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Comfort Suites Johnson City near University

2.5 star property
Hotel perfectly located for exploring Johnson City

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Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated
Gift shop
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated
Exterior
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪3 min drive‬
  • Place, Freedom Hall Civic Center
    ‪6 min drive‬
  • Place, East Tennessee State University
    ‪9 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(73 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Johnson City

Heart of Johnson City.You'll find Wallabies and Franklin Woods Community Hospital within 3 miles (5 km) of this hotel. Also, Johnson City Mall is within 3 miles (5 km) and Winged Deer Park is within 6 miles (10 km).

What's nearby

  • Johnson City Mall - 3 min drive - 2.6 miles
  • Freedom Hall Civic Center - 6 min drive - 3.8 miles
  • Winged Deer Park - 7 min drive - 3.1 miles
  • Johnson City Medical Center - 7 min drive - 4.7 miles
  • East Tennessee State University - 9 min drive - 5.6 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Mellow Mushroom - ‬15 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Rocks Wood Fired Grill - ‬3 min drive

About this property

Comfort Suites Johnson City near University

Hotel perfectly located for exploring Johnson City
Comfort Suites Johnson City near University offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Johnson City near University also features complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Self parking is free.

This Johnson City hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Frequently asked questions

How close is Comfort Suites Johnson City near University to the airport?

Comfort Suites Johnson City near University is 12.9 mi (17-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

Does Comfort Suites Johnson City near University have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Johnson City near University.

Does Comfort Suites Johnson City near University offer free breakfast?

Comfort Suites Johnson City near University offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Comfort Suites Johnson City near University?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Johnson City near University?

Check-in begins at 3:00 PM.

Is there free parking at Comfort Suites Johnson City near University?

This hotel offers free self parking.

Does Comfort Suites Johnson City near University have a pool?

Comfort Suites Johnson City near University features a seasonal outdoor pool.

Does Comfort Suites Johnson City near University have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Johnson City near University to downtown Johnson City?

Comfort Suites Johnson City near University is 3.9 mi away from Johnson City.

Comfort Suites Johnson City near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1010 reviews
Rating 8 - Good. 273 out of 1010 reviews
Rating 6 - Okay. 162 out of 1010 reviews
Rating 4 - Poor. 86 out of 1010 reviews
Rating 2 - Terrible. 67 out of 1010 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Traveled with family
Staff. I will call corporate when I get back home on Thursday. What happened to us was unacceptable and the staff would not address and refused to give me the manager’s name and when I asked for the manager’s business card, he said the manager did not have cards. What kind of operation is that?
Stayed 1 night in Jul 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandy

Traveled with family

TERRIBLE

Will NEVER stay there again. Dirty. Outdated. Not well maintained. Unprofessional staff. Not nice all. Windows cheap and old. Back door didn’t work. Some rooms under construction. Loud Crap all through the hallway. ( they should have closed the floor they were working on). Nails where I took my dog out Parking lot dirty. Light bulb in shower not work. Breakfast guy touched all food with no gloves. Mildew on shampoo and conditioner bottle.
Right outside our door
Trying to get to ice machine
Crap everywhere
Mildew in shampoo and conditioner bottles
Stayed 4 nights in Jul 2025

2/10 Terrible

Melissa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room on Expedia. I checked in and the bed was literally on the floor. I have a bad back my husband has a torn Achilles we couldn’t get in the bed. I turned the keys back in and left. I know they re rented the room yet wouldn’t refund me. I will definitely call corporate on this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Craig

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

William

Traveled with partner
Parking was convenient.
Stayed 1 night in Jul 2025

8/10 Good

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Limited breakfast options at 9:30.Friendly & helpful front desk staff, evening and morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2025

6/10 Okay

Dawn

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

No

We chose this place for location. It’s not terrible but it’s not what it used to be. Main complaint is cleanliness, there was trash including a soda bottle full of what looked to be urine, behind the curtain. Luckily for everyone I found it before my toddler did. Next breakfast, was ok but you have to ask them to bring items out, like yogurt, then they put 3 at a time out for a whole Room of people just fill the fridge. And last staffing is minimal, having to wait 10 mins for assistance with your door lock not working. Just not very satisfied this time, and this is my 3rd summer visiting this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service
Spacious room Breakfast
Stayed 1 night in Jul 2025

6/10 Okay

douglas, chesapeake

Traveled with group, Traveled with family
I reserved 3 rooms for a night. One of the rooms still had food in the fridge and cabinet. The parking lot was full of dump trucks so I guessing a lot of contractors are staying there. East access to I-26 and I -81
Stayed 1 night in Jun 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

helena

Traveled with family
Disliked: Amenities, property conditions & facilities
Definitely not a place worth recommending or coming back too. Very old and needs an update. The Expedia rating is no where near correct i am very disappointed especially for the cost. Ac doesnt cool if i could get money back i would not have stayed
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Amenities
Nice large room.
Stayed 1 night in Jul 2025

4/10 Poor

James

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The toilet would not flush without using a plunger, after reporting the problem multiple times. Room was clean no complaints there
Stayed 2 nights in Jun 2025

6/10 Okay

Lori

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had an odor upon entering and the breakfast Buffett was okay.
Stayed 5 nights in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff was very professional and helpful.
Stayed 1 night in Jun 2025

4/10 Poor

james

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Donna

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer, White

Stayed 1 night in Jun 2025

4/10 Poor

Thomas, Clayton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not what the reviews stated. Dirty & noisey
Stayed 2 nights in Jun 2025

4/10 Poor

Dyia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

KENN

Traveled with family
Liked: Cleanliness
Property was clean and staff helpful. Our daughter was with us and slept on the couch which was not comfortable at all. It was a very thin mattress. She had to put the cushions from the couch on top to be able to lay on it.
Stayed 1 night in Jun 2025