, there is no casino at this apartment.

What time is check-in at Palazio Serviced Apartment?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Palazio Serviced Apartment?

This apartment offers free self parking.

Does Palazio Serviced Apartment have a pool?

Palazio Serviced Apartment features an outdoor pool.

Does Palazio Serviced Apartment have a spa?

There are no spa services available at this apartment.

How close is Palazio Serviced Apartment to downtown Johor Bahru?

Palazio Serviced Apartment is 0.5 mi away from Taman Mount Austin.

Palazio Serviced Apartment Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 4 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

5.0/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Terrible bad , very bad
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
The description is misleading as the place is a distance from the hospital. Also they asked you to pass them your personal info online which is scary.
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Liked: Communication
Disliked: Amenities, property conditions & facilities
Aircon condenser was very noisy and not cooling, sofa and blankets old with stains. Wi-Fi not bad. Noisy from nearby road. Toilet amenities can be better.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
They did not give me the room I paid for. The unit was not maintained well and it’s very dirty
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness
The TV remote control is not working. The buttons are faulty. Air-con at the living room is not cooling even set to the lowest temperature.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor feels clean and the bed was quite comfy. But the whole condo development looks run-down and some parts of the unit was very dusty and there was cockroach poop in one of the kitchen drawers. Facilities within the unit was basic.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2023

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