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Crystal Crown Hotel

3.0 star property
3-star hotel near KSL City Mall

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Photo gallery for Crystal Crown Hotel

Executive Studio (Newly Renovated) | View from room
Exterior
Lunch and dinner served, Japanese cuisine
Lobby
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250
  • KSL City Mall
    ‪5 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Johor Bahru City Square
    ‪4 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi

Superior Double Room

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room -Newly Renovated

Superior Twin Room -Newly Renovated | Desk, iron/ironing board, free WiFi

Superior Twin Room -Newly Renovated

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor King Studio

Desk, iron/ironing board, free WiFi

Crown Floor King Studio

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor Twin Studio

Desk, iron/ironing board, free WiFi

Crown Floor Twin Studio

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Newly Renovated)

Executive Studio (Newly Renovated) | Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Twin Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Executive Studio (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Crown Studio Deluxe Room

Desk, iron/ironing board, free WiFi

Crown Studio Deluxe Room

  • Sleeps 2

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Twin Room

Desk, iron/ironing board, free WiFi

Crown Studio Twin Room

  • Sleeps 2

View all photos for Superior Double Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Double Room

Desk, iron/ironing board, free WiFi

Crown Studio Double Room

  • Sleeps 2

View all photos for Superior Triple (New Renovated)

Interior

Superior Triple (New Renovated)

  • Sleeps 3

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Crown Studio

Interior

Crown Studio

  • Sleeps 2

About the neighborhood

Johor Bahru

Central District stay.With a stay at this Central District hotel, you'll be within half a mile (1 km) of KSL City Mall and 3 miles (5 km) of Johor Bahru City Square. Holiday Plaza and Plaza Pelangi are also within half a mile (1 km).

What's nearby

  • KSL City Mall - 5 min walk - 0.3 miles
  • Plaza Pelangi - 10 min walk - 0.6 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 2.4 miles
  • Komtar JBCC - 4 min drive - 2.6 miles
  • Johor Bahru City Square - 4 min drive - 2.6 miles

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 23 min drive

Restaurants

  • ‪Taman Sri Tebrau Hawkers Centre - ‬5 min walk
  • ‪New Lucky Seafood Restaurant 新运海鲜酒楼 - ‬4 min walk
  • ‪銘厨房 Meng Kitchen - ‬5 min walk
  • ‪老字号新山粿條仔 - ‬4 min walk
  • ‪Restoran Tien Tien Lai 天天来餐室 - ‬2 min walk

About this property

Crystal Crown Hotel

3-star hotel near KSL City Mall
Crystal Crown Hotel offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4833 square feet (449 square meters) and includes conference space. The business-friendly Crystal Crown Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3-star Johor Bahru hotel is smoke free.

  • 264 guestrooms or units
  • 11 levels
  • 4833 sq ft of conference space
  • 449 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Crystal Crown Hotel offers 264 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 32-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bidets and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable/satellite channels

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

How close is Crystal Crown Hotel to the airport?

Crystal Crown Hotel is 14.4 mi (33-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

Does Crystal Crown Hotel have an airport shuttle?

Airport shuttle services are not available at Crystal Crown Hotel.

Does Crystal Crown Hotel offer free breakfast?

Crystal Crown Hotel does not offer free breakfast.

Is there a casino at Crystal Crown Hotel?

No, there is no casino at this hotel.

What time is check-in at Crystal Crown Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Crystal Crown Hotel?

This hotel offers free self parking.

Does Crystal Crown Hotel have a pool?

Crystal Crown Hotel features an outdoor pool.

Does Crystal Crown Hotel have a restaurant?

Crystal Crown Hotel is home to Kirishima Shuzou, which features Japanese cuisine.

Does Crystal Crown Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Crystal Crown Hotel to downtown Johor Bahru?

Crystal Crown Hotel is 1.7 mi away from Johor Bahru.

Crystal Crown Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 477 reviews
Rating 8 - Good. 210 out of 477 reviews
Rating 6 - Okay. 140 out of 477 reviews
Rating 4 - Poor. 51 out of 477 reviews
Rating 2 - Terrible. 20 out of 477 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food serounding the hotel . Easy to access to other shopping mall
Stayed 2 nights in Jun 2025

6/10 Okay

Tan

We returned hotel at about 11 pm, there was not a single security personnel at the hotel lobby. At the counter, we saw a single person playing with mobile phone, without noticing us going into the hotel lift. The lift could be accessed by anybody to any levels.
Stayed 1 night in Jun 2025

2/10 Terrible

Chan Lee

Traveled with partner
Disliked: Staff & service, amenities
Dont like: 1. it doesn't not come with free breakfast with the price paid. 2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Stayed 1 night in May 2025

2/10 Terrible

Rachel, Subang Jaya

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Stayed 1 night in Apr 2025

4/10 Poor

Siddhartha

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The court hangers were had fungai. The staff woke me up early in the asking to change room. The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tracy, Kuala Lumpur

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Stayed 3 nights in Mar 2025

6/10 Okay

Seow Wah

Traveled with partner
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Cheong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here shen in JB
Stayed 3 nights in Jan 2025

8/10 Good

Georgina Siew Ling

Traveled with family
Liked: Staff & service, amenities
Staff is helpful & attentive
Stayed 1 night in Jan 2025

10/10 Excellent

Eric, Singapore

Stayed 2 nights in Dec 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bin Soo

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not comfy
Stayed 1 night in Dec 2024

6/10 Okay

Shahridan

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The renovated rooms look great. Though the TV has no signal. (Didnt bother to ask for help, since I'm not using anyway). No in-room safe, used the safe deposit at front desk. Similar to past reviewers, they seems to have poor housekeeping of the safe keys. Took them some time to find the keys that I've returned the night before.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Myat

Stayed 3 nights in Aug 2024

8/10 Good

Larry Ng

Business traveler
Liked: Cleanliness, staff & service, room comfort
Fast Check in and very good location for good food all around. Rooms need renovations.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room

The renovated room was quite clean. The staffs were helpful too during our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Swee Lee

Stayed 1 night in Aug 2024

6/10 Okay

ADELA

Disliked: Cleanliness
The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
Stayed 2 nights in Jul 2024

6/10 Okay

Chee Kiong, Singapore

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Car park super narrow.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service
Hotel room is big but bath room is old.
Stayed 1 night in Jul 2024