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Comfort Inn & Suites Jackson

2.5 star property
Hotel perfectly located for exploring Jackson

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Jackson

Lobby
Pool
Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
2435 Shirley Dr, Jackson, MI, 49202
  • Place, JAX 60
    ‪5 min drive‬
  • Place, Henry Ford Allegiance Health
    ‪6 min drive‬
  • Place, Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jackson

City center stay.Within 3 miles (5 km) of this Jackson hotel, you'll find R.A. Greene Park and Lions Park. Rod Mills Park and Jackson Crossing Mall are also within 3 miles (5 km).

What's nearby

  • Art 634 - 4 min drive - 2.7 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.1 miles
  • JAX 60 - 5 min drive - 2.7 miles
  • Henry Ford Allegiance Health - 6 min drive - 3.8 miles
  • Cascade Falls - 8 min drive - 4.2 miles

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 62 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min drive

About this property

Comfort Inn & Suites Jackson

Hotel perfectly located for exploring Jackson
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Jackson. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

  • 70 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Comfort Inn & Suites Jackson offers 70 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 50-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Frequently asked questions

How close is Comfort Inn & Suites Jackson to the airport?

Comfort Inn & Suites Jackson is 61.9 mi (62-min drive) away from the Detroit Metropolitan Wayne County Airport (DTW) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn & Suites Jackson?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Jackson on Oct 28, 2025 start from $88.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn & Suites Jackson have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites Jackson.

Does Comfort Inn & Suites Jackson offer free breakfast?

Comfort Inn & Suites Jackson offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Comfort Inn & Suites Jackson?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn & Suites Jackson?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Comfort Inn & Suites Jackson?

This hotel offers free self parking.

Does Comfort Inn & Suites Jackson have a pool?

Yes, there's a pool.

Does Comfort Inn & Suites Jackson have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites Jackson to downtown Jackson?

Comfort Inn & Suites Jackson is 2.7 mi away from Jackson.

Comfort Inn & Suites Jackson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 270 out of 603 reviews
Rating 8 - Good. 200 out of 603 reviews
Rating 6 - Okay. 69 out of 603 reviews
Rating 4 - Poor. 38 out of 603 reviews
Rating 2 - Terrible. 26 out of 603 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Suzanne, Wheaton

Traveled with group
Liked: Staff & service
The staff was nice and check in was easy but we were disappointed that there was no prior notice that there would be construction going on and that the pool would not be available along with a broken ice machine :( things you don't really think of until they are not there.
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked for us

Check in was a little rough as the agent was having issues with the system for keys. We needed 2 sets of keys and on the 3rd try we were assigned a new room. The bed was a little hard but ok. There was also a lot of humidity in the room and hallways. We didn’t know about the construction but that’s ok! The breakfast was actually pretty good and had a lot to choose from. Would stay there again if I travel out that way.
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Business traveler, Traveled with partner
Didn't like that they only clean the room every 4 days if you stay for an extended period of time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

6/10 Okay

michael a, Roseville

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice check in, nice lobby, construction wasn't revealed at time of booking, also pool out of service, clean hotel, no room cleaning at all during my stay. Pleasant and nice staff, clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy tk find and the beds were so comfortable and very clean.
Stayed 1 night in Jul 2025

8/10 Good

Eileen, Columbus

Liked: Cleanliness, amenities
Large room, convenient, good price
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Acceptable

The in-room jacuzzi picutred on the site no longer exists. The pool was closed for renovation. The room was fine, although the bathroom could have been cleaner. Reception was kind and friendsly. Breakfast fine, but coffee not very strong.
Stayed 1 night in Jul 2025

2/10 Terrible

Dr. Maria

Stayed 1 night in Jul 2025

6/10 Okay

Isabella

Room is clean, reception and breakfast are fair. The pool was out of service .
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Ken

Stayed 1 night in Jun 2025

8/10 Good

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I care about for a quick stay is that the staff is nice and the room, primarily the bed and bathroom, are clean. Both were true for this hotel, however, I removed a star from the overall rating because the pool was closed for maintenance.
Stayed 1 night in Jun 2025

6/10 Okay

Angela

Overall average stay. Beds clean, room generally clean, however the bathroom had signs of mold on the walls and in the corner of the shower. We were only there overnight for a wedding and I had already showered at home so I just didn't use the shower. The complementary breakfast offered the next morning was a bonus and was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Stan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean all around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Denise

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
When you are charging $300 a night in Jackson, Michigan you should at least empty the trash every day. There were enough towels (3) for one person for a three day stay but it would have only taken a minute to get the trash and straighten the bed
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not working but otherwise excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2025

10/10 Excellent

LuAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to our room. Clean, bed was comfortable. Pillows could of been better. Overall great.
Stayed 1 night in May 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No complaints everything from the room to the complimentary breakfast is 👍. My hotel with every visit.
Stayed 3 nights in May 2025