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Comfort Inn & Suites Jackson

2.5 star property
Enjoy the free WiFi at this hotel

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Jackson

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Pool
Free daily continental breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2435 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Jackson

What's nearby

  • Art 634 - 4 min drive - 2.7 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.1 miles
  • JAX 60 - 5 min drive - 2.7 miles
  • Henry Ford Allegiance Health - 6 min drive - 3.8 miles
  • Cascade Falls - 8 min drive - 4.2 miles

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Comfort Inn & Suites Jackson

Enjoy the free WiFi at this hotel
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Free self parking is available.

Smoking is allowed in designated areas at this hotel.

  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Flat-screen televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Additionally, rooms include air conditioning and irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 553 reviews
$101 nightly
The price is $112
Jun 30 - Jul 1
Total includes taxes and fees
Holiday Inn Jackson NW - Airport Road by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-out

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Comfort Inn & Suites Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 247 out of 536 reviews
Rating 8 - Good. 178 out of 536 reviews
Rating 6 - Okay. 53 out of 536 reviews
Rating 4 - Poor. 34 out of 536 reviews
Rating 2 - Terrible. 24 out of 536 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities
Television set up
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Stayed 1 night in Mar 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, amenities
Walls are thin. Heard what neighbors were saying in rooms on both sides of the room I was in.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, nice location and clean rooms and facilities
Stayed 2 nights in Feb 2025

8/10 Good

Brittney

Stayed 2 nights in Feb 2025

6/10 Okay

amylee

Liked: Cleanliness
I was told at checkin that because I reserved the room via Expedia, I was required to pay $150 deposit for the room in addition to the $50 reserve for incidentals! The pool is not working & hasn't been working for some time. Probably won't stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always available and the breakfast was great.
Stayed 1 night in Mar 2025

6/10 Okay

Kristin

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Very clean and bed was super comfortable, staff was very nice and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Brittney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the time that we spent.
Stayed 1 night in Feb 2025

6/10 Okay

Shawn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bad desk help!

The night desk clerk (katie?) Is rude. We overstayed in the pool area qnd rather than say hey u cant be in here, she was very rude. When we tried to apologize again at the desk, she still had an attitude problem. (My phone gad died and theres no clock in the room.) Pool is quite cold. There was never any pool towels clean every time we went down there they were always dirty.
Stayed 6 nights in Feb 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Eileen, Columbus

Liked: Staff & service, property conditions & facilities
Spacious room and comfortable bed. Good value.
Stayed 3 nights in Jan 2025

6/10 Okay

Shannon

Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend

Lady was amazing that checked us in!!
Stayed 1 night in Jan 2025

10/10 Excellent

Argenis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Brenda

Stayed 8 nights in Dec 2024

6/10 Okay

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Desiree, Chicago

Stayed 2 nights in Sep 2024

10/10 Excellent

Jiang

Stayed 1 night in Dec 2024

10/10 Excellent

Janee

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Nice!
Stayed 1 night in Dec 2024